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    can not connect to printer

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    • grumpy
      grumpy last edited by

      i bought a rostockmax v3.2 a couple of weeks ago
      this printer uses the duetwifi contoller
      things have gone ok until yesterday
      when i try to connect the web interface i get

      A JavaScript error has occurred so the web interface has closed the connection to your board. It is recommended to reload the web interface now. If this happens again, please contact the author and share this error message:

      Version: 1.21
      Message: ReferenceError: lineSegmentOffset is not defined
      URL: http://rmaxv32/js/dwc.js
      Line: 4:1551
      Error object: {}

      how should i proceed
      i submitted a help request to seemecnc yesterday but have not heard from them yet

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      • dc42
        dc42 administrators last edited by

        I think SeeMeCNC use their own version of RepRapFirmware and perhaps their own version of Duet Web Control too, so you will need to wait for them to respond. However, if you have updated Duet Web Control recently, try clearing your browser cache.

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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