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    Random disconnects DuetWifi 3.01 RC12

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    • Vialdundefined
      Viald
      last edited by

      Tested with Chrome, no disconnection at all 🙂

      K250VS Delta Printer / Duet 2 WiFi / Firmware: 2.05.1 / Duet WiFi Server Version: 1.23 / Duet Web Control 2.0.7

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      • Phaedruxundefined
        Phaedrux Moderator @mike5490
        last edited by Phaedrux

        @mike5490 said in Random disconnects DuetWifi 3.01 RC12:

        Is there any way to fix or replace the wifi module if it is failing?

        Yes it can be replaced if you're handy with soldering. I believe a hot air rework station is recommended.

        Check this thread out. He was able to remove it with just a soldering iron.

        https://forum.duet3d.com/topic/15033/12v-on-the-5v-rail/46?_=1589482012979

        Z-Bot CoreXY Build | Thingiverse Profile

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        • mike5490undefined
          mike5490
          last edited by

          Okay, thank you.

          Is there anything else that could potentially be the problem, as I'd only like to start desoldering parts from the board as a last option or is the wifi chip the most likely cause?

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          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            Well we've ruled out the firmware, and your signal strength is good, you've tried another router.

            Unless there is some other source of interference in the area you can identify and eliminate.

            You could try switching to another wifi channel.

            You can try and provide an M122 from when it's disconnected.

            Z-Bot CoreXY Build | Thingiverse Profile

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            • mike5490undefined
              mike5490
              last edited by

              Trying multiple different wifi channels didn't seem to have any effect on it.

              This is my results from M122 after it disconnects

              M122
              === Diagnostics ===
              RepRapFirmware for Duet 2 WiFi/Ethernet version 3.01-RC12 running on Duet WiFi 1.02 or later + DueX5
              Board ID: 08DGM-956GU-DJMSN-6J1DL-3SN6M-TTNRF
              Used output buffers: 3 of 24 (8 max)
              === RTOS ===
              Static ram: 28084
              Dynamic ram: 94064 of which 20 recycled
              Exception stack ram used: 600
              Never used ram: 8304
              Tasks: NETWORK(ready,804) HEAT(blocked,1228) DUEX(blocked,160) MAIN(running,1820) IDLE(ready,76)
              Owned mutexes: I2C(DUEX)
              === Platform ===
              Last reset 00:02:19 ago, cause: power up
              Last software reset at 2020-05-13 22:26, reason: Stuck in spin loop, spinning module Move, available RAM 8240 bytes (slot 2)
              Software reset code 0x4084 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f80f BFAR 0xe000ed38 SP 0x20004344 Task IDLE
              Stack: 004549dd 00455412 61000000 a5a5a5a5 004549dd a5a5a5a5 a5a5a5a5 2000436c 2000425c 00000002 20005194
              Error status: 0
              MCU temperature: min 24.1, current 31.2, max 31.5
              Supply voltage: min 24.3, current 24.5, max 24.7, under voltage events: 0, over voltage events: 0, power good: yes
              Driver 0: standstill, SG min/max not available
              Driver 1: standstill, SG min/max not available
              Driver 2: standstill, SG min/max not available
              Driver 3: standstill, SG min/max not available
              Driver 4: standstill, SG min/max not available
              Driver 5: standstill, SG min/max not available
              Driver 6: standstill, SG min/max not available
              Driver 7: standstill, SG min/max not available
              Driver 8: standstill, SG min/max not available
              Driver 9: standstill, SG min/max 0/0
              Date/time: 2020-05-14 15:23:48
              Cache data hit count 241975993
              Slowest loop: 25.44ms; fastest: 0.12ms
              I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
              === Storage ===
              Free file entries: 10
              SD card 0 detected, interface speed: 20.0MBytes/sec
              SD card longest read time 4.9ms, write time 0.0ms, max retries 0
              === Move ===
              Hiccups: 0(0), FreeDm: 169, MinFreeDm: 167, MaxWait: 17823ms
              Bed compensation in use: none, comp offset 0.000
              === MainDDARing ===
              Scheduled moves: 16, completed moves: 16, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
              === AuxDDARing ===
              Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
              === Heat ===
              Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
              === GCodes ===
              Segments left: 0
              Movement lock held by null
              HTTP is idle in state(s) 0
              Telnet is idle in state(s) 0
              File is idle in state(s) 0
              USB is idle in state(s) 0
              Aux is idle in state(s) 0
              Trigger is idle in state(s) 0
              Queue is idle in state(s) 0
              Daemon is idle in state(s) 0
              Autopause is idle in state(s) 0
              Code queue is empty.
              === Network ===
              Slowest loop: 31624.06ms; fastest: 0.00ms
              Responder states: HTTP(2) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)
              HTTP sessions: 1 of 8

