I have killed my PanelDue



  • Hi, I am trying to update the firmware for my 5" PanelDue. I have followed the instructions as far as pressing the erase button and then the reset button. However, I cannot find a Bossa Port. The one that shows up is; CraftBot 3D printer firmware loader. I am using Win10 and have tried writing to the command line with the suggested command but to no avail. I now have a 5" PanelDue that has a blank screen.

    According to the instructions I should have the Bossa program as I have loaded the drivers for the DuetWiFi.

    Can someone please help.


  • administrators

    It sounds like you have an alternative driver provided by CraftBot assigned to that port. If your PC runs Windows, go to Device manager, do "Update driver", and choose "Select from a list of drivers on my PC". With luck you will find the Bossa Port driver in the list of compatible drivers.



  • Hi David, I followed your instructions and now Bossa Port is now recognised. However, I still cannot upload the firmware. Opening the command prompt I get C:\Users\Mike Francies> after which I typed; bossa.exe -e -w -v -b C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin and hit 'Return' the command prompt returned: 'bossa.exe' is not recognised as an internal or external command, operable program or batch file.

    So, what do I do now?



  • Command line version is bossac, not bossa. If bossac is not in your path or c:\users\mike francies folder, go to that folder where you have installed it.



  • I changed the bossa to bossac and got the same response. I don't understand what you mean about going to the folder where I installed it. If you are talking about the bossac program, it was installed with the drivers so I have no idea where it is.

    I am finding that the instructions are assuming far more computer literacy than I am able to muster and trying to find my way around Git Hub is nigh on impossible!!



  • Open resource manager / file explorer in your computer, select your c:\ (or some other if you suspect it was installed somewhere else) drive and search for bossac.exe. When windows have found it, use that path (it says for me c:\utils\bossa\bossac.exe). So in command prompt instead of saying bossac.exe, say c:\utils\bossa\bossac.exe (except use your own path). But I suspect you do not have bossa installed at all. The drivers and bossac program are different packages.

    Bossa web page is here: http://www.shumatech.com/web/products/bossa
    And bossa can be downloaded from here: https://github.com/shumatech/BOSSA/releases

    Use bossac-1.7.0-mingw32.tar.gz for windows. It means that you'll need to install 7-zip or some other software which can unzip gunzip & tar files. I can share tomorrow bossac.exe for you directly, if needed.



  • Right, a search of my computer results in nothing found so I must assume that Bossac.exe is not loaded when the drivers are, contrary to the instructions. So I followed your link to the github.com BOSSA releases and was totally bemused - none of the available links seemed to be applicable to win10. I saw linux and apple mentioned but not win.

    Github is horrible to use if one is not computer savvy. I didn't know what to 'pull' or 'push', do I download source code or .tar.gz files, whatever they are?

    I am beginning to wish I hadn't followed the recommendation to update all the firmware.



  • @Mike_F:

    So I followed your link to the github.com BOSSA releases and was totally bemused - none of the available links seemed to be applicable to win10. I saw linux and apple mentioned but not win.

    He mentioned which one to download:

    @Nuffe:

    Use bossac-1.7.0-mingw32.tar.gz for windows. It means that you'll need to install 7-zip or some other software which can unzip gunzip & tar files. I can share tomorrow bossac.exe for you directly, if needed.



  • Apologies - guilty of not reading and fully understanding! Although, on the github site, it does not say implicitly it is for windows. I need the 123 and abc !

    Thanks, I'll report back tomorrow.



  • I have downloaded and unzipped bossac.exe but I am obviously still doing something wrong. I have typed in: C:\Users\Mike Francies\Mike's Work\3d Printing\bossac-1.7.0\bossac.exe -e -w -v -b C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin and all I get out is that 'C:\Users\Mike' is not recognised as an internal or external command, operable program or batch file.

    C:\Users\Mike Francies\Mike's Work\3d Printing\bossac-1.7.0\bossac.exe is where bossac.exe resides.
    C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin is where the firmware file is.

    Updating the DuetWiFi was a doddle but the PanelDue is proving awkward and frustrating.



  • You need quotes around that path, because it has a space in it. Try this:

    C:\Users\Mike Francies\Mike's Work\3d Printing\bossac-1.7.0\bossac.exe -e -w -v -b "C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin"

    Alternatively you could just put bossac and the .bin file in the same directory.


  • administrators

    He needs quotes around the command path too:

    "C:\Users\Mike Francies\Mike's Work\3d Printing\bossac-1.7.0\bossac.exe" -e -w -v -b "C:\Users\Mike Francies\Downloads\Paneldue-5.0.bin"



  • I found it easier to just drop the firmware in the directory where bossac is, navigate to that directory in the cmd line and then type the code to run.



  • That did it - brilliant, all up and running again. Thanks everyone for your patience. Things mechanical, not a problem but the intricacies of programming syntax is best left to those who understand these things.

    I will make a note for future reference.

    Thanks again,

    Mike


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