Unable To Open DWC

AndrewStaines

We recently bought the Duet 3 mainboard 6HC. I tried to connect through it via Ethernet and I was able to do so. But when I enter the IP address in the browser, the DWC doesn't open. Here are the output about firmware and network.

M552 S1
ok
Ethernet running, IP address = 192.168.1.50

M115
FIRMWARE_NAME: RepRapFirmware for Duet 3 MB6HC FIRMWARE_VERSION: 3.5.0-rc.1 ELECTRONICS: Duet 3 MB6HC v1.02 or later FIRMWARE_DATE: 2023-08-31 16:19:24
ok

M122
=== Diagnostics ===
RepRapFirmware for Duet 3 MB6HC version 3.5.0-rc.1 (2023-08-31 16:19:24) running on Duet 3 MB6HC v1.02 or later (standalone mode)
Board ID: 0JD4M-958L1-M24T8-6JTDG-3S46R-11V9X
Used output buffers: 1 of 40 (2 max)
=== RTOS ===
Static ram: 154852
Dynamic ram: 120180 of which 0 recycled
Never used RAM 70960, free system stack 189 words
Tasks: NETWORK(1,ready,31.7%,182) ETHERNET(5,nWait,0.0%,317) HEAT(3,nWait,0.0%,369) Move(4,nWait,0.0%,340) CanReceiv(6,nWait,0.0%,941) CanSender(5,nWait,0.0%,335) CanClock(7,delaying,0.0%,344) TMC(4,nWait,0.0%,71) MAIN(1,running,68.2%,444) IDLE(0,ready,0.0%,30), total 100.0%
Owned mutexes: USB(MAIN)
=== Platform ===
Last reset 00:04:28 ago, cause: software
Last software reset time unknown, reason: User, Gcodes spinning, available RAM 68852, slot 2
Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x00400000 BFAR 0x00000000 SP 0x00000000 Task MAIN Freestk 0 n/a
Error status: 0x00
Aux0 errors 0,0,0
MCU temperature: min 41.2, current 41.8, max 42.0
Supply voltage: min 0.2, current 0.2, max 0.3, under voltage events: 0, over voltage events: 0, power good: no
12V rail voltage: min 0.1, current 0.2, max 0.2, under voltage events: 0
Heap OK, handles allocated/used 0/0, heap memory allocated/used/recyclable 0/0/0, gc cycles 0
Events: 0 queued, 0 completed
Driver 0: ok, SG min n/a, mspos 0, reads 0, writes 0 timeouts 0
Driver 1: ok, SG min n/a, mspos 0, reads 0, writes 0 timeouts 0
Driver 2: ok, SG min n/a, mspos 0, reads 0, writes 0 timeouts 0
Driver 3: ok, SG min n/a, mspos 0, reads 0, writes 0 timeouts 0
Driver 4: ok, SG min n/a, mspos 0, reads 0, writes 0 timeouts 0
Driver 5: ok, SG min n/a, mspos 0, reads 0, writes 0 timeouts 0
Date/time: 1970-01-01 00:00:00
Slowest loop: 5.38ms; fastest: 0.07ms
=== Storage ===
Free file entries: 20
SD card 0 detected, interface speed: 25.0MBytes/sec
SD card longest read time 2.3ms, write time 0.0ms, max retries 0
=== Move ===
DMs created 125, segments created 0, maxWait 0ms, bed compensation in use: none, height map offset 0.000, ebfmin 0.00, ebfmax 0.00
no step interrupt scheduled
Moves shaped first try 0, on retry 0, too short 0, wrong shape 0, maybepossible 0
=== DDARing 0 ===
Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
=== DDARing 1 ===
Scheduled moves 0, completed 0, hiccups 0, stepErrors 0, LaErrors 0, Underruns [0, 0, 0], CDDA state -1
=== Heat ===
Bed heaters -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamber heaters -1 -1 -1 -1, ordering errs 0
=== GCodes ===
Movement locks held by null, null
HTTP is idle in state(s) 0
Telnet is idle in state(s) 0
File is idle in state(s) 0
USB is ready with "M122" in state(s) 0
Aux is idle in state(s) 0
Trigger is idle in state(s) 0
Queue is idle in state(s) 0
LCD is idle in state(s) 0
SBC is idle in state(s) 0
Daemon is idle in state(s) 0
Aux2 is idle in state(s) 0
Autopause is idle in state(s) 0
File2 is idle in state(s) 0
Queue2 is idle in state(s) 0
Q0 segments left 0, axes/extruders owned 0x0000000
Code queue 0 is empty
Q1 segments left 0, axes/extruders owned 0x0000000
Code queue 1 is empty
=== CAN ===
Messages queued 1343, received 0, lost 0, boc 0
Longest wait 0ms for reply type 0, peak Tx sync delay 0, free buffers 50 (min 50), ts 1343/0/0
Tx timeouts 0,0,1342,0,0,0 last cancelled message type 30 dest 127
=== Network ===
Slowest loop: 0.47ms; fastest: 0.00ms
Responder states: MQTT(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
HTTP sessions: 0 of 8
= Ethernet =
Interface state: active
Error counts: 0 0 0 1 0 0
Socket states: 2 2 2 2 2 0 0 0
=== WiFi ===
Interface state: disabled
Module is disabled
Failed messages: pending 0, notrdy 0, noresp 0
Socket states: 0 0 0 0 0 0 0 0
=== Multicast handler ===
Responder is inactive, messages received 0, responses 0
ok

jay_s_uk

@AndrewStaines what do you mean DWC doesn't open?
Are any errors displayed?

AndrewStaines

@jay_s_uk
It says This site can't be reached

droftarts

@AndrewStaines We'll need to know a bit more about how you connected it to Ethernet. Is it connected to an Ethernet router, or another computer?

For guidance and options, particularly if connecting it to a computer rather than a router, see https://docs.duet3d.com/en/User_manual/Machine_configuration/Networking#duets-with-ethernet

If it's connected to a router, and the device you are using to connect is on WiFi, routers often have 'WiFi isolation' so WiFi devices can't connect to Ethernet-connected devices.

Ian

AndrewStaines

@droftarts
Thank You for the clarification. I was connecting the ethernet cable directly with my laptop. Now I have connected through the router and It works fine now. Thank You once again.