PanelDue 7i display restarts by the smallest movement.

H3llboy

Hi all
So I recently purchased a Duet 2 Wifi along with a PanelDue 7i. After reading and wiring all the components, I was able to get my 3d printer running with no issues. I have been printing for like 2 months and encountered no problem with either Duet 2 Wifi or PanelDue 7i. However, I wanted to print something I noticed that my PanelDue 7i restarts if it is moved, even just a little bit (the printer keeps working normally, only the display restarts!). My first thought was loose cable or connection, after doing continuity test, found no problems with that. So I am writing this post here to find a solution.

Thank you
Hossein

dc42

If you are using the 4- Core cable, it's probably caused by a bad crimp connection, or just possibly one of the crimp pins is not locked into the shell.

H3llboy

@dc42 So I check the pins on the board and they are all solid, I made another cable with the same exact connectors and hooked it up but still the problem persists.

OwenD

@H3llboy
Is it possible that the Paneldue board could be shorting on something when it vibrates?
A screw in the case etc?

H3llboy

@OwenD No because the board is resting on a insulated pad at around 70 degree angle and there is no screws involved.

dc42

You mean it resets when you touch the PanelDue a little? Maybe there's a bad joint on the PanelDue then.

H3llboy

@dc42 I checked all the joints, and they are all fine. I had the display for less than a month, there was no object drop on it nor did it fall, but it keeps restarting as soon as I touch the display to move it.

dc42

@H3llboy said in PanelDue 7i display restarts by the smallest movement.:

@dc42 I checked all the joints, and they are all fine. I had the display for less than a month, there was no object drop on it nor did it fall, but it keeps restarting as soon as I touch the display to move it.

If you are certain that the problem isn't caused by a bad crimp connection or something shorting against the back of the display, please request a replacement under warranty.