Problem with networking and DWC
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@bjackson - Tim here, from Filastruder. You've been through enough troubleshooting - send the board to the address on our website's contact page, along with your original order number, and we'll troubleshoot it and either upgrade it and send it back to you, or replace it (with updated firmware) as needed.
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I'd be happy to try that first. If we don't prevail, then I will send the board to Tim Elmore at Filastruder, as he offers.
We can use any sort of remote desktop assistance tool that you like. The machine in question has Windows 10 Pro installed, so that means "Quick Assist" (which I believe is Microsoft's own replacement for what used to be called "Remote Assistance") is built in, and I have used that a few times. Then of course there are things like Team Viewer, realVNC, and so on. Honestly, it's whatever tool you prefer that I will use.
I will just quickly restore the setup to one where the router is involved so everything has Internet access.
I am in Oklahoma, thus on central daylight time. What sort of time and day did you have in mind?
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@bjackson I'm sorry I missed this earlier; and I'm affraid I won't be near a computer before Monday. Sounds like Tim will sort you out if no-one else can help you though. Best of luck!
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If you are still willing to take a look at the issue, I will make myself available on Monday whenever you would like. If we don't manage to figure it out pretty quickly, then of course I will send the boards back to Tim for review.
Do you have any idea of what time of the day would probably be most convenient for you. I can shuffle things around as needed. Your profile suggests that you are about 7 hours ahead of my time zone.
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@bjackson said in Problem with networking and DWC:
Put the card back, powered up, ran M997 S0:1
Try just M997 without any parameters.
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I did just try M997 with no paramaters, but the result was the same. Like before, it reports the USB interface will be shut down for the upgrade. When I connect back to the board later, it's still at 2.03.
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I think at this point it's best to just take Tim up on his offer and ship it back to Filastruder for some testing and possible replacement.
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Closing the loop on this: Board received, managed to update the firmware via bossac, but the board drops USB connection when trying to do network commands like M552 S0/S1. Warranty exchange in progress.
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@elmoret Thanks!
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This has been great support from Tim and Filastruder. When I get a board back here, I will restart this project and move closer to the goal of having a FolgerTech FT-5, R2 running with Duet controls.
I still may have a question or two down the line as I'm still pretty new to 3D printing, and the building of customized hardware configurations for such printers.
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I wanted to post an update since I have of course received the replacement Duet2Ethernet board and I've been working with it extensively.
I have installed it in the FolgerTech FT5 printer and hooked it up to all the hardware that I have. In this case, that's the X,Y, & Z motors, the extruder (I have only one, and it's the stock unit that came in the kit).
I've got the stock bed heater, the extruder heater, the stock thermistors, and the fan that cools the extruder. I also have added a BLTouch probe. I don't have any other fans such as a part cooler, at least not yet.
The board is running everything properly, so it seems. I can do auto bed leveling, and I can run test prints, but there are issues with the prints that I'm going to ask about in this forum, but I'll start another thread elsewhere.
Thanks again for the warranty support. It's good to have a board and PanelDue that seem to be working as designed.
