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Cannot Connect to Duet 3 Web Control

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  • undefined
    Frank 0
    last edited by 14 Jul 2021, 20:26

    @kb58 After using Bossa to reset my firmware, I cannot find the config.g file. The sys folder changed to this

    708e9f72-7a89-4a6d-9335-637dfe72a9c8-image.png

    undefined 1 Reply Last reply 14 Jul 2021, 20:33 Reply Quote 0
    • undefined
      Frank 0 @Phaedrux
      last edited by 14 Jul 2021, 20:28

      @phaedrux I do not think my SD card has everything on it properly. Is there a way I can fix/confirm my SD card is as should be? I will run the M115 command after or soon.

      1 Reply Last reply Reply Quote 0
      • undefined
        Phaedrux Moderator @Frank 0
        last edited by 14 Jul 2021, 20:33

        @frank-0 said in Cannot Connect to Duet 3 Web Control:

        @kb58 After using Bossa to reset my firmware, I cannot find the config.g file. The sys folder changed to this

        708e9f72-7a89-4a6d-9335-637dfe72a9c8-image.png

        I have never seen anything like that before.

        I suggest you get a clean new SD card, format it as FAT32, and then start fresh from there.

        Create the following folders

        sys
        macros
        www
        gcodes
        menu
        filaments

        Create a fresh config file set from here: https://configtool.reprapfirmware.org/Start

        Fill out the info to the best of your knowledge. We just want a starting point.

        What firmware bin file version did you use to flash with Bossa? 3.3?

        https://github.com/Duet3D/RepRapFirmware/releases/download/3.3/DuetWebControl-SD.zip

        Download that zip file and extract it into the /www/ folder.

        That should get your SD card back to a working state.

        Z-Bot CoreXY Build | Thingiverse Profile

        undefined undefined 2 Replies Last reply 14 Jul 2021, 20:40 Reply Quote 0
        • undefined
          Frank 0 @Phaedrux
          last edited by 14 Jul 2021, 20:40

          @phaedrux Does using the config tool automatically generate a www folder? I used the tool and it had me download a sys and www folder

          undefined undefined 2 Replies Last reply 14 Jul 2021, 20:42 Reply Quote 0
          • undefined
            Frank 0 @Frank 0
            last edited by 14 Jul 2021, 20:42

            @frank-0 cf85cbd4-660d-4f7f-a0d5-eb78da39d538-image.png I downloaded the third link here when using Bossa.

            https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware
            I followed fall back procedure #2

            1 Reply Last reply Reply Quote 0
            • undefined
              Frank 0 @Phaedrux
              last edited by 14 Jul 2021, 20:45

              @phaedrux FIRMWARE_NAME: RepRapFirmware for Duet 3 MB6HC FIRMWARE_VERSION: 3.4.0beta1 ELECTRONICS: Duet 3 MB6HC v1.01 or later FIRMWARE_DATE: 2021-07-10 16:20:28<LF>ok<LF>

              When running M115 Command

              1 Reply Last reply Reply Quote 0
              • undefined
                Phaedrux Moderator @Frank 0
                last edited by 15 Jul 2021, 04:23

                @frank-0 said in Cannot Connect to Duet 3 Web Control:

                @phaedrux Does using the config tool automatically generate a www folder? I used the tool and it had me download a sys and www folder

                It will if you have checked off the include latest firmware/Duet Web Control files.

                @frank-0 said in Cannot Connect to Duet 3 Web Control:

                FIRMWARE_VERSION: 3.4.0beta1

                That's probably one step further than I would have recommended. I'd stick to the latest stable release while we're troubleshooting which is 3.3.

                https://github.com/Duet3D/RepRapFirmware/releases/tag/3.3

                Regardless, now that you have a firmware flashed and an SD card redone, are you able to get an IP address in YAT?

                Z-Bot CoreXY Build | Thingiverse Profile

                undefined 2 Replies Last reply 15 Jul 2021, 16:05 Reply Quote 0
                • undefined
                  Frank 0 @Phaedrux
                  last edited by Frank 0 15 Jul 2021, 16:05

                  @phaedrux Is the latest stable release not 3.3? What happens if the SD card has 3.3 and the board has 3.4?

                  undefined 1 Reply Last reply 15 Jul 2021, 18:38 Reply Quote 0
                  • undefined
                    Frank 0 @Phaedrux
                    last edited by 15 Jul 2021, 16:09

                    @phaedrux Made a new SD card and have this on it. 6650af5e-3a6a-4fce-9761-c51ba26c943e-image.png.
                    Is this all I need?

                    undefined 1 Reply Last reply 15 Jul 2021, 18:39 Reply Quote 0
                    • undefined
                      Phaedrux Moderator @Frank 0
                      last edited by 15 Jul 2021, 18:38

                      @frank-0 said in Cannot Connect to Duet 3 Web Control:

                      @phaedrux Is the latest stable release not 3.3? What happens if the SD card has 3.3 and the board has 3.4?

                      The SD card doesn't really hold firmware in any meaningful way other than it has the bin files available to be flashed to the board itself. We can go back to 3.3 once you have solid access to dwc again.

                      Z-Bot CoreXY Build | Thingiverse Profile

                      1 Reply Last reply Reply Quote 0
                      • undefined
                        Phaedrux Moderator @Frank 0
                        last edited by Phaedrux 15 Jul 2021, 18:39

                        @frank-0 said in Cannot Connect to Duet 3 Web Control:

                        @phaedrux Made a new SD card and have this on it. 6650af5e-3a6a-4fce-9761-c51ba26c943e-image.png.
                        Is this all I need?

