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    Duet Stops mid print

    Scheduled Pinned Locked Moved Solved
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    • BlueDustundefined
      BlueDust @dc42
      last edited by

      @dc42

      No sorry. I obviously miss typed. I manually rebooted the printer when the issue occures.

      Fun, that 3 letter word with "u" in the middle.

      1 Reply Last reply Reply Quote 0
      • BlueDustundefined
        BlueDust
        last edited by

        I also meant to say the Panel Due appears to be locked up, but button presses seem to be working as I can see comments in the log (like pause) but no physical motion occurs.

        Fun, that 3 letter word with "u" in the middle.

        1 Reply Last reply Reply Quote 0
        • BlueDustundefined
          BlueDust
          last edited by

          The Duet has stopped printing again and took this while it was still stopped (or stuck?)....

          M122
          === Diagnostics ===
          RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
          Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
          Used output buffers: 3 of 24 (20 max)
          === RTOS ===
          Static ram: 25680
          Dynamic ram: 93444 of which 0 recycled
          Exception stack ram used: 508
          Never used ram: 11440
          Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,1300) IDLE(ready,200)
          Owned mutexes:
          === Platform ===
          Last reset 01:50:18 ago, cause: software
          Last software reset at 2019-12-02 19:39, reason: User, spinning module GCodes, available RAM 11296 bytes (slot 3)
          Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
          Error status: 8
          Free file entries: 8
          SD card 0 detected, interface speed: 20.0MBytes/sec
          SD card longest block write time: 28.4ms, max retries 0
          MCU temperature: min 38.3, current 38.9, max 39.4
          Supply voltage: min 23.6, current 24.1, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
          Driver 0: standstill, SG min/max 0/242
          Driver 1: standstill, SG min/max 0/223
          Driver 2: standstill, SG min/max not available
          Driver 3: standstill, SG min/max 0/1023
          Driver 4: standstill, SG min/max not available
          Driver 5: standstill, SG min/max not available
          Driver 6: standstill, SG min/max not available
          Driver 7: standstill, SG min/max 0/1023
          Driver 8: standstill, SG min/max 0/170
          Driver 9: standstill, SG min/max 0/192
          Date/time: 2019-12-02 21:29:54
          Cache data hit count 4294967295
          Slowest loop: 117.41ms; fastest: 0.07ms
          I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
          === Move ===
          Hiccups: 14280857, FreeDm: 82, MinFreeDm: 82, MaxWait: 727147ms
          Bed compensation in use: mesh, comp offset 0.000
          === DDARing ===
          Scheduled moves: 126876, completed moves: 126836, StepErrors: 0, LaErrors: 0, Underruns: 0, 2
          === Heat ===
          Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
          Heater 0 is on, I-accum = 0.2
          Heater 1 is on, I-accum = 0.5
          === GCodes ===
          Segments left: 1
          Stack records: 3 allocated, 0 in use
          Movement lock held by null
          http is idle in state(s) 0
          telnet is idle in state(s) 0
          file is doing "G1 X140.972 Y121.942 E2.6576" in state(s) 0
          serial is idle in state(s) 0
          aux is idle in state(s) 0
          daemon is idle in state(s) 0
          queue is idle in state(s) 0
          autopause is idle in state(s) 0
          Code queue is empty.
          === Network ===
          Slowest loop: 227.26ms; fastest: 0.02ms
          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
          HTTP sessions: 1 of 8
          Interface state 5, link 100Mbps full duplex
          === Filament sensors ===
          Extruder 0: pos 284.77, errs: frame 33 parity 0 ovrun 0 pol 8 ovdue 0

          Fun, that 3 letter word with "u" in the middle.

          1 Reply Last reply Reply Quote 0
          • BlueDustundefined
            BlueDust
            last edited by

            It still thinks its printing but its not moving...
            972df5db-3c9d-4eb1-a60b-95801a31ee7c-image.png

            Fun, that 3 letter word with "u" in the middle.

