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Endstops show N/A status, Mech endstop 1.2 work

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Duet Hardware and wiring
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  • undefined
    jrockland
    last edited by 23 Jun 2020, 18:02

    So I am trying to setup that board, and first thing I connect I can't get it to work.. gona be a long day..:

    Mech endstop 1.2 on Duet3hc board;
    -Endstops switch are responding (light on when press)
    -led on the board does NOT light on when activated
    -Endstops status on machine-specific page show N/A status..

    Gcode tried:
    M574 Y1 S1 P"!^io0.in"
    M574 Y1 S1 P"!io0.in"
    M574 Y1 S1 P"io0.in"

    None of those worked..

    1 Reply Last reply Reply Quote 0
    • undefined
      jrockland
      last edited by 23 Jun 2020, 20:56

      So this is the only way to get support, and we get no answer ?
      I am about to return that board and get another mks.

      undefined 1 Reply Last reply 23 Jun 2020, 21:18 Reply Quote 0
      • undefined
        Chriss @jrockland
        last edited by 23 Jun 2020, 21:18

        @jrockland
        Wow 3 hours and you start to complain.... In a forum full of volunteers, I guess you have a better SLA than I have.

        The status n/a indicates that the state is complete unknown. Did you checked the wireing? Did you followed https://duet3d.dozuki.com/Wiki/Connecting_endstop_switches ?
        Did you checked that the wire you connected to .in is behavin as you expect?

        Cheers, Chriss

        undefined 2 Replies Last reply 23 Jun 2020, 22:04 Reply Quote 0
        • undefined
          jrockland @Chriss
          last edited by 23 Jun 2020, 22:04

          @Chriss that is the problem, "full of volunteer".
          When you sell a product you have to offer professional support, not just rely on a forum.

          undefined 1 Reply Last reply 23 Jun 2020, 22:20 Reply Quote 0
          • undefined
            jrockland @Chriss
            last edited by 23 Jun 2020, 22:06

            @Chriss And yes I did follow the whole procedure, and the switches led work when prompted.

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            • undefined
              Chriss @jrockland
              last edited by 23 Jun 2020, 22:20

              @jrockland said in Endstops show N/A status, Mech endstop 1.2 work:

              @Chriss that is the problem, "full of volunteer".
              When you sell a product you have to offer professional support, not just rely on a forum.

              Cool for me. I guess that your "profession support" will jump in than. Good luck...

              undefined 1 Reply Last reply 23 Jun 2020, 22:21 Reply Quote 0
              • undefined
                jrockland @Chriss
                last edited by 23 Jun 2020, 22:21

                @Chriss na I contacted the company I bought it from and will return the board for a mks.

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                • undefined
                  Phaedrux Moderator
                  last edited by 23 Jun 2020, 22:44

                  Please keep in mind that the earth is vast and round. Time zones are a thing and humans need sleep. I'm sorry we were unable to meet your expectations. Good luck with the MKS. I'm curious, do they also provide support direct from the creator? Real question, I'm not familiar with them.

                  Z-Bot CoreXY Build | Thingiverse Profile

                  undefined 1 Reply Last reply 23 Jun 2020, 23:28 Reply Quote 1
                  • undefined
                    jrockland @Phaedrux
                    last edited by 23 Jun 2020, 23:28

                    @Phaedrux obviously not from the creator, but I have great 24/7 support from their staff. and an actual support line / email service..

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                    • undefined
                      jrockland
                      last edited by 24 Jun 2020, 00:56

                      OK so if you have issues with the system not responding to your Gcode or setting changes, and you are using a raspberry pi, MAKE SURE THEIR IS NO MICRO SD IN THE BOARD !!!
                      They don't say it anywhere, but the provided SD card is NOT to be used if you control it with a raspberry pi.

                      undefined 1 Reply Last reply 24 Jun 2020, 02:11 Reply Quote 0
                      • undefined
                        Phaedrux Moderator @jrockland
                        last edited by 24 Jun 2020, 02:11

                        @jrockland said in Endstops show N/A status, Mech endstop 1.2 work:

                        OK so if you have issues with the system not responding to your Gcode or setting changes, and you are using a raspberry pi, MAKE SURE THEIR IS NO MICRO SD IN THE BOARD !!!
                        They don't say it anywhere, but the provided SD card is NOT to be used if you control it with a raspberry pi.

                        Sorry you got caught out by that. I've added a note to the Duet 3 page at the top regarding that.

                        https://duet3d.dozuki.com/Wiki/Getting_Started_With_Duet_3?revisionid=HEAD

                        Z-Bot CoreXY Build | Thingiverse Profile

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