My communicating on this "forum" is over. I dont need kibitzers adding their 2 cents. Kindly leave an email address or a phone number and we can talk directly.

Nov 28th 2020
Just because you use it right away doesnt mean I do too. Is it at all possible the board is bad?
I am very disappointed in this system. Who is the person who is in charge of returns for boards that arent working. Unless you can tell me
that never has a board ever been made and not worked. And if that is the case, then congratulations.....this is the first company in the world that has made a electronics piece that has never failed.
what I do know is this? I am very disappointed. The reason I bought the duet3d board and paneldue is after doing research, I heard it had the best reputation...cost put aside.
Now from now on....the only person I will deal with is someone who tells me they are working for duet and are in charge of returns.

@phaedrux So are you denying my warranty for this faulty component?

I appreciate your diligence, but you seem to be looking for every possibility except for which is the obvious. Which is the board or the paneldue or the ribbon cable is defective.

@phaedrux You seem to be a person who is in charge of returns.
What I dont have is time to talk to people who arent in charge of returns. This is not my first piece of electronics that has not worked and I have boughten many pieces of electronics in my 57 years. What I can tell you is I am losing my patience with all these do gooders that mean well, but clearly arent in charge of returns by their responses.

I am very disappointed in the hoops I have had to go through. Worse than doing a return at Walmart. And without giving my background, this is not my first 3d printer to build. And what horrible cs for a company that charges the amount you do.

@phaedrux So are you denying my warranty for this faulty component?

My communicating on this "forum" is over. I dont need kibitzers adding their 2 cents. Kindly leave an email address or a phone number and we can talk directly.

@phaedrux You seem to be a person who is in charge of returns.
What I dont have is time to talk to people who arent in charge of returns. This is not my first piece of electronics that has not worked and I have boughten many pieces of electronics in my 57 years. What I can tell you is I am losing my patience with all these do gooders that mean well, but clearly arent in charge of returns by their responses.

I am very disappointed in the hoops I have had to go through. Worse than doing a return at Walmart. And without giving my background, this is not my first 3d printer to build. And what horrible cs for a company that charges the amount you do.

Nov 28th 2020
Just because you use it right away doesnt mean I do too. Is it at all possible the board is bad?
I am very disappointed in this system. Who is the person who is in charge of returns for boards that arent working. Unless you can tell me
that never has a board ever been made and not worked. And if that is the case, then congratulations.....this is the first company in the world that has made a electronics piece that has never failed.
what I do know is this? I am very disappointed. The reason I bought the duet3d board and paneldue is after doing research, I heard it had the best reputation...cost put aside.
Now from now on....the only person I will deal with is someone who tells me they are working for duet and are in charge of returns.

I appreciate your diligence, but you seem to be looking for every possibility except for which is the obvious. Which is the board or the paneldue or the ribbon cable is defective.

I have no ideas where it is shorted, or if their is just a bad connection. Never a reverse polarity event. Took out of box. My engineer hooked it up. And it is a white flickering screen that sometims is bright, sometimes it is flickering.

It is a flickering white screen

Yes I can connect.

We have tried that. And it is still unsuccessful

a little more info. it never worked properly. i never said it shorted. maybe that is the case. all i know is it isnt working and my engineer who has built alot of printers, said the system is faulty. a little disappointed after paying $274.76
the reason i paid top dollar and got the real deal is i have been told that the clones can be faulty.