Duet3D System won't turn on now

A Former User

@Jim46 said in Duet3D System won't turn on now:

So, I don't think I can get to the point of determining the rev number of RRF and DCS.
Anyone know of another way of getting this info?

Connect to the micro usb of the Duet 3 with either the Pi or your computer and run M115 from the serial console to retrieve the RRF version.

from ssh you can run apt list 2>/dev/null | grep duet | awk -F'[/ ]' '{print $1" "$3 }' and it should list all the duet packages and their installed versions.

jens55

This suggest to me that you have a networking issue and not a Duet/pi issue.
WIth that in mind, and recalling that I have never set up anything like this, here are a few suggestions I would look into:

try a different browser. Make sure that the browser isn't locked down with various add on packages. I use Firefox and have ad blockers and script blockers and what-have-you blockers installed. Unless I open a path, the browser would never connect properly.
Despite me KNOWING this to be an issue, it catches me way too often!
A USB connection has been suggested and is a good way to help figure things out.
verify that ip address you are attempting to reach is in fact the right address. Has the Duet been assigned a static IP address ? Are the pi and the Duet on the same IP address block (192.168.1.xxx).

A Former User

I was looking at the IP address and wondering a bit myself, the Duet 3 when used with a rPi shouldn't have an IP address as the interfacing is done over the SPI bus - as such only the rPi has an IP address.

Might still be an idea to also confirm the rPi is using the address shown. hostname -I or ifconfig should bring up the address used for the rPi.

Danal

The re-install looks good. This means that DCS (the Pi part) is good, and that there will be a "whatever.bin" file sitting there to install on the Duet board itself, when we figure out how to do that. Because it still won't connect Pi<>Duet, we may have to use the USB on the Duet, as mentioned above.

A couple of things before we get to the USB:

Just a basic check: There is NOT an SD card in the Duet, correct? Should be empty when using a Pi.

Also, as mentioned, please do an "ifconfig" on the Pi (via your touchscreen). Verify that the IP address shown is the one that you are attempting to connect in the browser.

Jim46

@bearer said in Duet3D System won't turn on now:

apt list 2>/dev/null | grep duet | awk -F'[/ ]' '{print $1" "$3 }'

I managed download PuTTy, enable SSH on the Pi and run the apt list 2>
and received:
duetcontolserver 1.2.4.0
duet runtime 1.2.4.0
duetsd 1.0.5
duet softwareframework 1.2.4.0
duet tools 1.2.4.0
duet webcontrol 2.0.7-1
duet webserver 1.2.3.1

Hope we are getting closer.

The Duet Web Control 2 still says the DCS is still unavailable. Running on new Firefox download.

Danal

@Jim46 said in Duet3D System won't turn on now:

apt list 2>/dev/null | grep duet | awk -F'[/ ]' '{print $1" "$3 }'

This is what I get:

duetcontrolserver 1.2.5.0
duetruntime 1.2.5.0
duetsd 1.0.5
duetsoftwareframework 1.2.5.0
duettools 1.2.5.0
duetwebcontrol 2.0.7-1
duetwebserver 1.2.3.1

Danal

Please do these exact commands. You can copy paste. The top group will take only seconds. The re-install takes one or two minutes.

wget -q https://pkg.duet3d.com/duet3d.gpg
wget -q https://pkg.duet3d.com/duet3d-unstable.list
sudo mv duet3d.gpg /etc/apt/trusted.gpg.d/
sudo mv duet3d-unstable.list /etc/apt/sources.list.d/duet3d-unstable.list
sudo chown root:root /etc/apt/trusted.gpg.d/duet3d.gpg
sudo chown root:root /etc/apt/sources.list.d/duet3d-unstable.list

sudo apt-get install --reinstall duetsoftwareframework

Then re-run

apt list 2>/dev/null | grep duet | awk -F'[/ ]' '{print $1" "$3 }'

Because of those first commands, it should show the same releases 1.2.5.0, etc, as shown above.
Also, please verify IP address as shown further above.

Jim46

thank you all for your kind assistance trying to get this system working. Using PuTTY on my desktop PC I ran the commands from Danal. It didn't seem to get his results. Hmmm? What's up?

A Former User

you need an sudo apt updatein there before the upgrade/reinstall.

