It seems to be a bad port. I tried on my surface laptop and then my pc. After trying a second port on the PC it worked! Thanks for all the help!

I'm having issues connecting my Duet 2 Maestro to my computer.

This is what it looks like in the device manager:

When I check the installed drivers in the properties section I see this:

I can target the file where I have downloaded the ".cat" and ".inf" files, but apparently no drivers are better than the right drivers.

If I manually target the drivers through the "have disk" route:

Any help would be much appreciated!

I am blind as a bat. No idea how I didn't see that. I plugged it in now and the lights turn on as they should.

Could that have caused irreparable damage?

Not a single light.

I've attached two photos.

It was bought through Duet3D's online store.

https://drive.google.com/open?id=11shmve_bgmN37uZpTE7q5YIGxxl30W9j

https://drive.google.com/open?id=12NVNDDu8kmJVQnLuBcpMF6KS5ky0Zrp3

Straight out of the box my Duet Maestro has no lights on the board after plugging it in with a micro USB cable. Tried tons of different cables and multiple computers. Any suggestions?

@Danal @droftarts Sorry for the long overdue reply.

Tried on multiple computers will all the cords in my house. No luck.

I had the windows driver installed already, unfortunately.

@bearer The cable does work with data and power, I also tried another cable. No luck

@bearer Thanks for the response,
the red 5V light is on
the green 3.3V light is on
the red light between the USB and reset button is on
the red DIAG light is permanently on after removing the SD card and checking to see if the reset button is stuck

@Phaedrux Sorry for the late response, I just tried following that guide and the board does not show up in the device manager window. Do you have any idea why that might be?

Hi,

I just bought a Duet Maestro Board for my Ender 3. Followed all the wiring steps and updated the firmware from Pronterface. I now cannot get the board to connect to Pronterface and device manager shows an "Unknown USB Device (Device Descriptor Request Failed)" whenever I try to connect it.

Any help would be greatly appreciated