UNSOLVED mini IR sensor different triggered height
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Hi, I have 2 mini-ir sensors (originals)
One works as expected and gives me about 3mm triggered height,
another one, the same mount (+- 2mm above the zero) triggered at 6.13mm,
is that expected behavior ? -
@dc42 , on the d3d site it was mentioned that the forum is the first step for support. But i receive not even an answer, let alone support. Am I doing something wrong ?
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Hi @chernogorsky looks like you have an issue with one of the IR sensors. please contact who you bought it from for a warranty replacement.
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@T3P3Tony, I have 2 of them, they look identical. one bought from d3d site, another from Filastruder. Is there a way to differ one from another ?
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@chernogorsky no, where are you based, wherever is lower cost to conduct the return is the way forward.
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Israel $-) d3d shipped to israel, flastruder to US
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So, Assuming duet3d is the closes option, what should be my next step ?
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@chernogorsky please follow https://www.duet3d.com/warranty and submit the form. Please reference this thread in your warranty submission.
