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    DUET 3 - connectivity issues

    Scheduled Pinned Locked Moved
    Tuning and tweaking
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    • JoergS5undefined
      JoergS5 @CJ.BRAVO
      last edited by JoergS5

      @CJ-BRAVO If you're able to (PanelDue) you could make a M122 and check whether voltage is ok or if you see other errors. Maybe there are also LED indicators on the board which signal an error (but I don't know them).

      1 Reply Last reply Reply Quote 0
      • CJ.BRAVOundefined
        CJ.BRAVO
        last edited by

        M122 works

        === Diagnostics ===
        RepRapFirmware for Duet 3 MB6HC version 3.01-RC12 running on Duet 3 MB6HC v0.6 or 1.0
        Board ID: 08DJM-956L2-G43S4-6J9DA-3SD6R-1V5AF
        Used output buffers: 1 of 40 (13 max)
        === RTOS ===
        Static ram: 154588
        Dynamic ram: 161144 of which 20 recycled
        Exception stack ram used: 308
        Never used ram: 77156
        Tasks: ETHERNET(blocked,472) NETWORK(ready,276) HEAT(blocked,1412) CanReceiv(suspended,3824) CanSender(suspended,1484) CanClock(blocked,1432) TMC(blocked,208) MAIN(running,4676) IDLE(ready,80)<Owned mutexes:
        === Platform ===
        Last reset 00:05:42 ago, cause: reset button
        Last software reset time unknown, reason: Terminate called, spinning module GCodes, available RAM 77064 bytes (slot 3)
        Software reset code 0x4183 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x04432000 BFAR 0x00000000 SP 0x20417478 Task MAIN
        Stack: 0000002b 0046afa7 00000000 2044d198 204177e0 0046b30f 00000000 0046ac95 204174c8 00450373 20417518
        Error status: 0
        MCU temperature: min 37.6, current 38.7, max 38.8
        Supply v[Warning: Maximal number of bytes per line exceeded! Check the EOL (end-of-line) settings or increase the limit in the advanced terminal settings.]

        Voltage is 30.

        I see this warning:

        Warning: Maximal number of bytes per line exceeded! Check the EOL (end-of-line) settings or increase the limit in the advanced terminal settings

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        • CJ.BRAVOundefined
          CJ.BRAVO
          last edited by

          ok sorry my bad. heres the full M122:

          m122
          === Diagnostics ===
          RepRapFirmware for Duet 3 MB6HC version 3.01-RC12 running on Duet 3 MB6HC v0.6 or 1.0
          Board ID: 08DJM-956L2-G43S4-6J9DA-3SD6R-1V5AF
          Used output buffers: 1 of 40 (13 max)
          === RTOS ===
          Static ram: 154588
          Dynamic ram: 161224 of which 20 recycled
          Exception stack ram used: 308
          Never used ram: 77076
          Tasks: ETHERNET(blocked,444) NETWORK(ready,276) HEAT(suspended,1412) CanReceiv(suspended,3428) CanSe
          nder(suspended,1484) CanClock(blocked,1432) TMC(blocked,208) MAIN(running,4532) IDLE(ready,80)
          Owned mutexes:
          === Platform ===
          Last reset 00:12:36 ago, cause: reset button
          Last software reset time unknown, reason: Terminate called, spinning module GCodes, available RAM 77
          064 bytes (slot 3)
          Software reset code 0x4183 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x04432000 BFAR 0x00000000 SP 0x2041
          7478 Task MAIN
          Stack: 0000002b 0046afa7 00000000 2044d198 204177e0 0046b30f 00000000 0046ac95 204174c8 00450373 204
          17518
          Error status: 0
          MCU temperature: min 38.6, current 38.6, max 38.6
          Supply voltage: min 30.0, current 30.0, max 30.0, under voltage events: 0, over voltage events: 0, p
          ower good: yes
          12V rail voltage: min 12.1, current 12.1, max 12.1, under voltage events: 0
          Driver 0: standstill, reads 59616, writes 0 timeouts 0, SG min/max not available
          Driver 1: standstill, reads 59615, writes 0 timeouts 0, SG min/max not available
          Driver 2: standstill, reads 59616, writes 0 timeouts 0, SG min/max not available
          Driver 3: standstill, reads 59616, writes 0 timeouts 0, SG min/max not available
          Driver 4: standstill, reads 59616, writes 0 timeouts 0, SG min/max not available
          Driver 5: standstill, reads 59616, writes 0 timeouts 0, SG min/max not available
          Date/time: 2020-06-09 13:29:47
          Slowest loop: 0.87ms; fastest: 0.14ms
          === Storage ===
          Free file entries: 10
          SD card 0 detected, interface speed: 37.5MBytes/sec
          SD card longest read time 0.0ms, write time 0.0ms, max retries 0
          === Move ===
          Hiccups: 0(0), FreeDm: 375, MinFreeDm: 375, MaxWait: 0ms
          Bed compensation in use: none, comp offset 0.000
          === MainDDARing ===
          Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
          === AuxDDARing ===
          Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0 CDDA state: -1
          === Heat ===
          Bed heaters = -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1 -1, chamberHeaters = -1 -1 -1 -1
          === GCodes ===
          Segments left: 0
          Movement lock held by null
          HTTP is idle in state(s) 0
          Telnet is idle in state(s) 0
          File is idle in state(s) 0
          USB is ready with "m122" in state(s) 0
          Aux is idle in state(s) 0
          Trigger is idle in state(s) 0
          Queue is idle in state(s) 0
          LCD is idle in state(s) 0
          SBC is idle in state(s) 0
          Daemon* is idle in state(s) 0 0, running macro
          Aux2 is idle in state(s) 0
          Autopause is idle in state(s) 0
          Code queue is empty.
          === Network ===
          Slowest loop: 13.02ms; fastest: 0.03ms
          Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
          HTTP sessions: 1 of 8

