My pause.g is:
; pause.g
; called when a print from SD card is paused
;
; generated by RepRapFirmware Configuration Tool v2.1.8 on Fri Mar 20 2020 05:06:07 GMT-0700 (Pacific Daylight Time)
M83 ; relative extruder moves
G1 E-10 F3600 ; retract 10mm of filament
G91 ; relative positioning
G1 Z5 F360 ; lift Z by 5mm
G90 ; absolute positioning
G1 X0 Y0 F6000 ; go to X=0 Y=0
I haven't tried it for a while but I believe it did the same thing when I had an issue with the extruder skipping. Additionally I think this line from running M122 says that the duet 3 hasn't reset:
Last reset 01:23:10 ago, cause: software
Last software reset at 2020-04-11 15:21, reason: User