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Duet3D System won't turn on now

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  • undefined
    Jim46
    last edited by 29 Mar 2020, 18:37

    Yep, I was able to highlight an area I wanted to copy, the following steps didn't work.
    What does the S with line mean? Then how does the </> work? I get newline error msgs.
    Then what does the chain link symbol mean? I think I need a beer!

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    • undefined
      Danal
      last edited by 29 Mar 2020, 18:51

      S with line = strike through text Highlight the text (with mouse) and click it.

      </> really just types three backticks for you, on two different lines, and places the cursor between those two lines so you can paste. You can type the three backticks yourself if you wish.

      Delta / Kossel printer fanatic

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      • undefined
        Danal
        last edited by 29 Mar 2020, 18:52

        OK, we've gotten past the flash once a second, and we've got you on current releases.

        Are you able to connect to DWC?

        If not, can you please verify IP address, as shown way above?

        Delta / Kossel printer fanatic

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        • undefined
          Jim46
          last edited by 29 Mar 2020, 21:20

          Thanks for the comments and advice.
          Presently, RPi4 is connected to the SunFounder 10.1 touch screen. The Pi is connected to the Duet3d. 12v Power comes to the SF screen. It connects to the Pi. The Pi is ribbon cable connected to the Duet3d. There is no SD card in the Duet3d. The Pi has its card installed.
          The Duet has UBS power 5v coming in from a UBS plug on a power-strip. I've run it with no UBS power going to the Duet3d or having UBS power going into the Duet3d.
          I've verified the IP address on my router. It shows RPI4 and the IP number I'm using.
          I'm using a new Firefox download.
          I load in the IP address in the search bar and the Duet Web Control 2 comes up and quickly says Failed to Connect 192.168.1.xxx, DCS unavailable.

          I've also done this w/o the SF screen being attached. Same result. I've also opened up the browser using Pi on the SF screen and input the IP. The Duet Web Control comes up and gives the same result.

          Above dc42 mentioned differing version of RRF and DCS being an issue. With recent results on PuTTy is that still an issue? I certainly don't understand why progress is hampered.
          Any miracles available?

          ? undefined 2 Replies Last reply 29 Mar 2020, 22:56 Reply Quote 0
          • undefined
            Jim46
            last edited by 29 Mar 2020, 21:27

            I seems to have UBS (Union Bank System) on the brain rather than the USB.... duh!

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            • ?
              A Former User @Jim46
              last edited by 29 Mar 2020, 22:56

              @Jim46 said in Duet3D System won't turn on now:

              DCS unavailable.

              what does service duetcontrolserver statussay from the ssh?

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              • undefined
                Danal @Jim46
                last edited by Danal 29 Mar 2020, 23:03

                @Jim46 said in Duet3D System won't turn on now:

                With recent results on PuTTy is that still an issue?

                You are on correct releases. No issues there.

                Just a tiny modification to what bearer asked; please show us two commands:

                sudo service duetcontrolserver restart
                sudo service duetcontrolserver status
                ● duetcontrolserver.service - Duet Control Server
                Loaded: loaded (/lib/systemd/system/duetcontrolserver.service; enabled; vendor preset: enabled)
                Active: active (running) since Sun 2020-03-29 18:07:24 CDT; 6s ago
                Main PID: 17210 (DuetControlServ)
                Tasks: 19 (limit: 4915)
                Memory: 17.9M
                CGroup: /system.slice/duetcontrolserver.service
                └─17210 /opt/dsf/bin/DuetControlServer
                Mar 29 18:07:24 duet3 systemd[1]: Started Duet Control Server.
                Mar 29 18:07:25 duet3 DuetControlServer[17210]: Duet Control Server v1.2.5.0
                Mar 29 18:07:25 duet3 DuetControlServer[17210]: Written by Christian Hammacher for Duet3D
                Mar 29 18:07:25 duet3 DuetControlServer[17210]: Licensed under the terms of the GNU Public License Version 3
                Mar 29 18:07:25 duet3 DuetControlServer[17210]: [info] Settings loaded
                Mar 29 18:07:25 duet3 DuetControlServer[17210]: [info] Environment initialized
                Mar 29 18:07:25 duet3 DuetControlServer[17210]: [info] Connection to Duet established
                Mar 29 18:07:25 duet3 DuetControlServer[17210]: [info] IPC socket created at /var/run/dsf/dcs.sock

                Delta / Kossel printer fanatic

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                • undefined
                  Jim46
                  last edited by 30 Mar 2020, 17:29

                  IMG_5077.JPG
                  Hi All ,
                  Here is what I get processing the two commands requested.
                  I'm still not getting the method you sue to capture the screen. So, here's another pic. I hope you can read it. On a side note, you all are world class with this program. I'd like to catch up a little. Where would you suggest I go to learn this rather quickly?
                  Cheers,
                  Jim

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                  • ?
                    A Former User
                    last edited by 30 Mar 2020, 18:40

                    Doesn't really say why its not starting. But the only thing that should keep it from starting is not finding the Duet3. Maybe its time for a picture of how its connected?

