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    Duet 3 Hangs, Nema23 issues

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    • JayTundefined
      JayT @dc42
      last edited by

      @dc42 said in Duet 3 Hangs, Nema23 issues:

      something else?

      Motor skips steps, makes noise. And the moment we reduce current to 800mA , it runs ok at lower speed . So its like we can feel the motor is trying to rotate but stuck, with the noise.

      dc42undefined 1 Reply Last reply Reply Quote 0
      • dc42undefined
        dc42 administrators @JayT
        last edited by

        @JayT said in Duet 3 Hangs, Nema23 issues:

        @dc42 said in Duet 3 Hangs, Nema23 issues:

        something else?

        Motor skips steps, makes noise. And the moment we reduce current to 800mA , it runs ok at lower speed . So its like we can feel the motor is trying to rotate but stuck, with the noise.

        Have you tried using a different driver output, in case there is a fault in the one you are using?

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        JayTundefined 1 Reply Last reply Reply Quote 0
        • JayTundefined
          JayT @dc42
          last edited by

          @dc42 :
          Yes.
          Following is what I tried:

          1. I tried switching the driver output.
          2. Tried to replace the board with a new Duet 3 in spare. and checked. Then Phaedrux suggested to upgrade so I went to 3.2 version. Upgraded that too.
          3. I also tried to give 2000mA, and ran the motor in free mod, It runs. Problem comes when I attach it to the axes.
          4. I also tried to give 24 V then 32 V supply.

          Same load with same motor runs well with external driver. Is it possible that the onboard TMC driver is not compatible with the motor in use?

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          • dc42undefined
            dc42 administrators
            last edited by

            When you run the motor and it stalls, if you then run M122 what lowest VIN voltage does it report? The fact that it runs better at low current suggests that the driver supply voltage could be drooping at higher currents.

            Can you confirm that when it was running with external drivers, you were using the same PSU to power both the drivers and the Duet (except when you tried 48V)?

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

            JayTundefined 1 Reply Last reply Reply Quote 0
            • dc42undefined
              dc42 administrators
              last edited by dc42

              PS one other possibility I can think of is that the external drivers you are using are quite smart, and they reduce the acceleration or advance the current when they detect from the motor back EMF that the motor isn't keeping up. Some drivers use DSPs to monitor the back EMF.

              If that's the case, then you would need to reduce acceleration when using the drivers on the Duet.

              Duet WiFi hardware designer and firmware engineer
              Please do not ask me for Duet support via PM or email, use the forum
              http://www.escher3d.com, https://miscsolutions.wordpress.com

              JayTundefined 1 Reply Last reply Reply Quote 0
              • JayTundefined
                JayT @dc42
                last edited by

                @dc42 : I guess the external drivers are smart. As with 32V i was able to run till 70mm/s with 100mm/s2-150mm/s2 acceleration (with upto 100 mm/s2 less fails). So when you had mentioned of different voltage to external driver, I connected 48V. Now it ran 3 prints at v=85mm/s, a= 300mm/s2 config. Gcode generated with CURA used the option of proportional speeds for different infills.

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                • JayTundefined
                  JayT @dc42
                  last edited by

                  @dc42 : Yes PSU was same for duet and external drivers : 32V when motor stalled. Even with onboard driver same PSU was used & axes stalled with >800mA current.

                  For M122 report, I will try onboard again and send you the lowest VIN that Duet reports.

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    @JayT, I think I know what the problem is. The code speed increase in RRF 3.2 on the MB6HC compared to previous released means that the step pulse width required by the TMC5160 is not always met when the step rate is high. I already fixed this in the 3.3beta firmware, and I have just back-ported this fix to RRF 3.2.1. The 3.2.1 release is currently undergoing testing.

                    You may wish to try using the internal drivers with those motors running RRF 3.1.1. Alternatively, if you are feeling brave, you can try the candidate 3.2.1 binaries at https://www.dropbox.com/sh/1lwimb98k6hzz3z/AAApVr_P6roUjnya4riDbGAba?dl=0. The release notes are at https://github.com/Duet3D/RepRapFirmware/blob/v3-dev/WHATS_NEW_RRF3.md.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • JayTundefined
                      JayT
                      last edited by JayT

                      @dc42 : All these reportings are w.r.t RRF v 3.2 and also RRf 3.3 beta. I had upgraded to 3.3 beta while using expansion boards , and found same observation when tried internal drivers before initiating discussion with you .
                      Can you cross check in 3.3 beta once if the fix is pulled in this version?

                      What I can confirm is the below:
                      a) the setup is able to pull speed upto 70mm/s with 300-350mm/s acceleration , with Expansion board and external driver when given 32V and can pull upto 85mm/s if 48V is provided to external motor drivers .

                      b) However, with internal drivers, I am not able to drive > 40mm/s , the motor hangs or skips with noise. I am not able to give more current either to increase torque. >1A current stalls the motor too.

                      Both cases firmware version is RRF 3.3beta.

                      dc42undefined 1 Reply Last reply Reply Quote 0
                      • deckingmanundefined
                        deckingman
                        last edited by

                        Just as a data point. My CoreXYUVAB uses Nema 17s for X&Y which are set to 1.8Amps and are connected to an expansion board. The UV gantry uses Nema 23s set to 2.4Amps and these are connected to the 6HC main board. The AB gantry uses Nema 17s set to 1.8 Amps and connected to the main board. Supply voltage is 27V and all motors use internal drivers.
                        I have done very little printing with RRF3.2 because of other issues. But I have managed a few prints and not observed any of the problems that the OP is reporting. The prints were done at 80mm/sec with non print moves at 350 mm/sec. Acceleration is set to 2000 mm/sec^2.

