Duet Driver Issues



  • I'm having issues connecting my Duet 2 Maestro to my computer.

    This is what it looks like in the device manager:

    582efb0c-e6b7-490a-81fa-701ca6b4acff-image.png

    When I check the installed drivers in the properties section I see this:

    d51fd525-b6be-4269-b0a3-52094ec890de-image.png

    I can target the file where I have downloaded the ".cat" and ".inf" files, but apparently no drivers are better than the right drivers.

    74820bad-50e6-43c8-b737-570388831355-image.png

    If I manually target the drivers through the "have disk" route:

    5c2e8bb2-34c5-418e-b97c-3c8d0c7fafa1-image.png

    Any help would be much appreciated!


  • Moderator

    Try removing that device, unplugging the board, rebooting, and then try a different port.



  • It won't find a matching driver with the "Device descriptor request failed" error, which is a hardware issue most likely. Bad cable, bad port or bad board.

    Try what @Phaedrux suggested and see if you can clear that error then proceed with installing the driver.


  • Moderator

    If you have a USB hub that may also help.



  • It seems to be a bad port. I tried on my surface laptop and then my pc. After trying a second port on the PC it worked! Thanks for all the help!


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