          • Ethernet -
            State: active
            Error counts: 0 0 0 0 0
            Socket states: 2 2 2 2 2 0 0 0
            === CAN ===
            Messages sent 0, longest wait 0ms for type 0
            === Linux interface ===
            State: 0, failed transfers: 0
            Last transfer: 756039ms ago
            RX/TX seq numbers: 0/1
            SPI underruns 0, overruns 0
            Number of disconnects: 0
            Buffer RX/TX: 0/0-0
            ok
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          • CJ.BRAVOundefined
            CJ.BRAVO
            last edited by

            I tried updating RRF to 3.1 (which the true latest...).

            Because I can't connect to the duet 3 IP, I copied the firmware to the SD card then used M997 S0 with the terminal.

            but I get an error that it can't be found..

            I tried copying it to the SYS and other folders... no success

            jay_s_ukundefined JoergS5undefined 2 Replies Last reply Reply Quote 0
            • jay_s_ukundefined
              jay_s_uk @CJ.BRAVO
              last edited by

              @CJ-BRAVO Have you tried a different SD card?

              Owns various duet boards and is the main wiki maintainer for the Teamgloomy LPC/STM32 port of RRF. Assume I'm running whatever the latest beta/stable build is

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              • JoergS5undefined
                JoergS5 @CJ.BRAVO
                last edited by JoergS5

                @CJ-BRAVO there was a bug with 30V, but it was fixed a few versions older than you use (https://forum.duet3d.com/topic/12157/duet-3-attempt-to-move-motors-when-vin-is-not-in-range-30v/7) I don't think it's the reason.
                I see no errors in your M122.

                How do you access Ethernet and USB (Windows, Linux, Mac?) and is it possible that the connection broke to to an (security?) update. If Duet 3 Ethernet is connected to your internet router, something like MAC address control could block the Duet. It would be visible in the router log file as access denied.

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                • CJ.BRAVOundefined
                  CJ.BRAVO
                  last edited by

                  ok I did M21 to restart the sd card.. i have connection and managed to update the firmware.

                  A Former User? 1 Reply Last reply Reply Quote 0
                  • A Former User?
                    A Former User @CJ.BRAVO
                    last edited by

                    @CJ-BRAVO if you didn't power off the board when removing and putting the sd card back you will always need M21 otherwise it sounds like gremlins in the system somewhere.

                    CJ.BRAVOundefined 1 Reply Last reply Reply Quote 0
                    • CJ.BRAVOundefined
                      CJ.BRAVO @A Former User
                      last edited by

                      @bearer

                      I think it is gremlins and I think they had a late supper.

                      I got it to work I think. changed the SD card.

                      could it be just the cards' fault? is there procedure of formatting the card?

                      A Former User? 1 Reply Last reply Reply Quote 0
                      • A Former User?
                        A Former User @CJ.BRAVO
                        last edited by

                        @CJ-BRAVO said in DUET 3 - connectivity issues:

                        is there procedure of formatting the card?

                        best option is using the sd formatter tool, and not using a quick format (takes a while, but will remap all bad sectors)

                        https://www.sdcard.org/downloads/formatter/

                        (gremlins should stick to being in films... sigh)

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                        • CJ.BRAVOundefined
                          CJ.BRAVO
                          last edited by

                          ok will give it a shot

                          thanks

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