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    Think its broken...

    Scheduled Pinned Locked Moved Unsolved
    General Discussion
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    • themelleundefined
      themelle @T3P3Tony
      last edited by

      @T3P3Tony Ah ok, I see 🙂
      (I thought powering off USB would show up as VIN around 5V)
      Thanks for clarifying!

      1 Reply Last reply Reply Quote 0
      • Shaunundefined
        Shaun
        last edited by

        OK so ive done the following.

        Changed WiFi SID, no change
        Changed WiFi Password. no change
        Tried old router, no change

        I get the same result each time.
        === Diagnostics ===
        RepRapFirmware for Duet 2 WiFi/Ethernet version 2.03 running on Duet WiFi 1.02 or later
        Board ID: 08DGM-9T6BU-FG3SN-6J9F4-3SD6R-TUZHF
        Used output buffers: 1 of 24 (10 max)
        === RTOS ===
        Static ram: 25680
        Dynamic ram: 93644 of which 0 recycled
        Exception stack ram used: 256
        Never used ram: 11492
        Tasks: NETWORK(ready,1244) HEAT(blocked,1236) MAIN(running,3808) IDLE(ready,160)
        Owned mutexes:
        === Platform ===
        Last reset 00:08:56 ago, cause: power up
        Last software reset at 2019-09-11 08:23, reason: User, spinning module GCodes, available RAM 11436 bytes (slot 2)
        Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
        Error status: 0
        Free file entries: 10
        SD card 0 detected, interface speed: 20.0MBytes/sec
        SD card longest block write time: 0.0ms, max retries 0
        MCU temperature: min 34.9, current 35.9, max 36.1
        Supply voltage: min 1.6, current 1.7, max 1.7, under voltage events: 0, over voltage events: 0, power good: no
        Driver 0: ok, SG min/max not available
        Driver 1: ok, SG min/max not available
        Driver 2: ok, SG min/max not available
        Driver 3: ok, SG min/max not available
        Driver 4: ok, SG min/max not available
        Date/time: 1970-01-01 00:00:00
        Cache data hit count 1062453510
        Slowest loop: 46.87ms; fastest: 0.06ms
        I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
        === Move ===
        Hiccups: 0, FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
        Bed compensation in use: none, comp offset 0.000
        === DDARing ===
        Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
        === Heat ===
        Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
        === GCodes ===
        Segments left: 0
        Stack records: 1 allocated, 0 in use
        Movement lock held by null
        http is idle in state(s) 0
        telnet is idle in state(s) 0
        file is idle in state(s) 0
        serial is ready with "m122" in state(s) 0
        aux is idle in state(s) 0
        daemon is idle in state(s) 0
        queue is idle in state(s) 0
        autopause is idle in state(s) 0
        Code queue is empty.
        === Network ===
        Slowest loop: 77.22ms; fastest: 0.00ms
        Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
        HTTP sessions: 0 of 8

        • WiFi -
          Network state is changing mode
          WiFi module is trying to connect
          Failed messages: pending 0, notready 0, noresp 0
          WiFi firmware version 1.23
          WiFi MAC address 84:f3:eb:41:4e:f8
          WiFi Vcc 3.39, reset reason Hardware watchdog
          WiFi flash size 4194304, free heap 26560
          Socket states: 0 0 0 0 0 0 0 0
          ok

        I am now totally exhausted.

        1 Reply Last reply Reply Quote 0
        • Shaunundefined
          Shaun
          last edited by

          Did i mention that im also getting this.....

          Failed to change WiFi mode (code -7)
          m587
          M587: Failed to retrieve network list
          ok

          1 Reply Last reply Reply Quote 0
          • A Former User?
            A Former User
            last edited by

            Are you powering the board off USB now? If so what type of USB power supply are you using, could be its insufficient current from USB as the ESP8266 wifi module is somewhat power hungry.

            T3P3Tonyundefined 1 Reply Last reply Reply Quote 0
            • T3P3Tonyundefined
              T3P3Tony administrators @A Former User
              last edited by

              @bearer don't think its that in this case, the ESP is reporting >3.3V VCC.

              @Shaun thanks for the thorough investigation. What is not clear is if this is conducted from where it previously worked, or in your printer.

              Nevertheless we should arrange a replacement, and test this board. Please can you submit a warranty request and reference this forum topic.

              https://www.duet3d.com/warranty

              www.duet3d.com

              Shaunundefined 1 Reply Last reply Reply Quote 0
              • dc42undefined
                dc42 administrators @Shaun
                last edited by dc42

                @Shaun said in Think its broken...:

                @dc42 said in Think its broken...:

                Have you tried re-flashing the WiFi firmware?

                DC i have, all went through fine. Was one of the 1st threads i read on here where you suggested that.

                FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 2.03 ELECTRONICS: Duet WiFi 1.02 or later FIRMWARE_DATE: 2019-06-13b2

                That doesn't say anything about the WiFi firmware version. If you already have DuetWiFiServer.bin in /sys and it is dated this year, you can just send M997 S1 to re-install it (even better, download a fresh copy from https://github.com/dc42/RepRapFirmware/releases/tag/2.03). Preferably, send that command from PanelDue or from a PC running YAT, then you can watch the progress and verify that it completes successfully.

                If you have already done this, no need to do it again, fill in the warranty form. The hardware watchdog reset message in the M122 report suggests either corrupt firmware or faulty hardware.

                Duet WiFi hardware designer and firmware engineer
                Please do not ask me for Duet support via PM or email, use the forum
                http://www.escher3d.com, https://miscsolutions.wordpress.com

                Shaunundefined 1 Reply Last reply Reply Quote 0
                • Danalundefined
                  Danal
                  last edited by

                  Board swap is on the table form Duet... and may be a good idea... just to possibly avoid the time/hassle, try hooking up VIN (in addition to USB) to a solid 12V or more supply, and re-flash wifi firmware, and re-test, with that power hooked up.

                  These guys know MUCH more than I... but... something is just itching my brain about power, flash, wifi module, etc, etc, etc. Probably I'm wrong, but it is something quick to try, before getting into a full board swap.

                  Delta / Kossel printer fanatic

                  Shaunundefined 1 Reply Last reply Reply Quote 1
                  • Shaunundefined
                    Shaun @dc42
                    last edited by

                    @dc42 said in Think its broken...:

                    @Shaun said in Think its broken...:

                    @dc42 said in Think its broken...:

                    Have you tried re-flashing the WiFi firmware?

                    DC i have, all went through fine. Was one of the 1st threads i read on here where you suggested that.

                    FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 2.03 ELECTRONICS: Duet WiFi 1.02 or later FIRMWARE_DATE: 2019-06-13b2

                    That doesn't say anything about the WiFi firmware version. If you already have DuetWiFiServer.bin in /sys and it is dated this year, you can just send M997 S1 to re-install it (even better, download a fresh copy from https://github.com/dc42/RepRapFirmware/releases/tag/2.03). Preferably, send that command from PanelDue or from a PC running YAT, then you can watch the progress and verify that it completes successfully.

                    If you have already done this, no need to do it again, fill in the warranty form. The hardware watchdog reset message in the M122 report suggests either corrupt firmware or faulty hardware.

                    Hi

                    Ive actually re-installed the firmware, wifi and web a nuber of times in an attempt to get this working.

                    1 Reply Last reply Reply Quote 0
                    • Shaunundefined
                      Shaun @T3P3Tony
                      last edited by

                      @T3P3Tony said in Think its broken...:

                      @bearer don't think its that in this case, the ESP is reporting >3.3V VCC.

                      @Shaun thanks for the thorough investigation. What is not clear is if this is conducted from where it previously worked, or in your printer.

                      Nevertheless we should arrange a replacement, and test this board. Please can you submit a warranty request and reference this forum topic.

                      https://www.duet3d.com/warranty

                      Thank you Tony, believe me when i say i have tried everything i could find on the forums. I have tried this from every possible location including sitting right next to my router with my laptop. Like i said, im happy to try anything else you might suggest but i am now at a total loss.

                      1 Reply Last reply Reply Quote 0
                      • Shaunundefined
                        Shaun @Danal
                        last edited by

                        @Danal said in Think its broken...:

                        Board swap is on the table form Duet... and may be a good idea... just to possibly avoid the time/hassle, try hooking up VIN (in addition to USB) to a solid 12V or more supply, and re-flash wifi firmware, and re-test, with that power hooked up.

                        These guys know MUCH more than I... but... something is just itching my brain about power, flash, wifi module, etc, etc, etc. Probably I'm wrong, but it is something quick to try, before getting into a full board swap.

                        Danal

                        I have powered the board from the PSU, then connected the usb and plugged this into my laptop. Results are the same.

                        Danalundefined 1 Reply Last reply Reply Quote 0
                        • Danalundefined
                          Danal @Shaun
                          last edited by

                          @Shaun said in Think its broken...:

                          @Danal said in Think its broken...:

                          Board swap is on the table form Duet... and may be a good idea... just to possibly avoid the time/hassle, try hooking up VIN (in addition to USB) to a solid 12V or more supply, and re-flash wifi firmware, and re-test, with that power hooked up.

                          These guys know MUCH more than I... but... something is just itching my brain about power, flash, wifi module, etc, etc, etc. Probably I'm wrong, but it is something quick to try, before getting into a full board swap.

                          Danal

                          I have powered the board from the PSU, then connected the usb and plugged this into my laptop. Results are the same.

                          Ahhh, well, it was worth a try.

                          Delta / Kossel printer fanatic

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