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Duet 2 WiFi not working

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  • undefined
    Jesterize @A Former User
    last edited by 26 Jun 2020, 00:59

    @bearer Yup

    1 Reply Last reply Reply Quote 0
    • undefined
      Jesterize
      last edited by 26 Jun 2020, 01:03

      Funny thing is that if I run a M587 command, I get this: M587: Failed to retrieve network list.

      Why would it have trouble retrieving a list?

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      • ?
        A Former User
        last edited by A Former User 26 Jun 2020, 01:19

        @Jesterize said in Duet 2 WiFi not working:

        Why would it have trouble retrieving a list?

        either the (wifi) firmware is corrupted, or something has failed.

        you might be able to get some answers by enabling wifi debug and issuing the firmware update again (will only work with serial console)

        M111 P14 S1 and M997 S1

        should look something like

        Debugging enabled for modules: WiFi(14)
        Debugging disabled for modules: Platform(0) Network(1) Webserver(2) GCodes(3) Move(4) Heat(5) DDA(6) Roland(7) Scanner(8) PrintMonitor(9) Storage(10) PortControl(11) DuetExpansion(12) FilamentSensors(13) Display(15) LinuxInterface(16)
        Trying to connect at 230400 baud:success
        Erasing 4096 bytes...
        Erasing 212992 bytes...
        Uploading file...
        5% complete
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        Upload successful
        WiFi: 
        WiFi:ets Jan8 2013,rst cause:2, boot mode:(3,6)
        WiFi: 
        WiFi: load 0x4010f000, len 1384, room 16 
        WiFi: tail 8
        WiFi: chksum 0x2d
        ok
        WiFi: csum 0x2d
        WiFi: v3fff168c
        WiFi: ~ld
        WiFi module started
        WiFi: mode : sta(84:f3:eb:42:b0:83)
        WiFi: add if0
        WiFi: wifi evt: 8
        WiFi: scandone
        WiFi: ../src/SocketServer.cpp(353): found network xxxxxxxxxxx
        WiFi: ../src/SocketServer.cpp(353): found network xxxxxxxxxxx
        WiFi: ../src/SocketServer.cpp(353): found network xxxxxxxxxxx
        WiFi: ../src/SocketServer.cpp(353): found network xxxxxxxxxxx
        WiFi: sleep enable,type: 2
        WiFi: wifi evt: 2
        WiFi: scandone
        WiFi: state: 0 -> 2 (b0)
        WiFi: state: 2 -> 3 (0)
        WiFi: state: 3 -> 5 (10)
        WiFi: add 0
        WiFi: aid 10
        WiFi: cnt 
        WiFi: 
        WiFi: connected with xxxxxxxxxxx, channel 13
        WiFi: dhcp client start...
        WiFi: wifi evt: 0
        WiFi: ip:10.10.0.196,mask:255.255.255.0,gw:10.10.0.3
        WiFi module is connected to access point xxxxxxxxxxx, IP address 10.10.0.196
        WiFi: wifi evt: 3
        WiFi: pm open,type:2 0
        

        edit:
        if WiFi:ets Jan8 2013,rst cause:2, boot mode:(3,6) is different then most likely wifi or processor has failed

        if WiFi: csum 0x2d and/or WiFi: v3fff168c is different, then most likely wrong firmware version (i.e. not v1.23) or corrupt binary

        if it hangs after WiFi: ~ld then i'd wager something is broke, probably the wifi module, but could also be the processor.

