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    Could not establish a connection - Need Help

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    • tsitalon1
      tsitalon1 last edited by tsitalon1

      Hey guys,

      I have Duet Wifi with FW 1.21, initially I've had no problems connecting to the Duet board, however after a few weeks or so, My main computer system is having considerable issues connecting, Meaning daily it loses connection and sometimes won't connect at all.

      As an IT professional, I"ve already attempted a couple things to rule out the problem:
      Pings from PC to Duet are fine, no lost packets
      Auto-negotiation on my NIC disabled and set to 1gb
      Most current NIC driver being used
      All firewalls and virus applications disabled
      issue occurs in Chrome and IE
      USB connection works flawlessly

      Sometimes my browser will connect but drop connection within seconds. Other devices on my network are having the same problem with the duet board.

      The Duet Wifi board is literally 8 feet away from my Asus AC1900P router, PC is hardwired via Cat5e and the Duet Wifi is less than 3 months old.

      Connection within CURA normally works without issue

      Can you guys think of anything else that could be causing the problem?

      Error is:
      Could not establish a connection to the Duet firmware! Please check your settings and try again.

      JoergS5 2 Replies Last reply Reply Quote 0
      • JoergS5
        JoergS5 @tsitalon1 last edited by

        @tsitalon1 Hello, as a quick check,

        https://duet3d.dozuki.com/Wiki/WiFi_disconnections_and_AJAX_timeout_errors

        "Run M122 from either the web interface (if you can reconnect) or from USB. In the Network diagnostics, check the WiFi signal strength, also called RSSI. Values in the range -30 to -50 are good, -50 to -60 is OK, -60 to -70 is marginal. Anything below -70 is weak and likely be unreliable. See below for how to improve RSSI."

        I had only 62 and my router about 4 m away!

        1 Reply Last reply Reply Quote 0
        • JoergS5
          JoergS5 @tsitalon1 last edited by JoergS5

          @tsitalon1 If the signal is too weak, I know four solutions:

          • place router nearer
          • use a repeater
          • setup Duet as Access Point, install a second WiFi Adapter in your pc to handle both connections
          • replace ESP on the Duet with a version with external antenna (but you will loose guarantee/warranty, I am sure). I saw a blog about interrupting the internal antenna and soldering an external one, also (but loosing guarantee also...)
          1 Reply Last reply Reply Quote 0
          • tsitalon1
            tsitalon1 last edited by

            @joergs5 said in Could not establish a connection - Need Help:

            M122

            Unfortunately it's not thee signal strength, here is my RSSI:
            WiFi signal strength -36dBm, reconnections 0, sleep mode modem

            I've tried disabling IPV6 on my PC and the connection is currently more stable, please keep the ideas coming as I continue to test connectivity.

            1 Reply Last reply Reply Quote 0
            • Phaedrux
              Phaedrux Moderator last edited by

              Try a differnt wireless channel on your router. There could be congestion on that band, or someone in the area has started using it for their router too. Baby monitors, cordless phones, microwaves can all interfere.

              Z-Bot CoreXY Build | Thingiverse Profile

              1 Reply Last reply Reply Quote 0
              • tsitalon1
                tsitalon1 last edited by

                It appears my problem was IPV6.

                I have not changed any other configuration, simply unchecked IPV6 in NIC properties and re-enabled my NIC.

                So far hours of connectivity and multiple connections without issue.

                Hope this helps someone, I'll report back if the problem returns

                1 Reply Last reply Reply Quote 2
                • dc42
                  dc42 administrators last edited by

                  Thanks for the update.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

                  tsitalon1 1 Reply Last reply Reply Quote 1
                  • tsitalon1
                    tsitalon1 @dc42 last edited by

                    @dc42 said in Could not establish a connection - Need Help:

                    Thanks for the update.

                    No problem, 6 straight days of connectivity, so it's safe to say that was absolutely the fix 🙂

                    1 Reply Last reply Reply Quote 0
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