            1 Reply Last reply Reply Quote 0
            • BlueDustundefined
              BlueDust
              last edited by BlueDust

              The GCODE file is almost 10MB so I attached only layer 62... as the Duet2 shows its on 62 now, when this issue occurred... Layer 62.txt

              Fun, that 3 letter word with "u" in the middle.

              1 Reply Last reply Reply Quote 0
              • BlueDustundefined
                BlueDust
                last edited by

                DWC lets me see current status of everything, but doesn't let me Pause, move the hotend, or turn off the heaters. I had to press the emergency stop button (that worked), and took this screenshot and logs when it came back on...

                b791bfc1-eba7-4f6b-8ff4-5e31261c4cab-image.png

                2019-12-02 21:42:28 Cancelled printing file 0:/gcodes/phone_kniel_mannetje v3.gcode, print time was 1h 46m
                2019-12-02 21:42:28 Event logging stopped
                power up + 00:00:00 Event logging started
                power up + 00:00:00 Warning: Heater 0 appears to be over-powered. If left on at full power, its temperature is predicted to reach 252C.
                power up + 00:00:00 Warning: Heater 1 appears to be over-powered. If left on at full power, its temperature is predicted to reach 539C.
                power up + 00:00:15 Network running, IP address = 10.1.10.78
                power up + 00:00:15 HTTP client 10.1.10.56 login succeeded
                2019-12-02 21:43:23 Date and time set at power up + 00:00:15

                12/2/2019, 9:44:49 PM M122
                === Diagnostics ===
                RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
                Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
                Used output buffers: 3 of 24 (12 max)
                === RTOS ===
                Static ram: 25680
                Dynamic ram: 93408 of which 0 recycled
                Exception stack ram used: 320
                Never used ram: 11664
                Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,3744) IDLE(ready,200)
                Owned mutexes:
                === Platform ===
                Last reset 00:01:40 ago, cause: software
                Last software reset at 2019-12-02 21:42, reason: User, spinning module GCodes, available RAM 11440 bytes (slot 0)
                Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                Error status: 0
                Free file entries: 9
                SD card 0 detected, interface speed: 20.0MBytes/sec
                SD card longest block write time: 2.1ms, max retries 0
                MCU temperature: min 38.5, current 38.8, max 39.4
                Supply voltage: min 24.1, current 24.2, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
                Driver 0: standstill, SG min/max not available
                Driver 1: standstill, SG min/max not available
                Driver 2: standstill, SG min/max not available
                Driver 3: standstill, SG min/max not available
                Driver 4: standstill, SG min/max not available
                Driver 5: standstill, SG min/max not available
                Driver 6: standstill, SG min/max not available
                Driver 7: standstill, SG min/max not available
                Driver 8: standstill, SG min/max not available
                Driver 9: standstill, SG min/max not available
                Date/time: 2019-12-02 21:44:47
                Cache data hit count 242499383
                Slowest loop: 78.24ms; fastest: 0.07ms
                I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                === Move ===
                Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
                Bed compensation in use: none, comp offset 0.000
                === DDARing ===
                Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                === Heat ===
                Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                === GCodes ===
                Segments left: 0
                Stack records: 2 allocated, 0 in use
                Movement lock held by null
                http is idle in state(s) 0
                telnet is idle in state(s) 0
                file is idle in state(s) 0
                serial is idle in state(s) 0
                aux is idle in state(s) 0
                daemon is idle in state(s) 0
                queue is idle in state(s) 0
                autopause is idle in state(s) 0
                Code queue is empty.
                === Network ===
                Slowest loop: 7.93ms; fastest: 0.02ms
                Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                HTTP sessions: 1 of 8
                Interface state 5, link 100Mbps full duplex
                === Filament sensors ===
                Extruder 0: pos 284.77, errs: frame 0 parity 0 ovrun 0 pol 0 ovdue 0

                Fun, that 3 letter word with "u" in the middle.

                dc42undefined 1 Reply Last reply Reply Quote 0
                • fcwiltundefined
                  fcwilt
                  last edited by

                  Hi,

                  This is a long shot.