                        Ian
                        https://somei3deas.wordpress.com/
                        https://www.youtube.com/@deckingman

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                        • dc42undefined
                          dc42 administrators @JayT
                          last edited by

                          @JayT said in Duet 3 Hangs, Nema23 issues:

                          @dc42 : All these reportings are w.r.t RRF v 3.2 and also RRf 3.3 beta. I had upgraded to 3.3 beta while using expansion boards , and found same observation when tried internal drivers before initiating discussion with you .
                          Can you cross check in 3.3 beta once if the fix is pulled in this version?

                          What I can confirm is the below:
                          a) the setup is able to pull speed upto 70mm/s with 300-350mm/s acceleration , with Expansion board and external driver when given 32V and can pull upto 85mm/s if 48V is provided to external motor drivers .

                          b) However, with internal drivers, I am not able to drive > 40mm/s , the motor hangs or skips with noise. I am not able to give more current either to increase torque. >1A current stalls the motor too.

                          Both cases firmware version is RRF 3.3beta.

                          @JayT, there have been many unofficial 3.3beta builds made available. Not all of them included this fix. So please check with the current unofficial 3.3beta, the one in https://www.dropbox.com/sh/qr98k8fbkj5ue0k/AABPawUF99QVzDrheBQBDSxia?dl=0 dated 1 February. The fix is also in the candidate RRF 3.2.1 at https://www.dropbox.com/sh/1lwimb98k6hzz3z/AAApVr_P6roUjnya4riDbGAba?dl=0.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • JayTundefined
                            JayT
                            last edited by JayT

                            @dc42 : Hi David. I have verified , the binaries are indeed different. I compared them in a tool. Shall try with 3.3 beta from 1Feb and confirm results in a week.
                            However, can you tell me what is the maximum pulse frequency generated by Duet MB6HC with Duet 1XD with 3 axes running ? I am able to achieve upto 70mm/s - PRINT speed with stepper/servo. I need to understand if that's the limitation of my setup or the board pulse frequency that limits this?
                            information: pitch 4mm, microstepping 1/8, 400 steps/mm, driven by external drivers. M203 sets 85mm/s speed for XY axis. If i run single axis at 95-100, it achieves that speed. With both axes in movement, it only goes till 70. I verify this by setting fix travel length of say 250 -300 and run both axis/single.

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                            • dc42undefined
                              dc42 administrators
                              last edited by dc42

                              There will be two limits when using 1XD boards to drive the axes. The first is the maximum step rate of the 1XD. The figures for firmware 3.2 at at https://docs.google.com/spreadsheets/d/1AWA1wLbOaYzxzdQa5LRZvn9rgEk2BuluHy6-_OnD6FY. The unofficial 3.3beta firmware is significantly better than the 3.2 firmware in this respect, especially when using extended step pulse timings.

                              The second limit is the maximum rate at which CAN packets can be sent. This is only a concern when using a long sequence of very short moves, such that several thousand CAN messages would need to be sent every second. Again, firmware 3.3beta is better than 3.2, because it uses shorter CAN packets.

                              The main board does not generate the step pulses in this scenario, just the CAN packets.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • JayTundefined
                                JayT
                                last edited by

                                Hi David (@dc42 ) :

                                When I upgraded to RRF 3.3 beta1,*** The prints were shifting 😞 . However, with RRF 3.3 Beta (Feb1) release , the print layers didn't shift with 1XD boards in use. On reverting to this firmware, the system works all ok.

                                Feb1- RRF 3.3 beta
                                https://www.dropbox.com/sh/qr98k8fbkj5ue0k/AABPawUF99QVzDrheBQBDSxia?dl=0

                                Can you please check if the fix is not ported in RRF 3.3beta1 & other releases ?
                                https://github.com/Duet3D/RepRapFirmware/releases/tag/3.3beta1

                                P.S. : Reported , to aid integration of the fix in subsequent releases.

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                                • dc42undefined
                                  dc42 administrators
                                  last edited by

                                  @JayT, try extending the timings a little. The later 3.3beta builds of the 1XD firmware are faster than the earlier ones, so timings that worked with the earlier beta may not work with the later one. In particular, the step pulse width is no longer rounded up to the next multiple of 1.33us but instead to a multiple of (AFAIR) 83ns.

                                  Duet WiFi hardware designer and firmware engineer
                                  Please do not ask me for Duet support via PM or email, use the forum
                                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                                  JayTundefined 1 Reply Last reply Reply Quote 0
                                  • JayTundefined
                                    JayT @dc42
                                    last edited by JayT

                                    @dc42 :

                                    Thank you for the support so far.
                                    we were able to run impulse motors with 1XD boards & run upto 100mm/s travel speed. No issues with the print after upgrade to the firmware as suggested. As observed: the earlier nema 23 motors were working better with external drivers than with the on-board drivers. I believe its because of the smart drivers that compensate for the back emf.(hope so).

                                    This thread can be closed as Resolved.

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