upgrading to 3.1.1. WiFi reset reason Unknown

Phaedrux

Please try reflashing the wifi module with the wifi server firmware.

Download this: https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/DuetWiFiServer-1.23.bin

Rename to DuetWiFiServer.bin and place in the /sys/ folder.

Then send M997 S1 in gcode console or via USB terminal.

Also ensure that your DWC files have been updated in the /www folder.

https://github.com/Duet3D/RepRapFirmware/releases/download/3.1.1/DuetWebControl-SD-3.1.1.zip

Download and manually extract to the /www/ folder on the SD card.

makskr

Hello
Thank you for your response.
I did all the advised steps but doesn't help.
The interface still disconnecting.
At the timing ping to the host still stable, no time outs.

Phaedrux

While we investigate this can you continue to provide M122 reports after the disconnections?

makskr

@Phaedrux

6/23/2020, 9:13:39 AM	Connection established
6/23/2020, 9:13:27 AM	Connection interrupted, attempting to reconnect...
HTTP request timed out
6/23/2020, 9:13:26 AM	Failed to get file list
HTTP request timed out
6/23/2020, 9:13:18 AM	Connection established
6/23/2020, 9:12:46 AM	Connection interrupted, attempting to reconnect...
HTTP request timed out
6/23/2020, 9:08:41 AM	M122
=== Diagnostics ===
RepRapFirmware for Duet 2 WiFi/Ethernet version 3.1.1 running on Duet WiFi 1.02 or later + DueX5
Board ID: 08DDM-9FAM2-LW4SD-6J9FD-3S06Q-9MXZW
Used output buffers: 3 of 24 (12 max)
=== RTOS ===
Static ram: 27980
Dynamic ram: 95072 of which 44 recycled
Exception stack ram used: 312
Never used ram: 7664
Tasks: NETWORK(ready,268) HEAT(blocked,1168) DUEX(suspended,160) MAIN(running,1720) IDLE(ready,80)
Owned mutexes: WiFi(NETWORK)
=== Platform ===
Last reset 09:40:30 ago, cause: software
Last software reset at 2020-06-22 23:28, reason: User, spinning module GCodes, available RAM 7724 bytes (slot 3)
Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task MAIN
Error status: 0
MCU temperature: min 19.3, current 21.8, max 22.7
Supply voltage: min 12.1, current 12.2, max 12.4, under voltage events: 0, over voltage events: 0, power good: yes
Driver 0: standstill, SG min/max not available
Driver 1: standstill, SG min/max not available
Driver 2: standstill, SG min/max not available
Driver 3: standstill, SG min/max not available
Driver 4: standstill, SG min/max not available
Driver 5: standstill, SG min/max not available
Driver 6: standstill, SG min/max not available
Driver 7: standstill, SG min/max not available
Driver 8: standstill, SG min/max not available
Driver 9: standstill, SG min/max not available
Date/time: 2020-06-23 09:08:35
Cache data hit count 4294967295
Slowest loop: 6.09ms; fastest: 0.13ms
I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
=== Storage ===
Free file entries: 10
SD card 0 detected, interface speed: 20.0MBytes/sec
SD card longest read time 2.0ms, write time 0.0ms, max retries 0
=== Move ===
Hiccups: 0(0), FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
Bed compensation in use: none, comp offset 0.000
=== MainDDARing ===
Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
=== AuxDDARing ===
Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0  CDDA state: -1
=== Heat ===
Bed heaters = 0 -1 -1 -1, chamberHeaters = 4 -1 -1 -1
Heater 1 is on, I-accum = 0.0
=== GCodes ===
Segments left: 0
Movement lock held by null
HTTP is idle in state(s) 0
Telnet is idle in state(s) 0
File is idle in state(s) 0
USB is idle in state(s) 0
Aux is idle in state(s) 0
Trigger is idle in state(s) 0
Queue is idle in state(s) 0
Daemon is idle in state(s) 0
Autopause is idle in state(s) 0
Code queue is empty.
=== Network ===
Slowest loop: 82.82ms; fastest: 0.00ms
Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
HTTP sessions: 1 of 8
- WiFi -
Network state is active
WiFi module is connected to access point 
Failed messages: pending 0, notready 0, noresp 0
WiFi firmware version 1.23
WiFi MAC address 2c:3a:e8:0b:34:de
WiFi Vcc 3.38, reset reason Unknown
WiFi flash size 4194304, free heap 22792
WiFi IP address 192.168.1.7
WiFi signal strength -46dBm, reconnections 0, sleep mode modem
Socket states: 0 0 0 0 0 0 0 0
=== Filament sensors ===
Extruder 0 sensor: no filament
=== DueX ===
Read count 1, 0.00 reads/min
6/23/2020, 9:08:34 AM	Connection established
6/23/2020, 9:08:22 AM	Connection interrupted, attempting to reconnect...
HTTP request timed out
6/23/2020, 9:08:13 AM	Connection established
6/23/2020, 9:07:45 AM	Connection interrupted, attempting to reconnect...
HTTP request timed out

Phaedrux

What browser are you using? Can you try clearing the cache and trying a different browser?

04mike40

I have had a similar issue, however when I try to ping the IP address the terminal is listing I get a timeout. I've checked the info on my router and it has assigned this same IP address to the duet so I have no idea why it is not locating it. I am on a mac and have tried the above recommendations, also to no avail. Any ideas on what else I could try to diagnose the problem further? Apologies if this is in fact a different issue or something obvious I have missed.

FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 3.1.1 ELECTRONICS: Duet WiFi 1.02 or later FIRMWARE_DATE: 2020-05-19b2

                                 USB is ready with "M122" in state(s) 0
                                                                       Aux is idle in state(s) 0
                Trigger is idle in state(s) 0
                                             Queue is idle in state(s) 0
                                                                        Daemon is idle in state(s) 0
                    Autopause is idle in state(s) 0
                                                   Code queue is empty.
                                                                       === Network ===
      Slowest loop: 1179.23ms; fastest: 0.00ms
                                              Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0), 0 sessions
                                            HTTP sessions: 0 of 8
                                                                 - WiFi -
                                                                         Network state is active
                WiFi module is connected to access point 
                                                         Failed messages: pending 0, notready 0, noresp 0
                         WiFi firmware version 1.23
                                                   WiFi MAC address f4:cf:a2:5b:0e:d9
     WiFi Vcc 3.38, reset reason Unknown
                                        WiFi flash size 4194304, free heap 25944
WiFi IP address 192.168.0.32
                            WiFi signal strength -66dBm, reconnections 0, sleep mode modem
          Socket states: 0 0 0 0 0 0 0 0
                                        ok

makskr

@Phaedrux Im using Chrome and Firefox - same disconnections. I'm trying to use MS Edge - less disconnections, very rarely.

dc42

I don't think the "wifi reset reason unknown" is anything to worry about, because I am getting the same message from the RRF 3.2 beta build, and the connection to the machine is working reliably. But I will investigate the reason for it.

@04mike40, your WiFi signal strength reported by M122 -66dBm, which is quite low.

dc42

I've found the reason for the "reset reason unknown" message, and it's nothing to worry about. Somehow one of the lines in the reset reason table got deleted. I will fix this in release 3.2 and also in 3.1.2.

makskr

This post is deleted!

makskr

@dc42 Hi. Ok, thank you for your help!