                  I had a similar problem with a Z axis position sensor that I was experimenting with. All it was supposed to do was run trigger7.g, which it normally did.

                  But during printing it instead caused a reset when the printing reached the point where the sensor was activated. It DID NOT run the trigger7.g file when this happened.

                  I never found out why.

                  Frederick

                  Printers: a E3D MS/TC setup and a RatRig Hybrid. Using Duet 3 hardware running 3.4.6

                  1 Reply Last reply Reply Quote 0
                  • dc42undefined
                    dc42 administrators @BlueDust
                    last edited by

                    @BlueDust, it might be waiting to write to USB. I've see this happen. Usually the print continues but does a few moves, pauses, does a few more moves, pauses again and so on. It only happens on some Gcode files. It's fixed in 2.05RC1.

                    Duet WiFi hardware designer and firmware engineer
                    Please do not ask me for Duet support via PM or email, use the forum
                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                    BlueDustundefined 1 Reply Last reply Reply Quote 0
                    • BlueDustundefined
                      BlueDust @dc42
                      last edited by

                      @dc42
                      I first noticed this issue on 2.05 rc1, and downgraded back to 2.04 thinking it would work. Also, this is not a short pause. I let it sit for over 30 min trying to see what I could do... It never moved.

                      Fun, that 3 letter word with "u" in the middle.

                      1 Reply Last reply Reply Quote 0
                      • BlueDustundefined
                        BlueDust
                        last edited by

                        I am not saying this is "fixed" yet, but I replaced the MicroSD card and I am on my 3rd print (2nd attempt) with no issues so far. (2nd print failed because the filament was large and caused a clog, but that's not the Duet2's fault,... I also re enabled the filament monitor...).

                        If this works out, I will re print one of the failed gcode files.

                        Thanks!

                        Fun, that 3 letter word with "u" in the middle.

                        1 Reply Last reply Reply Quote 0
                        • BlueDustundefined
                          BlueDust
                          last edited by

                          I have been printing without a single freeze (since I replaced the SD card) until now.

