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Cannot connect with Orange Livebox

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  • undefined
    René
    last edited by 14 May 2020, 08:48

    Good morning all,

    Small gaps concerning me with the wifi connection of the duet 2 wifi

    In YAT via command M552 S1 I always get the same result
    WiFi reported error: Failed while trying to connect to Livebox-CE4A
    WiFi module is idle
    This even by putting the livebox in association
    So we can see that the livebox is well detected by the duet card
    I specify that ssid and the password are correct

    At this stage it is therefore impossible to connect to the livebox
    So I go to the box management page via the browser => advanced configuration => DHCP
    big disappointment no duet detected

    Has anyone had this problem?

    Finally when I connect this router to the livebox and from YAT => M552 S1

    833155289_DI524Right.thumb.png.ca97a84cfd88cb5d4dfa0cec3fc8a871.png
    No problem the connection is done in 2 seconds
    WiFi module is connected to access point dlink, IP address xxx.xxx.x.xxx

    So here is my 2nd question Do you have to go through an external router to the livebox?

    And one more question: does this problem exist on other boxes?

    undefined 1 Reply Last reply 15 May 2020, 06:29 Reply Quote 0
    • undefined
      dc42 administrators
      last edited by dc42 14 May 2020, 15:18

      I've not heard of an issue with Orange Livebox before. However, a search for "esp8266 orange livebox" returned some hits for problems that people had reported.

      How close is the Duet to the Livebox? Perhaps the WiFi signal strength is too low.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

      undefined 1 Reply Last reply 15 May 2020, 04:53 Reply Quote 0
      • undefined
        Phaedrux Moderator
        last edited by 14 May 2020, 20:48

        I've replied to your other thread as well. https://forum.duet3d.com/topic/16353/connection-impossible-avec-livebox-orange?_=1589483501852

        Please try not to double post. Posting in english will probably get you more replies, but posting in your native language is alright too.

        Z-Bot CoreXY Build | Thingiverse Profile

        undefined 1 Reply Last reply 15 May 2020, 04:42 Reply Quote 0
        • undefined
          René @Phaedrux
          last edited by 15 May 2020, 04:42

          @Phaedrux

          Ok thanks i take note

          1 Reply Last reply Reply Quote 0
          • undefined
            René @dc42
            last edited by 15 May 2020, 04:53

            @dc42

            Yes i know it's very sturdy
            For the distance between the devices about 2 meters but and it is sufficient since the duet detects the good ssid (Livebox-CE4A)

            And onc if I understand correctly, no need for an external router it should connect directly to the livebox

            Thank you all the same on my side I continue the research

            1 Reply Last reply Reply Quote 0
            • undefined
              René @René
              last edited by 15 May 2020, 06:29

              @René

              yay !!!!! I found the problem

              The Livebox has 2 2.4 Ghz and 5 Ghz wifi networks which are linked by default
              Just separate them by checking no and rename the ssid 5 Ghz

              PS: above all, do not modify the 2.4 Ghz ssid

              It may also be that your devices using the 5 Ghz must be reassociated
              Screenshot_2020-05-15 Livebox.png

              1 Reply Last reply Reply Quote 1
              • undefined
                Phaedrux Moderator
                last edited by 15 May 2020, 19:18

                Thanks for that info, perhaps that will help others who have a ISP provided wifi router.

                Z-Bot CoreXY Build | Thingiverse Profile

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