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    defective stepper driver?

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    • guildnerundefined
      guildner
      last edited by

      My Duet 2 Ethernet board appears to have a defective stepper driver, on driver 0 (x motor).

      When attempting to home the x-axis, the board reports that driver 0 is not connected to phase A or phase B.

      I double-checked my wiring to the motor, and everything is correct and has continuity. As an additional step, I connected my printer to another control board, and can successfully move the motor that was connected to driver 0 on the Duet 2 Ethernet board, further indicating that the problem is with the stepper driver chip.

      Is there anything else I can try? Or is the driver defective?

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Hi thanks for your patience and for providing all of the detail. I don't see anything in your config that would cause it and your troubleshooting indicates the driver has failed. Please contact filastruder to initiate a warranty replacement. Refer them to this thread.

        Z-Bot CoreXY Build | Thingiverse Profile

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        • A Former User?
          A Former User
          last edited by

          https://forum.duet3d.com/post/165873 might help narrow down the options?

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          • guildnerundefined
            guildner
            last edited by

            Good thoughts. I don't think those apply in this case, though. I swapped out the new (and possibly bad) duet2 with an older duet2 and used the same sd/configs on the old board which works just fine.

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            • A Former User?
              A Former User
              last edited by A Former User

              That leaves defective driver most likely. But providing the exact error, motor config/specs and the output of M122 might get you some other input.

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              • T3P3Tonyundefined
                T3P3Tony administrators
                last edited by

                @guildner yes does sound like its defective. can you provide the M122 report and a copy of your config.g please.

                www.duet3d.com

                guildnerundefined 1 Reply Last reply Reply Quote 0
                • guildnerundefined
                  guildner
                  last edited by

                  Busy day at work today, but I'll get the info posted tonight.

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                  • guildnerundefined
                    guildner
                    last edited by

                    @T3P3Tony When I'm able to get the M122 diagnostics, should I have the board on full 24V power, or would it be sufficient to just use 5V power via USB?

                    Phaedruxundefined 1 Reply Last reply Reply Quote 0
                    • guildnerundefined
                      guildner
                      last edited by

                      Here is my config:

                      ; Jubilee 2.0 Config File
                      ; drawing inspiration from the Railcore 300ZL config file
                      
                      ; Name and Identification
                      M550 P"Cubilee"                         ; Machine name and Netbios name
                      
                      ; Networking
                      M552 P192.168.1.2 S1                    ; Use Ethernet with a static IP
                      M554 192.168.1.3                        ; Gateway
                      M553 P255.255.255.0                     ; Netmask
                      M586 P2 S1                              ; Enable Telnet
                      
                      ; Debugging
                      M111 S0                                 ; Debug off
                      M929 P"eventlog.txt" S1                 ; Start logging to file eventlog.txt
                      
                      ; General Preferences
                      M555 P2                                 ; Set Marlin-style output
                      G21                                     ; Set dimensions to millimetres
                      G90                                     ; Send absolute coordinates...
                      M83                                     ; ...but relative extruder moves
                      
                      ; Joints
                      M584 X0 Y1 Z6:7:8 E3:4:5:9 U2   ; Map Z to drivers 6, 7, 8. Map extruders to 3 and 4. Create Toolchanger Lock axis.
                      
                      M569 P0 S0                  ; Drive 0 direction | X stepper
                      M569 P1 S0                  ; Drive 1 direction | Y Stepper
                      
                      M569 P6 S0                  ; Drive 6 direction | Front Left Z
                      M569 P7 S0                  ; Drive 7 direction | Front Right Z
                      M569 P8 S0                  ; Drive 8 direction | Back Z
                      
                      M569 P2 S0                  ; Drive 2 direction | Toolchanger Actuator
                      
                      M569 P3 S0                  ; Drive 3 direction | Extruder 0
                      M569 P4 S0                  ; Drive 4 direction | Extruder 1
                      
                      ;M569 P5 S0                  ; Drive 5 direction | Pen 0
                      
                      ; Joint Kinematics
                      M669 K1                                 ; CoreXY mode
                      
                      ; Kinematic bed ball locations.
                      ; Locations are extracted from CAD model assuming lower left build plate corner is (0, 0) on a 305x305mm plate.
                      ;M671 X300:5:152.5 Y354:354:24 S10 ; Front Left: (300, 354) | Front Right: (5, 354) | Back: (152.5, 24)
                      M671 X297:2.5:150 Y313.5:313.5:-16.5 S10 ; Front Left: (297.5, 313.5) | Front Right: (2.5, 313.5) | Back: (150, -16.5)
                      