                          M122
                          === Diagnostics ===
                          RepRapFirmware for Duet 2 WiFi/Ethernet version 2.04 running on Duet Ethernet 1.02 or later + DueX5
                          Board ID: 08DGM-9T6BU-FG3S0-7JTDL-3SN6N-TS6VG
                          Used output buffers: 4 of 24 (12 max)
                          === RTOS ===
                          Static ram: 25680
                          Dynamic ram: 93444 of which 0 recycled
                          Exception stack ram used: 652
                          Never used ram: 11296
                          Tasks: NETWORK(ready,628) HEAT(blocked,1232) DUEX(suspended,160) MAIN(running,1300) IDLE(ready,200)
                          Owned mutexes:
                          === Platform ===
                          Last reset 00:40:27 ago, cause: software
                          Last software reset at 2019-12-07 01:32, reason: User, spinning module GCodes, available RAM 11408 bytes (slot 0)
                          Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                          Error status: 0
                          Free file entries: 8
                          SD card 0 detected, interface speed: 20.0MBytes/sec
                          SD card longest block write time: 72.8ms, max retries 0
                          MCU temperature: min 38.3, current 39.0, max 39.4
                          Supply voltage: min 23.5, current 24.1, max 24.4, under voltage events: 0, over voltage events: 0, power good: yes
                          Driver 0: standstill, SG min/max 0/293
                          Driver 1: standstill, SG min/max 0/233
                          Driver 2: standstill, SG min/max not available
                          Driver 3: standstill, SG min/max 0/250
                          Driver 4: standstill, SG min/max not available
                          Driver 5: standstill, SG min/max not available
                          Driver 6: standstill, SG min/max not available
                          Driver 7: standstill, SG min/max 0/141
                          Driver 8: standstill, SG min/max 0/94
                          Driver 9: standstill, SG min/max 0/127
                          Date/time: 2019-12-07 02:12:48
                          Cache data hit count 4294967295
                          Slowest loop: 100.26ms; fastest: 0.07ms
                          I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                          === Move ===
                          Hiccups: 1623052, FreeDm: 82, MinFreeDm: 82, MaxWait: 876790ms
                          Bed compensation in use: mesh, comp offset 0.000
                          === DDARing ===
                          Scheduled moves: 3606, completed moves: 3584, StepErrors: 0, LaErrors: 0, Underruns: 0, 1
                          === Heat ===
                          Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                          Heater 0 is on, I-accum = 0.2
                          Heater 1 is on, I-accum = 0.4
                          === GCodes ===
                          Segments left: 0
                          Stack records: 3 allocated, 0 in use
                          Movement lock held by aux
                          http is doing "M24" in state(s) 0
                          telnet is idle in state(s) 0
                          file is idle in state(s) 0
                          serial is idle in state(s) 0
                          aux is idle in state(s) 18
                          daemon is idle in state(s) 0
                          queue is idle in state(s) 0
                          autopause is idle in state(s) 0
                          Code queue is empty.
                          === Network ===
                          Slowest loop: 296.84ms; fastest: 0.02ms
                          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                          HTTP sessions: 1 of 8
                          Interface state 5, link 100Mbps full duplex
                          === Filament sensors ===
                          Extruder 0: pos 251.02, errs: frame 0 parity 0 ovrun 0 pol 0 ovdue 0

                          Fun, that 3 letter word with "u" in the middle.

                          Phaedruxundefined 1 Reply Last reply Reply Quote 0
                          • BlueDustundefined
                            BlueDust
                            last edited by BlueDust

                            Printer is stopping a lot today.
                            Any help with troubleshooting the issue would be great!

                            Anyway to have YAT or a log file on the printer spit out all the gcode and debug as Duet2 prints? I want to see what it lasts stops on. I have a single print that happens a lot. Pause, reboot printer, recover print, and happens again some random time down the road. I can share it if you like... 201901MosaicKeychain2 test.maf.gcode

                            Fun, that 3 letter word with "u" in the middle.

                            Phaedruxundefined 1 Reply Last reply Reply Quote 0
                            • BlueDustundefined
                              BlueDust
                              last edited by

                              This is happening in 2.04 and 2.05r2

                              Fun, that 3 letter word with "u" in the middle.

                              1 Reply Last reply Reply Quote 0
                              • BlueDustundefined
                                BlueDust
                                last edited by

                                This duet2 pause or lockup issue does not happen on all prints, and prints it does occur, it doesnt happen on the same spot during the print (if I reprint the same gcode file over a few times). But might occur on the same spot different layer of I can get it started again using the pause/recovery feature of the printer. Yes pause data gets recorded but doesn't move to x0y0 as it does when I normally press that button...

                                Fun, that 3 letter word with "u" in the middle.

                                1 Reply Last reply Reply Quote 0
                                • Phaedruxundefined
                                  Phaedrux Moderator @BlueDust
                                  last edited by

                                  @BlueDust said in Duet Stops mid print:

                                  201901MosaicKeychain2 test.maf.gcode

                                  Are you using a pallete2?

