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    Impossible to flash my Duet wifi

    Firmware installation
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    • M0DE
      M0DE last edited by M0DE

      I received my duet a week ago, I installed it and configured it, I was able to print but two days ago I lost the wifi and tried to reconfigure it with the Yat but it did not respond or recognize the Duet as an external device, I tried to install the driver again but it has been impossible for what I searched in the forum and I have seen a post in which they commented that the card should be flashed again, I have tried in several ways, with external power, without it, removing all the cables connected to the plate, with two different computers, several cables and it has been impossible, I tried Bossa and the same, I can not flash the board, any suggestions? in the attached video you can see the process.
      Thank you

      https://www.youtube.com/watch?v=E76Fq1krF34&feature=youtu.be

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      • dc42
        dc42 administrators last edited by

        What is the file size of the DuetWiFiFirmware.bin that you are trying to flash? It should be over 300Kb. I think your file may be much shorter than that. The download area is https://github.com/dc42/RepRapFirmware/releases.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

        M0DE 1 Reply Last reply Reply Quote 0
        • M0DE
          M0DE last edited by

          The sd card must be inserted when i'm flashing with Sam-ba or it doesn't matter?

          dc42 1 Reply Last reply Reply Quote 0
          • dc42
            dc42 administrators @M0DE last edited by

            @m0de said in Impossible to flash my Duet wifi:

            The sd card must be inserted when i'm flashing with Sam-ba or it doesn't matter?

            It doesn't matter.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • M0DE
              M0DE @dc42 last edited by

              @dc42 Hi, I tried with the file you sent me and nothing again, i don't know if i'm missing something or what but i'm not able to flash the duet.
              https://www.youtube.com/edit?o=U&video_id=PNkdRx7adss

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              • dc42
                dc42 administrators last edited by

                @m0de said in Impossible to flash my Duet wifi:

                https://www.youtube.com/edit?o=U&video_id=PNkdRx7adss

                Your video link doesn't work for me.

                Did you check the size of the DuetWiFiFirmware.bin file?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • M0DE
                  M0DE last edited by

                  Hi, yes the size is 372, try with this link please: https://youtu.be/PNkdRx7adss

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                  • dc42
                    dc42 administrators last edited by

                    At 1:41 in the video SAM-BA reported "Sent file and memory do not match". So programming failed.

                    Please try using Bossa instead. Instructions are at the end of https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Fallback_procedure_Num_3.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    1 Reply Last reply Reply Quote 0
                    • M0DE
                      M0DE last edited by M0DE

                      Nothing, i don't know if i'm doing something wrong.
                      https://youtu.be/A-Cq0FEep74
                      0_1525079218276_Duet.jpg
                      This is my Duet i'm using the Duetwififirmware, this is right?

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                      • dc42
                        dc42 administrators last edited by dc42

                        Yes, DuetWiFiFirmware.bin or Duet2CombinedFirmware.bin from the 1.21 release area is correct for that Duet.

                        What happens if you write the firmware using Bossa, but after that click Verify?

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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                        • Dougal1957
                          Dougal1957 last edited by

                          do the windows drivers need to be loaded before the port will be recognised after flashing?

                          could that be why it isn't being recognised afterwards?

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                          • dc42
                            dc42 administrators last edited by

                            I would expect Device Manager to report "Unknown device" if the Duet was detected but no driver for it was found. You do have a couple of unknown devices showing, but they are flagged "Dispositivo base del sistema" which according to Google Translate means "Base device of the system".

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • M0DE
                              M0DE last edited by

                              @dougal1957 said in Impossible to flash my Duet wifi:

                              do the windows drivers need to be loaded before the port will be recognised after flashing?
                              could that be why it isn't being recognised afterwards?
                              If i try to install de driver in the ports you can see nothing happen, i don't know what's that but is not the due because if i plug or unplug the Duet that ports still there and if i install the Duet driver an error message appear.

                              https://youtu.be/9Yts6R1Ay5Y

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                              • dc42
                                dc42 administrators last edited by

                                Thank you, Bossa is getting verify errors, just like SAM-BA did. Please ask your suppler to replace the Duet under warranty.

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

                                1 Reply Last reply Reply Quote 0
                                • M0DE
                                  M0DE last edited by

                                  I bought it on your web, how can I send the Duet?

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                                  • dc42
                                    dc42 administrators last edited by

                                    See https://duet3d.com/warranty.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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