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Adding the Duet 3 3HC for additional Extruders

Scheduled Pinned Locked Moved Unsolved
Tuning and tweaking
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  • undefined
    dc42 administrators
    last edited by 18 Oct 2020, 06:22

    It sounds like the CAN connection isn't present. What does the LED do if you set the board address to 1 by setting position 1 of the switch to On?

    Duet WiFi hardware designer and firmware engineer
    Please do not ask me for Duet support via PM or email, use the forum
    http://www.escher3d.com, https://miscsolutions.wordpress.com

    undefined 1 Reply Last reply 18 Oct 2020, 18:14 Reply Quote 0
    • undefined
      mrenz999 @dc42
      last edited by mrenz999 18 Oct 2020, 18:14

      @dc42 Constant blinking when set to 1. If I set them all off to 0 it gives the 4 blinks, pauses and 4 blinks. Continues that. I verified nothing was in either of the CAN connectors and cleaned the contacts, then replugged it in. Still the same result.

      1 Reply Last reply Reply Quote 0
      • undefined
        dc42 administrators
        last edited by 18 Oct 2020, 18:22

        Is the constant blinking rapid, or is it slow and in sync with the blinking LED on the main board?

        If it is rapid blinking, then it sounds to me that you don't have the correct CAN bus wiring. What cable are you using between the MB6HC main board and the EXP3HC expansion board?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        undefined 2 Replies Last reply 18 Oct 2020, 18:56 Reply Quote 0
        • undefined
          mrenz999 @dc42
          last edited by 18 Oct 2020, 18:56

          @dc42 Rapid blinking. I am using the CAN cable that came with the 3HC when I purchased it from filastruder.

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          • undefined
            mrenz999 @dc42
            last edited by 20 Oct 2020, 01:32

            @dc42 I have a DSL cable. Plugged that in and getting the same result. Did I get a bad board ? Is there something else I can try ?

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            • undefined
              dc42 administrators
              last edited by 20 Oct 2020, 07:29

              As you have tried a different cable, I suspect that either the main board or the expansion board has a faulty CAN port. Please contact your supplier and discuss with them whether they wish to try replacing just one of them or would rather you return both of them.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              1 Reply Last reply Reply Quote 0
              • undefined
                JuJuDelta
                last edited by 20 Oct 2020, 09:03

                Forgive me for stating the obvious, or if you have checked already:

                DSL cables come in 2 flavours, 1:1 wiring and cross over.
                The first few I grabbed out of my junk box were cross over, didn't work.
                Wasted an hour debugging.

                1:1 is needed for Duet 3

                T3DP3D Kossel XL+, Duet2Wifi, PanelDue 7i, RRF V3.2, Fl3xdrive, SmartEffector, Berd Air annulus, Cura 4.x, PrusaSlicer, RPi WiFi Camera, Heated Chamber

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                • undefined
                  dc42 administrators
                  last edited by 20 Oct 2020, 09:36

                  Good point! Use a multimeter to check that the two middle pins of the RJ11 connectors are wired straight through.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  undefined 1 Reply Last reply 20 Oct 2020, 16:23 Reply Quote 0
                  • undefined
                    mrenz999 @dc42
                    last edited by 20 Oct 2020, 16:23

                    @dc42 It is correctly wired. Tested both the DSL and the Cable I purchased with the 3HC from filastruder. So the cables aren't the issue.

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                    • undefined
                      dc42 administrators
                      last edited by dc42 20 Oct 2020, 18:22

                      Thanks! Please contact Filastruder and see how they want to establish which board has the faulty CAN port. Assuming neither board shows signs of damage, my guess is that it's the MB6HC, because almost all the tests we do on the EXP3HC rely on the CAN port working.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                      undefined 2 Replies Last reply 20 Oct 2020, 18:30 Reply Quote 0
                      • undefined
                        mrenz999 @dc42
                        last edited by 20 Oct 2020, 18:30

                        @dc42 Will do. Neither have any visible signs of damage.

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                        • undefined
                          mrenz999 @dc42
                          last edited by 20 Oct 2020, 21:30

                          @dc42 Emailed filastruder. Filled out the warranty form. Looks like I need to mail it back and then a few days after they receive the board a replacement will be sent out.

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