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    CONSTANT AJAX disconnect errors

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    • Jareryundefined
      Jarery
      last edited by

      I can unscrew my board and mount it standing up on end, or at farthest from the motors this weekend. The end panel of my housing is also removable for access to the usb and sd card, i'll remove it also

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      • MiRundefined
        MiR
        last edited by

        I let the printer run over night, no disconnect and the print job ran through without an issue.

        What I saw this morning is that the wires of one stepper motor were running close to the wifi antenna, I will do a test tonight with stepper motor wires disconnected. tx failures are still 0 and also no decrypt errors reported by the router.

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        • KeeganBundefined
          KeeganB
          last edited by

          Well, last night went horribly for me.

          The first night I put the replacement board in was Monday night. I didn't have much free time, so I took an hour and swapped out the boards. Two minutes after getting the firmwares updated and the duet connected to my network, it disconnected. In frustration I turned it off and walked away for the day.

          Last night I went back to it to work on more troubleshooting. The disconnects immediately came back. I wanted to test the voltage at the main power inputs to make sure that when the board was under load, the PSU was supplying enough power. With the board powered on and the steppers OFF, I was getting 12.1 volts. Next, it measured 11.92V with the bed and hot end preheating and the stepper motors engaged. The third test I wanted to try was to check the voltage while the steppers were moving. Running an autocal was the easiest way to do this. This was the first time running an autocal or anything that would move the steppers since the "new" board was installed. It probed the first 2 points and then halfway to the third the stepper(s) started making a horrible grinding sound and skipping. I killed the power immediately. Upon powering back up it homed fine. G32 again, and the same thing, in the same area. again, killed power, rebooted and it homed fine. Further testing shows that after a reboot, it can move around X amount of mm, and then it will have issues. For example, I am able to drop it straight down 100mm and it is nice and smooth. When i click home from there, it makes it about 50mm back up before the grinding starts. Once the grinding starts, it grinds no matter how small the movement.

          I THINK that it is specifically the Z stepper that is experience the issue.
          I checked my stepper wires and connections to the board, they are were good and tight.
          I went back to 16x micro stepping instead of 32x.
          I stared longingly into the middle distance for a while.
          I verified that the endstops are all connected well and functioning properly.

          David, is it possible that this board you had sent to me is bad? It didn't look like a brand new board when I received it, so I am guessing it was a warranty repair or something?

          So now, on top of having to solve the disconnects, I have to solve this mystery stepper nonsense too.

          Artemis
          Rostock Max v2
          Orion

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          • MiRundefined
            MiR
            last edited by

            I today disconnected the stepper motors and removed G28/G32 from the gcode file I wanted to print.
            Shortly after I started the print I got a disconnect, funny thing is that the disconnect was nearly in the same moment when I changed the printer temperature. After that I was unable to reconnect and I saw:

            tx failures: 3
            and
            rx decrypt failures: 242 in sta_info command on the router.

            Is it possible that problems on the duet cause it to crash and wifi is not properly recovered in the process? One thing I read was that decrypt failures can come from a wpa2 key changing unexpectedly.

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            • MiRundefined
              MiR
              last edited by

              Not sure if this is helpful or something totally different:

              I can now create the Ajax Errors whenever I want. Turns out that it is good enough to remove G32 and G28 from my GCode file (I reconnected the steppers), then I only need to change temperature when the printer is heating up for the 2nd layer and I get the disconnect (most likely because Duet crashes, the whole gcode behaves a little strange without the homing command)

              Do you have a watchdog process running that restarts duet? In that case I am perhaps onto something, if not then what I am seeing is simply a crash that kills duet plus wifi, no more, no less.
              Just in case I have uploaded the gcode here:

              http://temp.michael-ring.org/D_Delta2LowerPulleys.gcode

              Michael

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              • KeeganBundefined
                KeeganB
                last edited by

                Michael,

                In my situation, I get the disconnects even when the heaters are off. I haven't been able to figure out any pattern with mine lately. It happens when the heaters are off, or on, the steppers are off, idle, or moving, when the printer is printing or not, etc…

                Where is you duet mounted in proximity to your PSU? after I figure out my stepper issues I posted above, my next step is to move the duet as far away as possible from the rest of the printer to test for disconnects that way.

