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    Restart a print after fault pause and timeout?

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    • Legrand
      Legrand last edited by

      I was printing a rather large print at work over he weekend, and after about 40 hours of printing, the printer had a heater fault. Three hours later (10800 seconds), the console reported that the print was cancelled due to the un-cleared heater fault.

      I've read that you can resume a print using resurrect.g, but when I try to use M916 to reactivate, I receive an "unsupported command" error. Is there any way for me to salvage this print, or am I dead in the water?

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      • Barracuda72
        Barracuda72 last edited by

        HAd the same Prob with a heater failure.
        Readon why i couldnt restart it, is a missing resurrect-prologue.g file.
        a resurrect.g file is there...and documentation isnt very clear about how to get the resurrect-prologue.g

        Or work that feature only with voltage drops?

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        • Legrand
          Legrand last edited by

          I added the resurrect-prologue.g file to the sys folder when I was trying to get it restarted this morning, but it didn't make any difference.

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          • dc42
            dc42 administrators last edited by

            See https://duet3d.dozuki.com/Wiki/Setting_up_to_resume_a_print_after_a_power_failure.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • Legrand
              Legrand last edited by

              I did that.
              The documentation says "... you can use command M916 to resume the print from where it stopped."

              As I stated above, I set up the file sys/resurrect-prologue.g, but when I sent the M916 command, I got an "unsupported command" error.

              I was guessing that this was because I didn't catch it in the first three hours?
              Is there some other way to restart the print?

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              • dc42
                dc42 administrators last edited by

                Are you running latest stable firmware i.e. 1.21?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • Legrand
                  Legrand last edited by

                  Yeah, 1.21.

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                  • dc42
                    dc42 administrators last edited by

                    In that case, the "unsupported command" error will have included the G- or M-code that isn't supported. Please provide the full error message.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • Legrand
                      Legrand last edited by

                      M916 isn't supported. It's saying "M916 command is not supported".

                      dc42 1 Reply Last reply Reply Quote 0
                      • dc42
                        dc42 administrators @Legrand last edited by

                        @legrand said in Restart a print after fault pause and timeout?:

                        M916 isn't supported. It's saying "M916 command is not supported".

                        It sounds as if you are not actually running firmware 1.21. Please send M115 and report the response.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • Legrand
                          Legrand last edited by

                          Here's the relevant info:
                          0_1524650626194_f0c5169e-96cc-4518-ac24-601a224c1aa9-image.png

                          0_1524650568448_e9081a32-2826-4583-9730-756d74a8173a-image.png

                          0_1524650522728_fc64f567-b8e3-4c67-aa76-b48a66ab3801-image.png

                          0_1524650593893_5d50f175-3791-4260-972a-77339e331763-image.png

                          Mysta 1 Reply Last reply Reply Quote 0
                          • Mysta
                            Mysta @Legrand last edited by

                            @legrand Go to 'G-Code Console' and enter M115

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                            • Legrand
                              Legrand last edited by Legrand

                              It's right there.... in my last post... the third picture. I'll post it here again, but this time not as a picture?

                              5:57:08 AM M115
                              FIRMWARE_NAME: RepRapFirmware for Duet FIRMWARE_VERSION: 1.21 ELECTRONICS: Duet 0.85 FIRMWARE_DATE: 2018-03-21

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                              • dc42
                                dc42 administrators last edited by dc42

                                It's because you are using an older Duet, which doesn't support M916 because the older Duets don't have power fail detection. Try this instead:

                                M98 Presurrect.g

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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