              • WiFi -
                Network state is active
                WiFi module is connected to access point
                Failed messages: pending 0, notready 0, noresp 0
                WiFi firmware version 1.23
                WiFi MAC address 5c:cf:7f:76:68:e0
                WiFi Vcc 3.42, reset reason Unknown
                WiFi flash size 4194304, free heap 24696
                WiFi IP address 192.168.1.101
                WiFi signal strength -34dBm, reconnections 0, sleep mode modem
                Socket states: 4 0 0 0 0 0 0 0
                === DueX ===
                Read count 19153, 8254.12 reads/min
              A Former User? 1 Reply Last reply Reply Quote 0
              • Phaedruxundefined
                Phaedrux Moderator
                last edited by Phaedrux

                Was that while disconnected or after reconnection?

                Z-Bot CoreXY Build | Thingiverse Profile

                mike5490undefined 1 Reply Last reply Reply Quote 0
                • mike5490undefined
                  mike5490 @Phaedrux
                  last edited by

                  That was after it had reconnected. Is it possible to get a readout while it’s disconnected?

                  dc42undefined 1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators @mike5490
                    last edited by

                    @mike5490 said in Random disconnects DuetWifi 3.01 RC12:

                    That was after it had reconnected. Is it possible to get a readout while it’s disconnected?

                    Yes, via USB.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • mike5490undefined
                      mike5490
                      last edited by

                      I tried to get a M122 while it's disconnected but have been unable to

                      Every time it disconnects the USB connection to my computer also disconnects, similar to as if I was unplugging the USB cable

                      A Former User? 1 Reply Last reply Reply Quote 0
                      • mike5490undefined
                        mike5490
                        last edited by

                        After a bit more troubleshooting I've determined that the printer behaves as if I sent a M999 command but it occurs at random times

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                        • A Former User?
                          A Former User @mike5490
                          last edited by

                          @mike5490 said in Random disconnects DuetWifi 3.01 RC12:

                          Every time it disconnects the USB connection to my computer also disconnects

                          this always happen when the board is reset.

                          @mike5490 said in Random disconnects DuetWifi 3.01 RC12:

                          I've determined that the printer behaves as if I sent a M999

                          running M122 first thing after connecting to the board again would be helpful. is there anything that could short against the reset pins or trigger the reset switch on the board? pictures and M122 might provide some insight.

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                          • mike5490undefined
                            mike5490
                            last edited by

                            The results from M122 immediately after it reconnects are provided above in a previous post. There's nothing that could be pressing against the reset button.

                            This is how the board is currently wired
                            IMG_1079.jpg

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              Please upgrade to 3.1.0 release firmware and if the problem continues, post another M122 report taken immediately after it reconnects.

                              The ground wire between your Duet and DueX5 isn't done according to our wiring instructions. This might be part of the problem, OTOH the wires between them and the DueX5 are short, which will help to mitigate the incorrect wiring.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

                              1 Reply Last reply Reply Quote 0
                              • A Former User?
                                A Former User @mike5490
                                last edited by

                                @mike5490 said in Random disconnects DuetWifi 3.01 RC12:

                                The results from M122 immediately after it reconnects are provided above in a previous post. There's nothing that could be pressing against the reset button.

                                as in

                                Last reset 00:02:19 ago, cause: power up

                                ?

                                Unless the firmware is wrong it would suggest you had a power glitch? In any case, what he said ☝

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                                • mike5490undefined
                                  mike5490
                                  last edited by

                                  Thank you for pointing out the wiring issue. Unfortunately after fixing that and upgrading to firmware 3.1.0 I am still having the same problem.

                                  This is my M122 immediately after the printer reconnects.