                        No I listed the needed folders above. In addition to those you'll actually need a firmware folder as well.

                        Technically those are the bare minimum. But we should create the rest so it doesn't complain.

                        Z-Bot CoreXY Build | Thingiverse Profile

                        undefined 1 Reply Last reply 15 Jul 2021, 18:41 Reply Quote 0
                        • undefined
                          Frank 0 @Phaedrux
                          last edited by 15 Jul 2021, 18:41

                          @phaedrux Could you point me back to where you listed the folders I need? I don't see it, I must be blind. I download the 3.3 firmware and then just put it in the www folder?

                          1 Reply Last reply Reply Quote 0
                          • undefined
                            Phaedrux Moderator @Phaedrux
                            last edited by 15 Jul 2021, 18:45

                            @phaedrux said in Cannot Connect to Duet 3 Web Control:

                            @frank-0 said in Cannot Connect to Duet 3 Web Control:

                            @kb58 After using Bossa to reset my firmware, I cannot find the config.g file. The sys folder changed to this

                            708e9f72-7a89-4a6d-9335-637dfe72a9c8-image.png

                            I have never seen anything like that before.

                            I suggest you get a clean new SD card, format it as FAT32, and then start fresh from there.

                            Create the following folders

                            sys
                            macros
                            www
                            gcodes
                            menu
                            filaments

                            Create a fresh config file set from here: https://configtool.reprapfirmware.org/Start

                            Fill out the info to the best of your knowledge. We just want a starting point.

                            What firmware bin file version did you use to flash with Bossa? 3.3?

                            https://github.com/Duet3D/RepRapFirmware/releases/download/3.3/DuetWebControl-SD.zip

                            Download that zip file and extract it into the /www/ folder.

                            That should get your SD card back to a working state.

                            Here it is.

                            Z-Bot CoreXY Build | Thingiverse Profile

                            undefined 1 Reply Last reply 15 Jul 2021, 18:48 Reply Quote 0
                            • undefined
                              Frank 0 @Phaedrux
                              last edited by 15 Jul 2021, 18:48

                              @phaedrux What should be in the macros/gcodes/menu/filaments folder? I can make the folders, but Im not sure what to put in them.

                              undefined 1 Reply Last reply 15 Jul 2021, 19:48 Reply Quote 0
                              • undefined
                                Phaedrux Moderator @Frank 0
                                last edited by Phaedrux 15 Jul 2021, 19:48

                                @frank-0 Nothing. They will be empty.

                                The gcodes folder is where your uploaded print files will go. menu is a folder for menu files when using a rotary encoder display. And filaments is used to store filament profiles if you set them up. They just need to exist otherwise you'll get a little warning that they are mising.

                                Oh, and the firmware folder is where firmware files will go in future

                                Z-Bot CoreXY Build | Thingiverse Profile

                                undefined 1 Reply Last reply 15 Jul 2021, 19:50 Reply Quote 0
                                • undefined
                                  Frank 0 @Phaedrux
                                  last edited by 15 Jul 2021, 19:50

                                  @phaedrux I got this set up and have this currently: 16bb2979-4ab8-4688-bfd0-2f83e5f37e1c-image.png

                                  This is my config.g file: 4726b94c-87c1-472e-8765-bf8dc868e255-image.png

                                  and I extracted 3.3 firmware into www folder. YAT still doesn't really work. M552 S1 P192.168.2.2 just responds with ok, not network running.

                                  undefined undefined 2 Replies Last reply 15 Jul 2021, 19:52 Reply Quote 0
                                  • undefined
                                    Frank 0 @Frank 0
                                    last edited by 15 Jul 2021, 19:52

                                    @frank-0 There is also no lights lit up at bottom of the ethernet port

                                    1 Reply Last reply Reply Quote 0
                                    • undefined
                                      Phaedrux Moderator @Frank 0
                                      last edited by 15 Jul 2021, 19:54

                                      @frank-0 said in Cannot Connect to Duet 3 Web Control:

                                      and I extracted 3.3 firmware into www folder.

                                      Don't do that.

                                      @frank-0 said in Cannot Connect to Duet 3 Web Control:

                                      M552 S1 P192.168.2.2 just responds with ok,

                                      If you send M552 what does it say?

                                      @frank-0 said in Cannot Connect to Duet 3 Web Control:

                                      I got this set up and have this currently:

                                      Don't forget to add a folder called firmware.

                                      Z-Bot CoreXY Build | Thingiverse Profile

                                      undefined 1 Reply Last reply 15 Jul 2021, 19:55 Reply Quote 0
                                      • undefined
                                        Frank 0 @Phaedrux
                                        last edited by Frank 0 15 Jul 2021, 19:55

                                        @phaedrux www folder :4e98ea59-2b9e-4bcb-89fe-80c4465832aa-image.png

                                        YAT literally just says "ok", like in the images above from a while ago.

                                        Should I just make an empty folder called "firmware"?

                                        1 Reply Last reply Reply Quote 0
                                        • undefined
                                          Phaedrux Moderator
                                          last edited by Phaedrux 15 Jul 2021, 19:56

                                          Are you able to ping 192.168.2.2?

                                          What IP is your computer using?

                                          Have you tried a different cable?

                                          Do the lights on the ethernet port light up if you connect to your router instead? even briefly?

                                          Z-Bot CoreXY Build | Thingiverse Profile

                                          undefined 2 Replies Last reply 15 Jul 2021, 19:57 Reply Quote 0
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