Danal

Ahh... good catch. It will actually be apt-get so, from this point:

sudo apt-get update
sudo apt-get install --reinstall duetsoftwareframework

apt list 2>/dev/null | grep duet | awk -F'[/ ]' '{print $1" "$3 }'

A Former User

@Danal said in Duet3D System won't turn on now:

. It will actually be apt-get so,

apt-get is the old syntax, but still works. might as well get with the times

Jim46

Wonderful guys!
I now have:
duetcontrolserver 1.2.5.0
duetruntime 1.2.5.0
duetsd 1.0.5
duetsoftwareframework 1.2.5.0
duettools 1.2.5.0
duetwebcontrol 2.0.7-1
duetwebserver 1.2.3.1

BTW, how do you capture part of he PuTTy screen as Danal shows in his "This is what I get: " screen shot above?
Thanks again,
Jim

A Former User

@Jim46 said in Duet3D System won't turn on now:

how do you capture part of he PuTTy screen

just drag and select with the mouse; it copies to the clipboard automatiacally.

then paste and use the code formatting button (in the forum's editor when replying)

Jim46

Yep, I was able to highlight an area I wanted to copy, the following steps didn't work.
What does the S with line mean? Then how does the </> work? I get newline error msgs.
Then what does the chain link symbol mean? I think I need a beer!

Danal

S with line = ~~strike through text~~ Highlight the text (with mouse) and click it.

</> really just types three backticks for you, on two different lines, and places the cursor between those two lines so you can paste. You can type the three backticks yourself if you wish.

Danal

OK, we've gotten past the flash once a second, and we've got you on current releases.

Are you able to connect to DWC?

If not, can you please verify IP address, as shown way above?

Jim46

Thanks for the comments and advice.
Presently, RPi4 is connected to the SunFounder 10.1 touch screen. The Pi is connected to the Duet3d. 12v Power comes to the SF screen. It connects to the Pi. The Pi is ribbon cable connected to the Duet3d. There is no SD card in the Duet3d. The Pi has its card installed.
The Duet has UBS power 5v coming in from a UBS plug on a power-strip. I've run it with no UBS power going to the Duet3d or having UBS power going into the Duet3d.
I've verified the IP address on my router. It shows RPI4 and the IP number I'm using.
I'm using a new Firefox download.
I load in the IP address in the search bar and the Duet Web Control 2 comes up and quickly says Failed to Connect 192.168.1.xxx, DCS unavailable.

I've also done this w/o the SF screen being attached. Same result. I've also opened up the browser using Pi on the SF screen and input the IP. The Duet Web Control comes up and gives the same result.

Above dc42 mentioned differing version of RRF and DCS being an issue. With recent results on PuTTy is that still an issue? I certainly don't understand why progress is hampered.
Any miracles available?

Jim46

I seems to have UBS (Union Bank System) on the brain rather than the USB.... duh!

A Former User

@Jim46 said in Duet3D System won't turn on now:

DCS unavailable.

what does service duetcontrolserver statussay from the ssh?

Danal

@Jim46 said in Duet3D System won't turn on now:

With recent results on PuTTy is that still an issue?

You are on correct releases. No issues there.

Just a tiny modification to what bearer asked; please show us two commands:

sudo service duetcontrolserver restart
sudo service duetcontrolserver status
● duetcontrolserver.service - Duet Control Server
   Loaded: loaded (/lib/systemd/system/duetcontrolserver.service; enabled; vendor preset: enabled)
   Active: active (running) since Sun 2020-03-29 18:07:24 CDT; 6s ago
 Main PID: 17210 (DuetControlServ)
    Tasks: 19 (limit: 4915)
   Memory: 17.9M
   CGroup: /system.slice/duetcontrolserver.service
           └─17210 /opt/dsf/bin/DuetControlServer

Mar 29 18:07:24 duet3 systemd[1]: Started Duet Control Server.
Mar 29 18:07:25 duet3 DuetControlServer[17210]: Duet Control Server v1.2.5.0
Mar 29 18:07:25 duet3 DuetControlServer[17210]: Written by Christian Hammacher for Duet3D
Mar 29 18:07:25 duet3 DuetControlServer[17210]: Licensed under the terms of the GNU Public License Version 3
Mar 29 18:07:25 duet3 DuetControlServer[17210]: [info] Settings loaded
Mar 29 18:07:25 duet3 DuetControlServer[17210]: [info] Environment initialized
Mar 29 18:07:25 duet3 DuetControlServer[17210]: [info] Connection to Duet established
Mar 29 18:07:25 duet3 DuetControlServer[17210]: [info] IPC socket created at /var/run/dsf/dcs.sock