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    Cannot connect through USB. Driver issue?

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    • dc42undefined
      dc42 administrators
      last edited by

      If it is showing up as a Bossa port, that means the firmware has been erased. Probably, you pressed the Erase button. You will need to install main firmware as described at https://duet3d.dozuki.com/Wiki/Installing_and_Updating_Firmware#Section_Fallback_procedure_Num_3.

      Duet WiFi hardware designer and firmware engineer
      Please do not ask me for Duet support via PM or email, use the forum
      http://www.escher3d.com, https://miscsolutions.wordpress.com

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      • CyberDustinundefined
        CyberDustin
        last edited by

        I've been able to connect to the board now through YAT and the Duet WebControl. Unfortunately when I connect through Web Control and go to System Editor, nothing is there
        0_1529788482450_yjfytjh.png

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        • dc42undefined
          dc42 administrators
          last edited by dc42

          Which firmware version did you install? The Settings/General page of DWC should tell you what you have.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • CyberDustinundefined
            CyberDustin
            last edited by

            Firmware Name: RepRapFirmware for Duet 2 WiFi/Ethernet
            Firmware Electronics: Duet WiFi 1.02 or later
            Firmware Version: 1.21 (2018-03-21)
            WiFi Server Version: 1.21RC4(08b3)
            Web Interface Version: 1.21.1

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            • sarahmillerundefined
              sarahmiller
              last edited by

              you can check with the computer setting and see what issue you are facing if still the problem is not solved, you can check with Microsoft 365 support and get step by step details to a configuration.

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              • dc42undefined
                dc42 administrators
                last edited by

                Perhaps the /sys folder is missing from the SD card?

                What happens if you send M21 from the GCode Console page of the web interface?

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                • CyberDustinundefined
                  CyberDustin
                  last edited by

                  I'm getting this M21 SDHC card mounted in slot 0, capacity 3.98Gb<LF>ok<LF>

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                  • dc42undefined
                    dc42 administrators
                    last edited by

                    In that case the card is mounted (at least after you ran M21). Have you checked whether the /sys folder exists on the SD card?

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                    • CyberDustinundefined
                      CyberDustin
                      last edited by

                      Yes /sys file is there.

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                      • dc42undefined
                        dc42 administrators
                        last edited by

                        When you get the "Card is not mounted" error:

                        • Try sending M39 to report the SD card information;
                        • Send M21 to mount the card, then see if the System Editor page works.

                        It could be that your SD card socket has a dodgy contact.

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

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