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    Duet maestro not connecting to DWC or being recognised by PC

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    • droftartsundefined
      droftarts administrators @NEVER LUCKY
      last edited by

      @NEVER-LUCKY processor, SD card and probably network run off 3.3V, so nothing will work without it!

      Ian

      Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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      • NEVER LUCKYundefined
        NEVER LUCKY
        last edited by

        alright, ill supply 3,3v from an MCU on the output pin of the ic, is that a good idea?

        A Former User? 1 Reply Last reply Reply Quote 0
        • A Former User?
          A Former User @NEVER LUCKY
          last edited by A Former User

          @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

          alright, ill supply 3,3v from an MCU on the output pin of the ic, is that a good idea?

          from an MCU? you can use the 3.3v from say an arduino or ftdi usb cable and connect it to a 3.3v pin on the meaestro to test - but you need to get the voltage from a power rail, not a MCU as such; and feed it to the power rail on the duet after removing or otherwise disconnecting the faulty regulator.

          (and of course connect the grounds together othwerise no current will flow)

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          • NEVER LUCKYundefined
            NEVER LUCKY
            last edited by NEVER LUCKY

            so is it safe to connect the 3,3 and gnd form an ftdi to the gnd and 3,3 pins on the duet regulator ?

            oh you said after removing the regulator

            sry

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            • NEVER LUCKYundefined
              NEVER LUCKY
              last edited by

              so what im thinking of doing is: i cut the IC pins all of them, and then solder the 3,3 and gnd from the ftdi on the board. is that fine ?

              A Former User? 1 Reply Last reply Reply Quote 0
              • A Former User?
                A Former User
                last edited by

                The safe method is to use a current limited power supply; but yeah, I'd use an ftdi in a pinch - after - snipping off the 3.3v leg of the regulator (a flush side cutter, flush side down to the pcb so any forces isn't acting to pull up on one pad, but spread the load across all the others - but its not without risk

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                • A Former User?
                  A Former User @NEVER LUCKY
                  last edited by A Former User

                  @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

                  so what im thinking of doing is: i cut the IC pins all of them, and then solder the 3,3 and gnd from the ftdi on the board. is that fine ?

                  I'd start by just the 3.3v pin, if the it no longer gets hot the others can be left to reduce risk of damage to the board.

                  and yes, it'd be fine under the assumption there is no other damage to the cpu, wifi or sd card among other things.

                  Edit: Although you can simply use wires to connect to any pin labled ground and 3.3v on the wiring diagram to see if it works.

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                  • A Former User?
                    A Former User
                    last edited by

                    Also if you have a meter, use it to measure the resistance between ground and 3.3v after taking the defective 3.3v regulator out of the equation. If there is still a short, then you'll need some serious repairs.

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                    • NEVER LUCKYundefined
                      NEVER LUCKY
                      last edited by

                      wow, 3,3 and gnd seem to be connected, i did a continuity test

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                      • NEVER LUCKYundefined
                        NEVER LUCKY
                        last edited by

                        3,3 supply doesnt work... instead it just gets shorted.

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                        • dc42undefined
                          dc42 administrators
                          last edited by dc42

                          I'm sorry to hear of your misfortune. I think you have a short between one of the heater wires and the hot end metalwork, possibly inside the heater cartridge. Sadly this has caused VIN to be connected to +3.3V when your +3.3V wire touched the metalwork, which has caused components powered from +3.3V to fail.

                          Shorts between heater wires and the hot end metalwork are not uncommon, that's why we protect the thermistor connections against shorts to VIN.

                          If you are unlucky, multiple components will have failed and the board will be beyond repair. If you are lucky, only one or two components will have failed. The most likely to have failed are the SD card and the W5500 Ethernet chip. So remove the SD card, then apply USB power and see if the green 3.3V LED lights up. If it doesn't, check whether the W5500 or main processor or any other chips are getting hot.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • NEVER LUCKYundefined
                            NEVER LUCKY
                            last edited by

                            i removed the sd card and the green led doesnt light up.
                            no other component gets hot.
                            the 3,3v regulator U2, i have cut the 3,3v pin to solder an external power source but when i measured between gnd and the pin, it was shorted and my external source got super hot, so i removed that.

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                            • NEVER LUCKYundefined
                              NEVER LUCKY
                              last edited by

                              as soon as the vcc crimp of the sensor hit the hotend, the printer disconected.
                              the crimp didnt stay on the hotend, it just made contact for less a second and fell away from it.

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                              • NEVER LUCKYundefined
                                NEVER LUCKY
                                last edited by

                                is there anything else i can try?

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                                • A Former User?
                                  A Former User
                                  last edited by A Former User

                                  you pulled the sd card and no 3.3v light
                                  you isolated the 3.3v regulator and supplied exeternal 3.3v and no 3.3v light

                                  that means you have a short in one of the other chips that need 3.3v; next step is to identify which ones get hot when you feed it 3.3v and remove one by one and when no more chips are getting hot and you get a 3.3v light start putting in new chips which requires smd rework tools to both remove and install.

                                  which as i laid out before probably means you had a short to +12/24v and that causes more damage (than a short to ground; and you really want to find and isolate that short before repairing or replacing the Duet)

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                                  • NEVER LUCKYundefined
                                    NEVER LUCKY
                                    last edited by

                                    no other component gets hot... it was only the regulator, if the others dont get hot then how am i supposed to know which one i must remove?
                                    I have no experience troubleshooting or fixing these boards nor do i have any smd rework tools.
                                    can i send them to duet for repair?
                                    because im not comfortable with removing and adding components, im afraid i might cause more damage than there is.

                                    A Former User? 1 Reply Last reply Reply Quote 0
                                    • A Former User?
                                      A Former User @NEVER LUCKY
                                      last edited by

                                      @NEVER-LUCKY said in Duet maestro not connecting to DWC or being recognised by PC:

                                      no other component gets hot... i

                                      and you don't get a green 3.3v light if you apply externa 3.3v? its possible, but unlikely the led itself is damaged.

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                                      • NEVER LUCKYundefined
                                        NEVER LUCKY
                                        last edited by

                                        there is a short between 3,3 and gnd, the green led doesnt light up, when i apply voltage from usb and no other component gets hot.

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                                        • A Former User?
                                          A Former User
                                          last edited by

                                          If you have a short between 3.3v and ground, it would, unless using a current limtied supply, get warm when external power is applied.

                                          And as i pointed out yesterday if you still have a short between 3.3v and ground after taking the 3.3v regulator out of the equation then at least some of the other parts will need replacing. The only reason to see which one gets warm would be to get an idea of the parts needed.

                                          I'd take a look if anyone in this thread is near your location, or otherwise find someone with the skills and tools to assist you. there isn't much we can do online at this point.
                                          https://forum.duet3d.com/topic/13875/community-repairs/

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                                          • NEVER LUCKYundefined
                                            NEVER LUCKY
                                            last edited by

                                            I will consider sending it to someone for repairs.

                                            does duet themselves not repair boards? dont they have a repair service?

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