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                    • undefined
                      Jim46
                      last edited by 30 Mar 2020, 19:51

                      ![0_1585597426269_IMG_5078.JPG](Uploading 100%) ![0_1585597463081_IMG_5079.JPG](Uploading 100%)

                      Here are two shots of my setup. The Duet is powered by the USB from a power strip. The SunFounder is powered by its plug in the same power strip. The Pi4 is powered by a connection to the SF board.
                      The latest message from the Duet Web Control 2 is "Failed to connect to IP, Network error".
                      Also, this Duet messaging system is not showing the Preview. WError?
                      Jim

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                      • undefined
                        Jim46
                        last edited by 30 Mar 2020, 20:02

                        IMG_5078.JPG IMG_5079.JPG
                        Okay here are the shots. I hope they help.
                        J

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                        • undefined
                          Jim46
                          last edited by 30 Mar 2020, 20:09

                          By any chance is this indicative of a bad Duet board?

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                          • undefined
                            dc42 administrators
                            last edited by 30 Mar 2020, 21:49

                            We need to know whether the Duet is running RRF. With the Duet connected via USB to a PC by a suitable cable (one that connects the data pins, not just power), does the USB port show up on the PC? If so, does it respond to sending M115?

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

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                            • undefined
                              Jim46
                              last edited by 30 Mar 2020, 23:29

                              IMG_5082.JPG
                              Hi DC. I'm not sure of he answer to your question. This is the cable connected from power strip to the Duet. Perhaps this pic will help?
                              Thanks,
                              j

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                              • ?
                                A Former User
                                last edited by A Former User 4 Jan 2020, 07:52 30 Mar 2020, 23:56

                                Plug it back in the Pi and check if you have a /dev/ttyACM0 device. Connect to it with your serial terminal of choice and send it M115 to see if the Duet board responds.

                                if the above didn't make sense, just copy and paste the commands below and share the results

                                lsusb
                                stty -F /dev/ttyACM0 57600 raw -echo && { 
                                cat /dev/ttyACM0 & PID=$! 
                                echo "M115" > /dev/ttyACM0
                                sleep 0.5s ; kill $PID ; wait $PID
                                }
                                
                                

                                (edit: for those who finds the thread later - the above assumes micro usb of Duet is connected to the Pi)

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                                • undefined
                                  Jim46
                                  last edited by 31 Mar 2020, 18:03

                                  So sorry Bearer. Don't know how to do the ACM0 M115 line.
                                  So I launched PuTTy and tried to execute the 7 lines of code in the black panel. Nothing was understood. I imagine I'm missing a basic understanding on how to start this. What should I do?

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                                  • ?
                                    A Former User
                                    last edited by A Former User 31 Mar 2020, 18:28

                                    Not sure what to tell you man, I specifically tried this with a raspberry pi and a duet board to make it as simple as copy and paste.

                                    https://streamable.com/2wq9j

                                    video didn't capture right clicking the selected text and choosing copy, nor right clicking once back in the ssh terminal to paste the text, but it works with the default setup (putty behaves in the same way, but the chrome ssh client was just easier to record as it was all in a single window)

                                    @Jim46 said in Duet3D System won't turn on now:

                                    Nothing was understood.

                                    that also tells me nothing about what went wrong.

                                    edit; copy/pasted the ssh session for those who can't view the video (with a slight change to commands)

                                    pi@raspberrypi:~ $ lsusb
                                    Bus 001 Device 005: ID 1d50:60ed OpenMoko, Inc.
                                    Bus 001 Device 004: ID 0424:7800 Standard Microsystems Corp.
                                    Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
                                    Bus 001 Device 002: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
                                    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
                                    pi@raspberrypi:~ $ stty -F /dev/ttyACM0 57600 raw -echo && {
                                    > cat /dev/ttyACM0 & PID=$!
                                    > echo "M115" > /dev/ttyACM0 &&
                                    > sleep 0.5s && kill $PID ; wait $PID
                                    > }
                                    [2] 829
                                    FIRMWARE_NAME: RepRapFirmware for Duet 2 Maestro FIRMWARE_VERSION: 2.05.1 ELECTRONICS: Duet Maestro 1.0 FIRMWARE_DATE: 2020-02-09b1
                                    [2]+  Terminated              cat /dev/ttyACM0
                                    pi@raspberrypi:~ $
                                    
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                                    • ?
                                      A Former User
                                      last edited by 31 Mar 2020, 19:47

                                      Maybe you can try the documentation for the Duet 2; steps 1 though 5 should be the same for the Duet 3.
                                      https://duet3d.dozuki.com/Guide/1.)+Getting+Connected+to+your+Duet/7

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                                      • undefined
                                        Jim46
                                        last edited by 31 Mar 2020, 20:10

                                        Hello,
                                        I rebooted my PC and the Pi/Duet. The commands were now accepted. Here is what came back.
                                        IMG_5087.JPG

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                                        • ?
                                          A Former User
                                          last edited by 31 Mar 2020, 20:17

                                          And that is with the Duet connected to the Pi with a USB cable?

                                          Then you might need to try another cable, the Pi is not seeing the Duet.

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