DUEX 5 Error: short-to-ground reported by driver(s) 6

[KEVINIANFIELD]

my dueX 5 expantion board has a error on driver 6. if I unplug the expantion board the duet wifi will operate nornmal but when I plug the expantion board back in I get this error.

Error: short-to-ground reported by driver(s) 6
Error: over temperature shutdown reported by driver(s) 6

please advise if this is normal ?

Error: short-to-ground reported by driver(s) 6
Error: over temperature shutdown reported by driver(s) 6
07/04/2021, 18:57:41 M122
=== Diagnostics ===
RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05.1 running on Duet WiFi 1.02 or later + DueX5
Board ID: 0JD0M-9P6M2-NW4SN-6JKD2-3S86L-9BTML
Used output buffers: 3 of 24 (8 max)
=== RTOS ===
Static ram: 25712
Dynamic ram: 94640 of which 0 recycled
Exception stack ram used: 272
Never used ram: 10448
Tasks: NETWORK(ready,676) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,3736) IDLE(ready,160)
Owned mutexes:
=== Platform ===
Last reset 00:01:00 ago, cause: power up
Last software reset at 2021-04-07 18:46, reason: User, spinning module GCodes, available RAM 10028 bytes (slot 1)
Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0041f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
Error status: 0
Free file entries: 10
SD card 0 detected, interface speed: 20.0MBytes/sec
SD card longest block write time: 0.0ms, max retries 0
MCU temperature: min 14.8, current 18.7, max 18.9
Supply voltage: min 24.0, current 24.1, max 24.2, under voltage events: 0, over voltage events: 0, power good: yes
Driver 0: standstill, SG min/max not available
Driver 1: standstill, SG min/max not available
Driver 2: standstill, SG min/max not available
Driver 3: standstill, SG min/max not available
Driver 4: standstill, SG min/max not available
Driver 5: standstill, SG min/max not available
Driver 6: temperature-shutdown! short-to-ground standstill, SG min/max not available
Driver 7: standstill, SG min/max not available
Driver 8: standstill, SG min/max not available
Driver 9: standstill, SG min/max not available
Date/time: 2021-04-07 18:57:40
Cache data hit count 173250001
Slowest loop: 5.86ms; fastest: 0.07ms
I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0

[Phaedrux]

How does driver 6 look?

Is there a motor connected to it?

Is this a new Duex? Or was it working before?

[dc42]

Is the driver 6 chip getting hot?

[KEVINIANFIELD]

@phaedrux  The board is new and there is no motor connected yet.

[KEVINIANFIELD]

@dc42 the driver chip does not warm up.

[KEVINIANFIELD]

@phaedrux driver 7 looks has no writing on it is that normal ?

[Phaedrux]

It looks like it's still there faintly. Perhaps got rubbed off in cleaning the board?

Can you get a close up of driver 6 with better lighting?

When and where did you purchase the Duex?

[KEVINIANFIELD]

@phaedrux I bought this board from E3D last month 8/3/21.

[Phaedrux]

Please contact E3D and initiate a warranty exchange. Include a link to this thread as authorization.

[KEVINIANFIELD]

@phaedrux cool thanks