                      
                      ; Axis and motor configuration
                      ;M350 X16 Y16 Z16 E16 U4 I1              ; Set 16x microstepping for xyz axes & extruder, 4x for toolchanger lock. Use interpolation.
                      M350 X8 Y8 Z16 E16 U4 I1              ; Set 8x microstepping for xy, 16x for z axes & extruder, 4x for toolchanger lock. Use interpolation.
                      M574 X1 Y1 Z1 S1                        ; Set homing switch configuration x low-end, y low-end, z low-end, all active-high (NC)
                      M574 U1 S1                              ; Set homing switch configuration for toolchange lock. Both switches should be wired NC and in series.
                      M906 X1950 Y1950 Z1750 E1250            ; Motor currents (mA)
                      M906 U670 I60                           ; LDO Toolchanger Elastic Lock Motor current and idle motor percentage.
                      ;M906 U900 I60                           ; StepperOnline Toolchanger Elastic Lock Motor current and idle motor percentage
                      M201 X1000 Y1000 Z20 E1300 U800        ; Accelerations (mm/s^2)
                      M203 X13000 Y13000 Z800 E8000 U9000    ; Maximum speeds (mm/min)
                      M566 X1000 Y1000 Z500 E3000 U50          ; Maximum jerk speeds mm/minute
                      ;M92 X200 Y200                           ; Steps/mm for X,Y
                      M92 X100 Y100
                      M92 U30.578                             ; LDO Toolchanger Elastic Lock Motor Steps/deg for U from (200 * 4 * 13.76)/360
                      ;M92 U11.515                            ; Stepper-Online Toolchanger Elastic Lock Motor Steps/deg for U from (200 * 4 * 5.18181)/360
                      M92 Z3200                               ; Steps/mm for Z for a 2mm pitch leadscrew, 0.9mm stepper. (16 * 400)/2
                      M92 E830                                ; Extruder - 0.9 deg/step
                      
                      ; Set axis software limits and min/max switch-triggering positions.
                      ; Adjusted such that (0,0) lies at the lower left corner of a 300x300mm square in the 305mmx305mm build plate.
                      M208 X-11.5:311.5 Y-44:341 Z-0.2:315
                      M208 U0:200                                 ; Set Elastic Lock (U axis) max rotation angle
                      
                      ; Thermistors
                      M305 P0 S"Bed" T10000 B3435 H0                ; BOM-specified Terminal Lug Thermistor values.
                      ;M305 P0 S"Bed" T10000 B3984 H0 L160          ; BOM-specified Terminal Lug Thermistor values.
                      ;M305 P0 S"Bed" T100000 B3950 R4700 H0 L0    ; Built-in Keenovo Bed Thermistor values.
                      M305 P1 X200                                ; Map Extruder 0 sensor to PT100 Channel 0
                      M305 P2 X201                                ; Map Extruder 1 sensor to PT100 Channel 1
                      
                      ;Heaters
                      M570 S30                                    ; Print will be terminated if a heater fault is not reset within 30 minutes.
                      M143 H0 S100                                ; Maximum H0 (Bed) heater temperature
                      ;M143 H1 S260                                ; Maximum H1 (Extruder) heater temperature
                      
                      ; Default heater model
                      M307 H0 A270.7 C90.4 D6.7 B0 S1.0           ; Default Bed Heater Parameters, before tuning / if config-override.g is missing
                      
                      ; Tool definitions
                      M563 P0 S"Extruder 0" D0 H1 F0          ; Define tool 0
                      G10 P0 X-4.5 Y44.02 Z-2.25              ; Set tool 0 offset from the bed
                      G10 P0 S190 R170                        ; Set tool 0 operating and standby temperatures(-273 = "off")
                      M572 D0 S0.1				; Set pressure advance on Extruder Drive 0
                      
                      M563 P1 S"Extruder 1" D1 H2 F2          ; Define tool 1
                      G10 P1 X-4.15 Y44.62 Z-2.45               ; Set tool 1 offset from the bed with tool-0 as a reference.
                      G10 P1 S190 R170                        ; Set tool 1 operating and standby temperatures(-273 = "off")
                      M572 D1 S0.1                            ; Set pressure advance on Extruder Drive 1
                      
                      ; Fans
                      M106 P0 S0                               ; Turn off fan 0
                      ;M106 P1 S0                               ; Turn off fan 1
                      
                      ;Mesh Bed Leveling Settings:
                      M557 X10:290 Y10:290 P6
                      
                      ; Z probing settings
                      M558 P4 C2 H5 A1 T10000  S0.02
                      ; P4 --> probe type: switch
                      ; C2 --> endstop number
                      ; H5 --> dive height
                      ; A1 --> max number of times to probe
                      ; T100000 --> travel speed between probe points
                      ; S0.02 --> tolerance when probing multiple times
                      
                      M98 P"config-user.g"                    ; Load custom user config
                      
                      M501                                    ; Load saved parameters from non-volatile memory
                      

                      And here is the output from M122, only using 5V from USB (I can get it again later tonight while on 24V if needed.):

