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    Help! DWC Disconnects and Drops after extensive troubleshooting

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    • alexd607undefined
      alexd607 @Danal
      last edited by

      @Danal

      It does not timeout, and it still pings without any loss.

      Printer:
      Hypercube Evolution 445, custom built.

      1 Reply Last reply Reply Quote 0
      • alexd607undefined
        alexd607 @dc42
        last edited by

        @dc42

        I was able to get momentarily connected and run M122 right after power-up, here's the result:

        M122
        === Diagnostics ===
        RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet WiFi 1.02 or later
        Board ID: 08DGM-9T6BU-FG3S0-7J1F6-3S06T-9A43F
        Used output buffers: 3 of 24 (18 max)
        === RTOS ===
        Static ram: 25680
        Dynamic ram: 92808 of which 356 recycled
        Exception stack ram used: 268
        Never used ram: 11960
        Tasks: NETWORK(ready,676) HEAT(blocked,1232) MAIN(running,3808) IDLE(ready,200)
        Owned mutexes:
        === Platform ===
        Last reset 00:00:44 ago, cause: power up
        Last software reset at 2019-12-04 09:23, reason: Heat task stuck, spinning module FilamentSensors, available RAM 11568 bytes (slot 1)
        Software reset code 0x40ad HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f80f BFAR 0xe000ed38 SP 0x20004a9c Task 0x4e49414d
        Stack: 0044d38f 004451d6 6100f000 3f000000 00000000 00000000 00000000 3331bb4c 41880000 3e178897 3e1cd04f be09b238 3e3a3fd4 00000000 00000000 00000000 3f800000 3f800000 3f000000 20000010 20003258 20002b88 0044d38f
        Error status: 0
        Free file entries: 8
        SD card 0 detected, interface speed: 20.0MBytes/sec
        SD card longest block write time: 0.0ms, max retries 0
        MCU temperature: min 26.5, current 26.8, max 27.0
        Supply voltage: min 24.3, current 24.4, max 24.5, under voltage events: 0, over voltage events: 0, power good: yes
        Driver 0: standstill, SG min/max not available
        Driver 1: standstill, SG min/max not available
        Driver 2: standstill, SG min/max not available
        Driver 3: standstill, SG min/max not available
        Driver 4: standstill, SG min/max not available
        Date/time: 2019-12-06 08:24:47
        Cache data hit count 157313766
        Slowest loop: 1.10ms; fastest: 0.07ms
        I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
        === Move ===
        Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
        Bed compensation in use: none, comp offset 0.000
        === DDARing ===
        Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
        === Heat ===
        Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
        Heater 2 is on, I-accum = 0.0
        === GCodes ===
        Segments left: 0
        Stack records: 1 allocated, 0 in use
        Movement lock held by null
        http is idle in state(s) 0
        telnet is idle in state(s) 0
        file is idle in state(s) 0
        serial is idle in state(s) 0
        aux is idle in state(s) 0
        daemon is idle in state(s) 0
        queue is idle in state(s) 0
        autopause is idle in state(s) 0
        Code queue is empty.
        === Network ===
        Slowest loop: 201.19ms; fastest: 0.08ms
        Responder states: HTTP(2) HTTP(2) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
        HTTP sessions: 1 of 8

        • WiFi -
          Network state is running
          WiFi module is connected to access point
          Failed messages: pending 0, notready 0, noresp 1
          WiFi firmware version 1.23
          WiFi MAC address 84:f3:eb:83:48:e5
          WiFi Vcc 3.39, reset reason Power on
          WiFi flash size 4194304, free heap 16832
          WiFi IP address 192.168.1.151
          WiFi signal strength -21dBm, reconnections 0, sleep mode modem
          Socket states: 2 2 0 0 0 0 0 0

        Printer:
        Hypercube Evolution 445, custom built.

        droftartsundefined 1 Reply Last reply Reply Quote 0
        • Danalundefined
          Danal
          last edited by

          If it pings, you have a solid network connection and we can quit looking at the basic networking stuff.