                Artemis
                Rostock Max v2
                Orion

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                • MiRundefined
                  MiR
                  last edited by

                  I also have random disconnects, sometimes a few seconds after startup, sometimes shortly after starting a print. The only pattern I see is the pattern on what I see with station Info provided by my router. Besides that everything feels random, crashes after a few seconds, no problems to connect after several hours of idle after a print, I have it all 😉

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    Once again you have the WiFi antenna inside a metal reflector along with several sources of interference. We designed the Duet WiFi with the antenna right at the edge of the board and no vertical connectors etc. in the last 20mm of the board along that edge, specifically so that you can mount the Duet with the antenna outside the printer metalwork.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • MiRundefined
                      MiR
                      last edited by

                      David, can you please check my comments a little higher than this last comment, I‘d like your idea if what I saw is something worth following up or just a crash. At least the sympthons look exactly the same as a random crash, at keast from what I see in the logs of the router

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                      • Jareryundefined
                        Jarery
                        last edited by

                        David

                        As to your suggestion that maybe its the way you have yours mounted vs those of us with issues, i tried the following.
                        On my delta, with only board and motors in the top triangle, i moved my board so its standing on end instead of flat, in the center of the triangle such that the wifi module is near no motor or motor wires and is as far away from all 3 motors as possible, without moving it completely out of the printer.
                        Disconnected after about an hour of idling and using autocorrect a few times.

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                        • Jareryundefined
                          Jarery
                          last edited by

                          Looking back I think everyone with issues reported using routers with Merlins firmware? Perhaps anyone with Ajax disconnect issues who is running stock firmware on their router could confirm/deny.

                          Researching Asus routers that drop wireless clients, one thread had success turning off beamforming. In Merlins firmware there are two beamforming settings under "Professional" tab, Explicit and Universal.
                          Another thread reported wireless client issues dropping with both Merlins and stock firmware but problem cleared when they used DD-WRT firmware.

                          Last night I turned off both beamforming options. My system has stayed connected overnight. I wont be able to run it through any prints till tomorrow, but perhaps some others with the issue capable of printing sooner could also test and let us know prior to that.

                          If this route fails I'll start messing with other router firmware. If anyone with issues is using dd-wrt firmware please let me know so i don't go down that path unnecessarily.

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                          • fmaundefined
                            fma
                            last edited by

                            I'm running an OpenWRT firmware on an APU2 board, and I have these errors. On the other hand, my signal is really weak: -67dB 😕

                            Frédéric

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                            • KeeganBundefined
                              KeeganB
                              last edited by

                              I was running the stock firmware on my Apple Airport Extreme router, and now I am running the stock firmware on my Tenda AC18 router.

                              I am about 99% sure the Apple router didn't have beam forming.

                              The Tenda does have beam forming, so I will see if I can turn it off.

                              Having had the same issues over two different routers and two different network setups I don't think it is a router issue in my case.

                              I've had a hell of a time with it over the past few days, and my frustration level reached a max last night. I have some new stuff to type up, but I am just not in the frame of mind to do it.

                              Artemis
                              Rostock Max v2
                              Orion

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                              • KeeganBundefined
                                KeeganB
                                last edited by

                                If anyone is interested in joining a Slack channel where we can have more instant (and mobile) conversations about this I have created one here:

                                https://join.slack.com/t/duetwifi/shared_invite/enQtMjY3MDQwOTAwMzc1LWUxMWYwYTg2OWI5NWU3NzI3YWI0ZmRhNGVkMmJjNjU4MTEwZDdjNWQwMTI4Yjk5MGViNWRmNjRiYTQ1NjFmYTY

                                If you have never used Slack, it is a FANTASTIC messaging system that works on nearly every platform and is loaded with wonderful features for file sharing, images, pics, chat, etc…

                                EDIT: If this slack channel is well received, we should probably still post to this post to keep everyone that may be following along updated on progress and findings.

