generic.heaterStates.disconnected with latest stable release

SamanthaJaneyCake

Hi,
I'm having the exact same issue as here with my fresh install from the latest stable release of DWC 3.3.0 and M115 gives this:

FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 3.0 ELECTRONICS: Duet WiFi 1.02 or later + DueX5 FIRMWARE_DATE: 2020-01-03b3

I kind of got lost in a maze of stuff I was trying to solve this and though it would be wisest to roll back to this and get some expert advice. I can post my M122 but looks like AKismet doesn't like it.

Thanks for the help, its been an odd couple days and I'm a bit ill so not entirely with it.

jay_s_uk

@samanthajaneycake because your firmware is really old. M115 reports the board firmware, not the DWC version.
Please upgrade it by uploading this zip to the system tab https://github.com/Duet3D/RepRapFirmware/releases/download/3.3/Duet2and3Firmware-3.3.zip

SamanthaJaneyCake

@jay_s_uk I'm using the DWC included in the latest stable release. Settings tab in DWC shows it to be: Duet Web Control 3.3.0, as stated above. Is that really old? I thought that was up to date. And if its not why was it included in the latest stable release?

And that's the exact .zip I used for this.

SamanthaJaneyCake

@jay_s_uk I will try to upload that .zip again. Bear with me.

Downloaded: Duet2and3Firmware.zip
Uploaded to system. 119 files uploaded successfully
Clicked "install and restart"
Failed with error:

Error: Firmware binary "Duet2CombinedFirmware.bin" is not valid for this electronics

No sign of any update happening.

SamanthaJaneyCake

Solved... I think???

Essentially I went crazy and uploaded the binaries to both /sys and /firmware and attempted M997 S0 over terminal. Every time it said something was missing I'd make sure it was present in both.
Then I did the same for M997 S1.

Now my DWC is 3.3.0 and RRF is version 3.3 (2021-06-15 21:44:54)

I... I think everything is alright now...

This was interesting coming from a background of Marlin and Octoprint/Pi. I think I had this incorrect idea that everything ran from the SD card, so if I got the file structure in there right then everything else would fall into place. That wasn't the case. Instead the SD works more as a directory and the Firmware itself runs on the Duet chip. So I'd given it the files but hadn't told it to implement them onto the board.
So by using M997 and essentially forcing it to upload the right stuff I think I finally have both my firmware and DWC where they should be.

@Phaedrux is that correct? DWC 3.3.0 and RRF 3.3 (2021-06-15 21:44:54) ? Anything else I ought to get set up now? Sorry for summoning you in, I just need a pair of sane and expert eyes to confirm I'm actually all set

jay_s_uk

@samanthajaneycake all looks correct.
Going forwards the things to remember are to keep DWC and RRF versions in sync

SamanthaJaneyCake

@jay_s_uk Thanks! Now they're actually in sync that should be much easier through DWC. Back on track