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    Panel due 5i broke

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    • plunkett120
      plunkett120 last edited by plunkett120

      I recently purchased a paneldue 5i and the screen looks to be broken. The colors are all wrong. It's been like this out of the box. (http://imgur.com/gallery/jER1uox)

      Do I need to return it or is something I can do to fix it?

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      • dc42
        dc42 administrators last edited by

        I think it's not showing any red; but to confirm this please post a picture of the Setup page, because that page has colour scales on it for diagnosing this sort of fault..

        Duet WiFi hardware designer and firmware engineer
        Please do not ask me for Duet support via PM or email, use the forum
        http://www.escher3d.com, https://miscsolutions.wordpress.com

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        • plunkett120
          plunkett120 @dc42 last edited by

          @dc42 http://imgur.com/gallery/zwqAarp

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          • dc42
            dc42 administrators last edited by

            Yes, the colours are definitely not right. Please ask your supplier to replace it.

            Duet WiFi hardware designer and firmware engineer
            Please do not ask me for Duet support via PM or email, use the forum
            http://www.escher3d.com, https://miscsolutions.wordpress.com

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