Warranty query - no response to email
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Hi,
I emailed warranty@ on 22nd December, re. a faulty smart effector
(and ref. forum post here: https://forum.duet3d.com/topic/26432/smart-effector-poor-sensitivity )I've not had any reply or acknowledgement so far, I'm guessing the email may have got overlooked due to the christmas rush & holiday backlog etc.
Can you look in to this please?
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What email did you send from?
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Found it in the spam folder. Sorry about that. You'll receive a reply shortly with further steps.
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@phaedrux OK, thanks for that, I though it would be something silly.