          Were it me, I'd rebuild the www directory on the SD card.

          And/or, as a test, you can put your own "test.html" page on the www directory, and test via:

          http://(ip of printer)/test.html

          Delta / Kossel printer fanatic

          alexd607undefined 1 Reply Last reply Reply Quote 0
          • droftartsundefined
            droftarts administrators @alexd607
            last edited by

            @alexd607 said in Help! DWC Disconnects and Drops after extensive troubleshooting:

            Last software reset at 2019-12-04 09:23, reason: Heat task stuck, spinning module FilamentSensors, available RAM 11568 bytes (slot 1)
            Software reset code 0x40ad HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f80f BFAR 0xe000ed38 SP 0x20004a9c Task 0x4e49414d
            Stack: 0044d38f 004451d6 6100f000 3f000000 00000000 00000000 00000000 3331bb4c 41880000 3e178897 3e1cd04f be09b238 3e3a3fd4 00000000 00000000 00000000 3f800000 3f800000 3f000000 20000010 20003258 20002b88 0044d38f
            Error status: 0

            @dc42 Same error again

            Ian

            Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

            droftartsundefined 1 Reply Last reply Reply Quote 0
            • alexd607undefined
              alexd607 @Danal
              last edited by

              @Danal

              I've tried rebuilding the www folder already, as well as every other folder. I've tried rolling back to older firmware, and I've tried reloading the most recent full releases. All had the same result, no luck.

              Printer:
              Hypercube Evolution 445, custom built.

              1 Reply Last reply Reply Quote 0
              • Danalundefined
                Danal
                last edited by

                If it pings, you can get packets to/from. That means WiFi is working, fundamental packet routing, etc. If it does not show a web page, that means something is broken in the HTTP layer, or web server, or content.

                To help decide which try putting:

                <html>
                <head>
                <title>Test Title</title>
                </head>
                <body>
                Test Body
                </body>
                </html> 
                

                In /www/test.html

                Then use a browser to attempt to load http://(ip of printer)/test.html

                What happens?

                Delta / Kossel printer fanatic

                alexd607undefined 1 Reply Last reply Reply Quote 0
                • alexd607undefined
                  alexd607 @Danal
                  last edited by

                  @Danal

                  I'll give this a try this evening and report back.

                  Printer:
                  Hypercube Evolution 445, custom built.

                  1 Reply Last reply Reply Quote 0
                  • droftartsundefined
                    droftarts administrators @droftarts
                    last edited by

                    @alexd607 said in Help! DWC Disconnects and Drops after extensive troubleshooting:

                    Last software reset at 2019-12-04 09:23, reason: Heat task stuck, spinning module FilamentSensors, available RAM 11568 bytes (slot 1)
                    Software reset code 0x40ad HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f80f BFAR 0xe000ed38 SP 0x20004a9c Task 0x4e49414d
                    Stack: 0044d38f 004451d6 6100f000 3f000000 00000000 00000000 00000000 3331bb4c 41880000 3e178897 3e1cd04f be09b238 3e3a3fd4 00000000 00000000 00000000 3f800000 3f800000 3f000000 20000010 20003258 20002b88 0044d38f
                    Error status: 0

                    @dc42 Same error again

                    Ian

                    Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

                    1 Reply Last reply Reply Quote 0
                    • dc42undefined
                      dc42 administrators
                      last edited by

                      Please try firmware 2.05RC2 in case this issue is related to a USB output issue in previous releases.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      alexd607undefined 1 Reply Last reply Reply Quote 0
                      • alexd607undefined
                        alexd607 @dc42
                        last edited by

                        @dc42

                        Tried upgrading to firmware 2.05RC2. No change.

                        Printer:
                        Hypercube Evolution 445, custom built.

                        1 Reply Last reply Reply Quote 0
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