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    Heater 0 arrived nonresponsive

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    Duet Hardware and wiring
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    • dsarenac13undefined
      dsarenac13
      last edited by

      I just received my board a week ago from the lovely folk from Ultibots. It took me a while to get it of the ground (it seems the instructions strongly favor Windows over lyx and Mac) but once the web interface was on, I loved the board. The best and easiest to set up I've seen. Except for one small thing. The heater 0 came in what seems to be hardware dead. It showed error from day one and I could never measure any trace of voltage despite several reflashing of various versions of the firmware. Heater 1 works, but unlike the bed heater that works flawlessly, heater 1 often overshoots the temperature by yes this is not a typo whopping 150 degrees Celsius before firmware deems it defective and turns it off. While I am using a 12v heater on a 24v system, I've done this successfully in Marlin, Smoothieware by setting frequency to 25% and never had a similar issue. (BTW, the same thing happens when I use a 12V supply and even when I use external mosfet and 12v supply.) Now the question: I suspect heater 0 is a hardware issue that is beyond fixing. How to test this definitively? I also suspect that there is a software fix to heater 1. Any ideas what to do? I am happy to share settings and screenshots. #heater malfunction, #board defects, #software fixes

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      • elmoretundefined
        elmoret
        last edited by

        I'll leave the troubleshooting to others, but just want to say:

        @dsarenac13 said in Heater 0 arrived nonresponsive:

        While I am using a 12v heater on a 24v system

        Do not do this. All it takes is a FET failure a firmware hang, or any one of a number of other issues to cause a fire.

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        • dsarenac13undefined
          dsarenac13
          last edited by

          I was just putting in a 24V heater. Thanks for the heads up.

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          • dc42undefined
            dc42 administrators
            last edited by

            I'm sorry that you appear to have received a board with a faulty heater output. Please ask Ultibots to replace your Duet.

            The massive temperature overshoot on the other heater is because you are using a heater that is over-powered by 4x and you haven't run heater tuning.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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            • dsarenac13undefined
              dsarenac13
              last edited by

              Thanks a lot for your response. I really appreciate your work and am looking forward to using this superb tool in its full glory. By far the best and easiest to operate board of many I had.

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