Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    Unable to login to duet shop, password reset does not work.

    Scheduled Pinned Locked Moved
    Order discussion
    5
    12
    636
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T3P3Tonyundefined
      T3P3Tony administrators @Surgikill
      last edited by

      @Surgikill we are reworking the backend of the shop right now, and the user database for that is separate from the forum. For customers ordering in bulk we can take POs by email, otherwise we recommend purchasing from one of our genuine resellers:
      https://duet3d.com/page/genuine-resellers
      We will be restocking with 6HCs shortly.

      www.duet3d.com

      Surgikillundefined 1 Reply Last reply Reply Quote 0
      • Surgikillundefined
        Surgikill @T3P3Tony
        last edited by

        @T3P3Tony None of the resellers in the USA have the 6HC in stock, nevermind there is about a 20 dollar markup through them.

        T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
        • T3P3Tonyundefined
          T3P3Tony administrators @Surgikill
          last edited by

          @Surgikill yes, all our resellers (and us) are out of stock of 6HCs right now but we had some in this week and some of those are on the way to our resellers. so I hope they will have some next week. We will continue receiving stock from this latest run over the next few weeks and get them out to more sellers, including those in the UK and Europe.

          www.duet3d.com

          1 Reply Last reply Reply Quote 1
          • hackinistratorundefined
            hackinistrator
            last edited by

            i know its an old topic but i'm also trying to log in to duet shop with same issue as op .
            do i need to create different account ?
            (forgot password button does nothing)

            T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
            • T3P3Tonyundefined
              T3P3Tony administrators @hackinistrator
              last edited by

              @hackinistrator we migrated the back end so there are no old accounts.

              For individual sales we recommend using one of our Genuine resellers:
              https://duet3d.com/page/genuine-resellers

              For OEM/Reseller sales in volume please email infor@duet3d.com

              www.duet3d.com

              hackinistratorundefined 1 Reply Last reply Reply Quote 0
              • hackinistratorundefined
                hackinistrator @T3P3Tony
                last edited by hackinistrator

                @T3P3Tony
                i wanted to buy from the duet site as i see the never ver. of the 6hc board is in stock there. Local retailer has only older versions .

                T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                • T3P3Tonyundefined
                  T3P3Tony administrators @hackinistrator
                  last edited by

                  @hackinistrator drop me a line at info@duet3d.com

                  www.duet3d.com

                  hackinistratorundefined 1 Reply Last reply Reply Quote 0
                  • hackinistratorundefined
                    hackinistrator @T3P3Tony
                    last edited by

                    @T3P3Tony thanks allot.
                    i'll contact local distributor tomorrow to check if they don't have the never ver. for sure .if not i'll contact you.

                    1 Reply Last reply Reply Quote 0
                    • TNO_Marcundefined
                      TNO_Marc
                      last edited by

                      Yes, how can i login when I cannot create an account? I want to order directly from you, cause you have enough stock of the 6HC where almost non of the resellers does.

                      T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
                      • T3P3Tonyundefined
                        T3P3Tony administrators @TNO_Marc
                        last edited by

                        @TNO_Marc please email sales@duet3d.com. The online shop accounts are currently for OEMs and Resellers purchasing in volume. We also may be able to assist with a reseller near you.

                        www.duet3d.com

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Unless otherwise noted, all forum content is licensed under CC-BY-SA