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        • undefined
          Jesterize
          last edited by 26 Jun 2020, 01:44

          Did that and this is what I got:

          M111 P14 S1
          Debugging enabled for modules: WiFi(14)
          Debugging disabled for modules: Platform(0) Network(1) Webserver(2) GCodes(3) Move(4) Heat(5) DDA(6) Roland(7) Scanner(8) PrintMonitor(9) Storage(10) PortControl(11) DuetExpansion(12) FilamentSensors(13) Display(15) LinuxInterface(16)
          M997 S1
          Trying to connect at 230400 baud: success
          Erasing 4096 bytes...
          Erasing 212992 bytes...
          Uploading file...
          5% complete
          10% complete
          15% complete
          20% complete
          25% complete
          30% complete
          35% complete
          40% complete
          45% complete
          50% complete
          55% complete
          60% complete
          65% complete
          70% complete
          75% complete
          80% complete
          85% complete
          90% complete
          95% complete
          Upload successful
          ok

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          • undefined
            Jesterize
            last edited by 26 Jun 2020, 01:46

            Missed the M552 S0. Got this:

            M552 S0
            WiFi:
            WiFi: ets Jan 8 2013,rst cause:2, boot mode:(3,7)
            WiFi:
            WiFi: load 0x4010f000, len 1384, room 16
            WiFi: tail 8
            WiFi: chksum 0x2d
            WiFi: csum 0x2d
            WiFi: v3fff168c
            WiFi: ~ld
            ok

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            • ?
              A Former User
              last edited by 26 Jun 2020, 01:47

              Nothing after ok?

              try M552 S-1 followed byM552 S0 it should give you the output from the ESP8266 bootloader at least

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              • undefined
                Jesterize
                last edited by 26 Jun 2020, 01:50

                It looks like it is hanging on the ~ld. 😞 something is broken

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                • ?
                  A Former User
                  last edited by 26 Jun 2020, 01:50

                  Ah, I might have done M552 S0 before M997 come to think of it.

                  Anyways, it shows the ESP is trying to boot into mode 3,7 instead of 3,6 - I don't recall the specifics around that issue but smarter people than me should have all the necessary information now at least.

                  undefined 1 Reply Last reply 26 Jun 2020, 02:20 Reply Quote 1
                  • undefined
                    Phaedrux Moderator @A Former User
                    last edited by 26 Jun 2020, 02:20

                    @bearer said in Duet 2 WiFi not working:

                    but smarter people than me

                    I don't see anybody like that around at the moment. Will have to wait for DC to have a say.

                    Only things I can think of to try in the meantime:

                    1. redownload the wifi server bin file, check that the downloaded size matches, rename it and try flashing again

                    2. Use these commands to try and clear the saved list of SSIDs and then try starting it again.

                    M552 S0 ; Disable network module
                    G4 S5 ; wait 5 seconds
                    M588 S"*" ; Clear all saved wifi networks

                    Z-Bot CoreXY Build | Thingiverse Profile

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                    • undefined
                      Jesterize
                      last edited by 26 Jun 2020, 02:31

                      After doing all that, I get this "Error: M588: Failed to reset the WiFi module to factory settings"

                      Thanks for trying guys! Hopefully, DC has some good news. Fingers crossed.

                      ? 1 Reply Last reply 26 Jun 2020, 17:11 Reply Quote 0
                      • ?
                        A Former User @Jesterize
                        last edited by 26 Jun 2020, 17:11

                        while we wait for dc42 to take a look

                        @Jesterize said in Duet 2 WiFi not working:

                        After doing all that, I get this "Error: M588: Failed to reset the WiFi module to factory settings"

                        yeah, that was kinda expected as it seems the wifi module isn't starting its firmware properly.

                        descember puts you just shy of the 6 months warranty doesn't it? if you've got some hot air soldering tools, or people with tools nearby its quite doable to replace the wifi module, or depending on your location https://forum.duet3d.com/topic/13875/community-repairs?_=1593191305483

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                        • undefined
                          Phaedrux Moderator
                          last edited by 26 Jun 2020, 22:16

                          Lets see what DC says before you take the torch to it. 😜

                          Z-Bot CoreXY Build | Thingiverse Profile

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                          • undefined
                            Jesterize
                            last edited by 26 Jun 2020, 22:48

                            Alright <sadly putting torch away>.

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                            • undefined
                              dc42 administrators
                              last edited by 27 Jun 2020, 07:51

                              I'm sorry, we see this type of problem reported occasionally, and we don't know the cause. The only solution we know of is to replace the WiFi module. Please ask your supplier to replace your Duet under warranty.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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