USB device not recognized after installing 3.6.0-rc1
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Hello,
After installing 3.6.0 RC1 to my MB6HC, Windows reports "USB device not recognized" when plugging it in via USB to use the serial port. I am then unable to connect via serial. DWC works and there are no error messages logged.
In device manager, the Duet 3 device reports:
This device cannot start. (Code 10) {Operation Failed} The requested operation was unsuccessful.Downgrading to 3.5.4 resolves the issue, Windows recognizes the device and serial communication works.
I also tried the beta versions of 3.6.0 and had the same result.
Any suggestions on how to resolve this? Happy to provide any additional information that would be useful.
Thanks
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undefined Phaedrux moved this topic from Firmware installation
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One for @dc42
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undefined ArtifexAlpha marked this topic as a question
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@Phaedrux thanks for moving this to the right place
I'm going to mark this one closed. I initially disconnected the idea of a bad cable because mine consistently worked. I swapped to a different cable and the issue was resolved.
It is strange though, I can consistently replicate 3.5.4 + old cable = works and 3.6.0rc1 + new cable = doesn't work. And 3.6.0rc1 + old cable = works on raspberry pi.
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undefined ArtifexAlpha has marked this topic as solved