                                Artemis
                                Rostock Max v2
                                Orion

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                                • Jareryundefined
                                  Jarery
                                  last edited by

                                  @KeeganB - According to google the apple airport extreme has beamforming. Ive never used their router, perhaps its not able to be turned on/off by the user. No mention if its explicit only or if they implicit also. In my test I've currently turned off both. I also share your pain with the frustration part 🙂

                                  @fma, Thanks that helps to know.

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                                  • KeeganBundefined
                                    KeeganB
                                    last edited by

                                    Jarery,

                                    I'll google it, but my Airport Extreme was from 2008, so it was the older N version, not the newer AC. I'm not sure which one you were looking at.

                                    Artemis
                                    Rostock Max v2
                                    Orion

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                                    • Jareryundefined
                                      Jarery
                                      last edited by

                                      dc42, can we get confirmation about the wifi sleep on/off function.

                                      I believe in one thread you said the newest beta firmware turned the sleep option off.
                                      I am using the newest firmware and it responds with "sleep state modem" which from my limited research is still a low powered sleep mode.

                                      Does the newest firmware turn off the sleep ability completely? If not can we get a firmware where it does turn it off ?

                                      *You can use wifi_set_sleep_type to set sleep type for power saving and set NONE_SLEEP_T to disable power saving.
                                      *power saving modes can only be enabled in station mode, since ESP8266 do not sleep when working in softap mode.
                                      *Wake up of sleep:
                                      Deep Sleep: ESP8266 need be waked up by xpd_dcdc(Pin8) or by other gpio of external MCU. Thus, xpd_dcdc(Pin8) or external GPIO should be connected to ext_rstb(Pin32).
                                      Light Sleep and Modem sleep:Both are automatically added by underlying, which can sleep and be waked up automatically. There is no need of any processing in hardware.

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                                      • dc42undefined
                                        dc42 administrators
                                        last edited by

                                        It looks like that change failed to make it into 1.20beta2. I am currently working on a new version that uses a later SDK and fixes the KRACK vulnerability, so I'll issue an update when that is finished.

                                        Duet WiFi hardware designer and firmware engineer
                                        Please do not ask me for Duet support via PM or email, use the forum
                                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                        • Jareryundefined
                                          Jarery
                                          last edited by

                                          My beamforming off experimented was a no go. It eventually disconnected.
                                          will wait for the "sleep off" firmware.

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                                          • KeeganBundefined
                                            KeeganB
                                            last edited by

                                            @Jarery:

                                            My beamforming off experimented was a no go. It eventually disconnected.
                                            will wait for the "sleep off" firmware.

                                            Bummer, I guess one of us should try the firmware downgrade and see if that works. It may at least help narrow down where the issue lies. I don't know if I will have time to get to that tonight, but ill try it after I test a few other things.

                                            One of the things that has been bothering me about this is that sometimes it disconnects and a single click of "Connect" in DWC works fine. Other times it disconnects and locks me out entirely, this is the more common issue. When it does lock me out entirely I can get it to reconnect using one of three different methods. Method three is the most confusing to me.

                                            1. Power the printer/board off and then back on.
                                            2. Send M552 S-1 followed by M552 S1 via Pronterface over USB.
                                            3. Wait. If I click "connect" and it doesn't connect and then I do nothing and just let the printer continue to print or sit idle for "X" amount of minutes I can just click "connect" and it will suddenly connect again. The "X" amount of minutes is generally 30 or more minutes I think.

                                            The common theme among those is that "restarting" the wifi module seems to temporarily fix it, BUT what is happening in scenario #3, where it resolves itself?

                                            Artemis
                                            Rostock Max v2
                                            Orion

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