                                  M122
                                  === Diagnostics ===
                                  RepRapFirmware for Duet 2 WiFi/Ethernet version 3.1.0 running on Duet WiFi 1.02 or later + DueX5
                                  Board ID: 08DGM-956GU-DJMSN-6J1DL-3SN6M-TTNRF
                                  Used output buffers: 3 of 24 (12 max)
                                  === RTOS ===
                                  Static ram: 28180
                                  Dynamic ram: 94088 of which 60 recycled
                                  Exception stack ram used: 264
                                  Never used ram: 8480
                                  Tasks: NETWORK(ready,36) HEAT(blocked,1224) DUEX(suspended,160) MAIN(running,1816) IDLE(ready,80)
                                  Owned mutexes: WiFi(NETWORK)
                                  === Platform ===
                                  Last reset 00:00:10 ago, cause: software
                                  Last software reset at 2020-05-18 14:22, reason: Stuck in spin loop, spinning module Move, available RAM 8080 bytes (slot 1)
                                  Software reset code 0x4084 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f80f BFAR 0xe000ed38 SP 0x200043ac Task IDLE
                                  Stack: 00454afd 00455530 61000000 a5a5a5a5 00454afd a5a5a5a5 200043d0 200042c0 00000002 200051f4 0000be35
                                  Error status: 0
                                  MCU temperature: min 29.5, current 30.9, max 31.1
                                  Supply voltage: min 24.3, current 24.5, max 24.6, under voltage events: 0, over voltage events: 0, power good: yes
                                  Driver 0: standstill, SG min/max not available
                                  Driver 1: standstill, SG min/max not available
                                  Driver 2: standstill, SG min/max not available
                                  Driver 3: standstill, SG min/max not available
                                  Driver 4: standstill, SG min/max not available
                                  Driver 5: standstill, SG min/max not available
                                  Driver 6: standstill, SG min/max not available
                                  Driver 7: standstill, SG min/max not available
                                  Driver 8: standstill, SG min/max not available
                                  Driver 9: standstill, SG min/max not available
                                  Date/time: 2020-05-18 14:22:39
                                  Cache data hit count 15987603
                                  Slowest loop: 2.94ms; fastest: 0.13ms
                                  I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                                  === Storage ===
                                  Free file entries: 10
                                  SD card 0 detected, interface speed: 20.0MBytes/sec
                                  SD card longest read time 1.5ms, write time 0.0ms, max retries 0
                                  === Move ===
                                  Hiccups: 0(0), FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
                                  Bed compensation in use: none, comp offset 0.000
                                  === MainDDARing ===
                                  Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                                  === AuxDDARing ===
                                  Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
                                  === Heat ===
                                  Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
                                  === GCodes ===
                                  Segments left: 0
                                  Movement lock held by null
                                  HTTP is idle in state(s) 0
                                  Telnet is idle in state(s) 0
                                  File is idle in state(s) 0
                                  USB is idle in state(s) 0
                                  Aux is idle in state(s) 0
                                  Trigger is idle in state(s) 0
                                  Queue is idle in state(s) 0
                                  Daemon is idle in state(s) 0
                                  Autopause is idle in state(s) 0
                                  Code queue is empty.
                                  === Network ===
                                  Slowest loop: 15.67ms; fastest: 0.00ms
                                  Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                  HTTP sessions: 1 of 8

                                  • WiFi -
                                    Network state is active
                                    WiFi module is connected to access point
                                    Failed messages: pending 0, notready 0, noresp 0
                                    WiFi firmware version 1.23
                                    WiFi MAC address 5c:cf:7f:76:68:e0
                                    WiFi Vcc 3.41, reset reason Unknown
                                    WiFi flash size 4194304, free heap 25200
                                    WiFi IP address 192.168.1.101
                                    WiFi signal strength -38dBm, reconnections 0, sleep mode modem
                                    Socket states: 0 0 0 0 0 0 0 0
                                    === DueX ===
                                    Read count 1, 5.62 reads/min
                                  chrishammundefined 1 Reply Last reply Reply Quote 0
                                  • chrishammundefined
                                    chrishamm administrators @mike5490
                                    last edited by

                                    @mike5490 Can you please share your config.g? How can you reproduce it? If it happens while printing a certain file or while running a certain macro, please share that, too.

                                    Duet software engineer

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                                    • mike5490undefined
                                      mike5490
                                      last edited by

                                      I don't know how to reproduce the problem as it's intermittent and I haven't been able to find a cause yet. I haven't bothered to run any macros or prints yet as I'm trying to get the printer working correctly first.

                                      Here's my current config.g file

                                      config.g

                                      dc42undefined 1 Reply Last reply Reply Quote 0
                                      • dc42undefined
                                        dc42 administrators @mike5490
                                        last edited by

                                        @mike5490 said in Random disconnects DuetWifi 3.01 RC12:

                                        I don't know how to reproduce the problem as it's intermittent and I haven't been able to find a cause yet. I haven't bothered to run any macros or prints yet as I'm trying to get the printer working correctly first.

                                        Here's my current config.g file

                                        config.g

                                        Please try again with the 3.1.1 release, which we hope to make available later today.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • mike5490undefined
                                          mike5490
                                          last edited by

                                          @dc42 I installed the internal build for 3.1.1 -18b8 last night and am still having the same disconnect problems.

                                          dc42undefined 1 Reply Last reply Reply Quote 0
                                          • dc42undefined
                                            dc42 administrators @mike5490
                                            last edited by

                                            Please try the official 3.1.1 release.

                                            Duet WiFi hardware designer and firmware engineer
                                            Please do not ask me for Duet support via PM or email, use the forum
                                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                                            1 Reply Last reply Reply Quote 0
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