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    Connection completely gone mid-print

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    • ThePigSlayerundefined
      ThePigSlayer
      last edited by

      Hey guys,

      I started up a pretty long print and I cant connect to the interface anymore. When I go into my router's setting my printer is not on the client list so I am assuming my only option is to restart the board, which I obviously can't do before the print is finished.

      I also had this happen to me once before on older firmware. Has anyone else had this happen mid print? I just want to try and figure out if my router is causing the issue or the board. Or if anyone knows how to fix this without restarting the board let me know!

      Thanks

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      • ThePigSlayerundefined
        ThePigSlayer
        last edited by

        The print is coming off my PEI sheet so I need to cancel it. Is it safe to shut off power with the steppers moving? I remember reading that a sudden change in current to the motors can damage the board.

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        • dc42undefined
          dc42 administrators
          last edited by

          @ThePigSlayer:

          Hey guys,

          I started up a pretty long print and I cant connect to the interface anymore. When I go into my router's setting my printer is not on the client list so I am assuming my only option is to restart the board, which I obviously can't do before the print is finished.

          I also had this happen to me once before on older firmware. Has anyone else had this happen mid print? I just want to try and figure out if my router is causing the issue or the board. Or if anyone knows how to fix this without restarting the board let me know!

          Thanks

          Your other option is to send M552 S0 followed by M552 S1 from USB or PanelDue.

          It's safe to turn the power off while the machine is running. Or you could press the Reset button.

          Duet WiFi hardware designer and firmware engineer
          Please do not ask me for Duet support via PM or email, use the forum
          http://www.escher3d.com, https://miscsolutions.wordpress.com

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          • ThePigSlayerundefined
            ThePigSlayer
            last edited by

            Thanks for the help dc42.

            Unfortunately now its occurring almost every print. It just happened again 4 hours into a 6 hour print.

            Any idea what could be causing this?

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            • GeckoBox3Dundefined
              GeckoBox3D
              last edited by

              I get this a lot as well. Reset the router usually fixes the issue, however I've not seen an easy to implement long term fix yet as constantly resetting the router gets old…

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              • InSanityundefined
                InSanity
                last edited by

                If I move my printer to the garage and the wife decides to heat up some veggies (or such) in the microwave I often loose the WiFi connection to the printer. Sometimes it'l even fall back to an access point state waiting for my neighbors to connect to it. Not good.

                Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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                • dc42undefined
                  dc42 administrators
                  last edited by

                  Sounds like you have a leaky microwave oven. They use the same frequency range as the 2.4GHz wifi band.

                  Duet WiFi hardware designer and firmware engineer
                  Please do not ask me for Duet support via PM or email, use the forum
                  http://www.escher3d.com, https://miscsolutions.wordpress.com

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                  • ThePigSlayerundefined
                    ThePigSlayer
                    last edited by

                    I didn't use my microwave during the print, otherwise I would have connected the two. Also I believe it is the Duet because I don't ever have any issues with the connection dropping on other devices. I was gaming and my girlfriend was watching netflix during my last print and neither of us noticed any connectivity issues or lag. The printer is in the same room as me btw.

                    I will try to restart the router if it happens again, but hopefully it doesn't! I am about to start another 5-6 hour print so I will post if I experience another loss of connection.

                    Thanks for the help guys.

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                    • InSanityundefined
                      InSanity
                      last edited by

                      @dc42:

                      Sounds like you have a leaky microwave oven. They use the same frequency range as the 2.4GHz wifi band.

                      It's one of the newer Inverter types, They all leak, just different degrees. But yes it's a bit more noisy then most. My issue is the failure mode going into access point mode. I see no reason why it should do that.

                      Duet WiFi Powered FFCP with E3D legends hotend system. BLTouch grid leveling.

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                      • T3P3Tonyundefined
                        T3P3Tony administrators
                        last edited by

                        The fall back into AP mode is if it can't find the network it is configured to connect to. This is helpful if you move the printer to a new location and have to setup a new network however I hope that in a future firmware release this behaviour can be made optional.

                        www.duet3d.com

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