                                  Z-Bot CoreXY Build | Thingiverse Profile

                                  1 Reply Last reply Reply Quote 0
                                  • BlueDustundefined
                                    BlueDust
                                    last edited by BlueDust

                                    @Phaedrux
                                    Sorry for the delay in my response. I am getting frustrated with this issue and then my PC's NIC decided to die. Eh, it was 7 years old. Built a new PC over the weekend, and I should be able to get back to playing with this, this week.
                                    I have a Palette2 but use it in accessory mode and haven't test connected mode using an RPi. I prefer accessory mode as I lose the Duet2 features/control in connected mode. But I am planning on testing connected mode if this isn't resolved soon.
                                    This problem happens when using the Palette2 gcode or not, and not on every print. I have been printing small D&D characters (S3D to Duet2, no Palette2) and some print OK and others do not. The Gcode file I shared was also sliced in S3d and then updated for color in Chroma. I shared it was because it was the most recent file with the problem. I can share another D&D model with the issue too... But only tried that one once so far.

                                    The issue "appears" that if a gcode file works, it just works, but if it's bad, it's bad most (haven't tested enough) if not everytime I try to print that same gcode. Early on with this problem, I created the same Gcode file 3 times before the object would print.
                                    The odd part is, that if the problem occurs, it appears to stop on the same spot each time (pause reset printer, resume) just a different (appears) random layer. But if I print it again using the same Gcode file, that spot moves to a different spot. It's weird and I am actually trying to print around this problem so I haven't tested this more then a few times for consistency on the same Gcode (the one I shared).

                                    Fun, that 3 letter word with "u" in the middle.

                                    1 Reply Last reply Reply Quote 0
                                    • BlueDustundefined
                                      BlueDust
                                      last edited by BlueDust

                                      @Phaedrux
                                      I just re read what I wrote on my last message. I wrote it on my phone and need to stop doing that... It would appear I need English lessons from my 8 year old daughter.

                                      Let me know if you have any other ideas or things I can look at. I tried to upload another gcode file that also had this issue but it was too big, even after trying to ZIP it.

                                      Thanks for your help.

                                      Fun, that 3 letter word with "u" in the middle.

                                      1 Reply Last reply Reply Quote 0
                                      • Phaedruxundefined
                                        Phaedrux Moderator @BlueDust
                                        last edited by

                                        @BlueDust said in Duet Stops mid print:

                                        Hiccups: 1623052

                                        I just noticed that you have an insanely high number of hiccups being reported in that last M122.

                                        Hiccups: 14280857

                                        Even higher before that.

                                        Can you post your config.g again? Are you using microstepping values higher than x16?

                                        Can you use dropbox or something to share the gcode file?

                                        Z-Bot CoreXY Build | Thingiverse Profile

                                        1 Reply Last reply Reply Quote 0
                                        • Phaedruxundefined
                                          Phaedrux Moderator
                                          last edited by

                                          Looking at your config from one of your older posts https://forum.duet3d.com/topic/12941/auto-bed-leveling-went-bad?_=1576682639924

                                          I see that you're indeed using x256 microsteps for all axis and extruder. This will greatly limit your maximum speed before the step pulse generator is overwhelmed and hiccups occur.

                                          For best results it's recommended to use x16 microstepping with interpolation to x256 enabled. This reduces the load on the CPU and still allows the drivers to use x256 microstepping for the motors.

                                          Z-Bot CoreXY Build | Thingiverse Profile

                                          BlueDustundefined 1 Reply Last reply Reply Quote 1
                                          • BlueDustundefined
                                            BlueDust @Phaedrux
                                            last edited by

                                            @Phaedrux
                                            I have had this configuration since I first setup the Duet2 last year.
                                            M350 X256 Y256 Z256 I0 ; Configure microstepping without interpolation
                                            M350 E16 I1 ; Configure microstepping with interpolation

                                            Did something change in the 2.04+ ( I haven't tried older versions when testing this issue) to make this now cause an issue and the problem mentioned. Or are you saying what I have is not proper config (and causing errors... er Hiccups) and should be fixed. Possibly contributing to this problem.

                                            As always. Thanks!

                                            Fun, that 3 letter word with "u" in the middle.

                                            Phaedruxundefined 1 Reply Last reply Reply Quote 0
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