                      M122
                      === Diagnostics ===
                      RepRapFirmware for Duet 2 WiFi/Ethernet version 2.03 running on Duet Ethernet 1.02 or later
                      Board ID: 08DLM-996RU-N85T0-6J9F2-3SN6L-1UVRR
                      Used output buffers: 3 of 24 (10 max)
                      === RTOS ===
                      Static ram: 25680
                      Dynamic ram: 93636 of which 48 recycled
                      Exception stack ram used: 208
                      Never used ram: 11500
                      Tasks: NETWORK(ready,644) HEAT(blocked,1180) MAIN(running,3844) IDLE(ready,160)
                      Owned mutexes:
                      === Platform ===
                      Last reset 00:00:50 ago, cause: power up
                      Last software reset time unknown, reason: User, spinning module GCodes, available RAM 10428 bytes (slot 3)
                      Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                      Error status: 0
                      Free file entries: 9
                      SD card 0 detected, interface speed: 20.0MBytes/sec
                      SD card longest block write time: 1.5ms, max retries 0
                      MCU temperature: min 33.5, current 37.6, max 37.9
                      Supply voltage: min 0.5, current 1.7, max 1.7, under voltage events: 0, over voltage events: 0, power good: no
                      Driver 0: ok, SG min/max not available
                      Driver 1: ok, SG min/max not available
                      Driver 2: ok, SG min/max not available
                      Driver 3: ok, SG min/max not available
                      Driver 4: ok, SG min/max not available
                      Date/time: 2020-07-30 10:08:11
                      Cache data hit count 99036185
                      Slowest loop: 101.12ms; fastest: 0.06ms
                      I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                      === Move ===
                      Hiccups: 0, FreeDm: 169, MinFreeDm: 169, MaxWait: 0ms
                      Bed compensation in use: none, comp offset 0.000
                      === DDARing ===
                      Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                      === Heat ===
                      Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                      === GCodes ===
                      Segments left: 0
                      Stack records: 2 allocated, 0 in use
                      Movement lock held by null
                      http is idle in state(s) 0
                      telnet is idle in state(s) 0
                      file is idle in state(s) 0
                      serial is idle in state(s) 0
                      aux is idle in state(s) 0
                      daemon is idle in state(s) 0
                      queue is idle in state(s) 0
                      autopause is idle in state(s) 0
                      Code queue is empty.
                      === Network ===
                      Slowest loop: 3.97ms; fastest: 0.02ms
                      Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                      HTTP sessions: 1 of 8
                      Interface state 5, link 100Mbps full duplex
                      
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                      • Phaedruxundefined
                        Phaedrux Moderator @guildner
                        last edited by Phaedrux

                        @guildner said in defective stepper driver?:

                        or would it be sufficient to just use 5V power via USB?

                        I don't think so as the drivers won't be powered when running only from 5v.

                        Supply voltage: min 0.5, current 1.7, max 1.7, under voltage events: 0, over voltage events: 0, power good: no
                        

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • guildnerundefined
                          guildner @Phaedrux
                          last edited by

                          @Phaedrux cool, I'll grab that later tonight, then. 👍

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                          • guildnerundefined
                            guildner
                            last edited by

                            @T3P3Tony @Phaedrux Here is the output from M122 while powered from 24V:

                            M122
                            === Diagnostics ===
                            RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05.1 running on Duet Ethernet 1.02 or later
                            Board ID: 08DLM-996RU-N85T0-6J9F2-3SN6L-1UVRR
                            Used output buffers: 3 of 24 (9 max)
                            === RTOS ===
                            Static ram: 25712
                            Dynamic ram: 93156 of which 48 recycled
                            Exception stack ram used: 272
                            Never used ram: 11884
                            Tasks: NETWORK(ready,628) HEAT(blocked,1176) MAIN(running,3760) IDLE(ready,160)
                            Owned mutexes:
                            === Platform ===
                            Last reset 00:06:24 ago, cause: power up
                            Last software reset time unknown, reason: User, spinning module GCodes, available RAM 10428 bytes (slot 3)
                            Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                            Error status: 0
                            Free file entries: 9
                            SD card 0 detected, interface speed: 20.0MBytes/sec
                            SD card longest block write time: 1.5ms, max retries 0
                            MCU temperature: min 34.7, current 43.4, max 43.6
                            Supply voltage: min 24.4, current 24.5, max 24.7, under voltage events: 0, over voltage events: 0, power good: yes
                            Driver 0: standstill, SG min/max not available
                            Driver 1: ok, SG min/max not available
                            Driver 2: standstill, SG min/max not available
                            Driver 3: standstill, SG min/max not available
                            Driver 4: standstill, SG min/max not available
                            Date/time: 2020-07-30 20:16:56
                            Cache data hit count 727883381
                            Slowest loop: 3.53ms; fastest: 0.07ms
                            I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                            === Move ===
                            Hiccups: 0, FreeDm: 160, MinFreeDm: 160, MaxWait: 0ms
                            Bed compensation in use: none, comp offset 0.000
                            === DDARing ===
                            Scheduled moves: 0, completed moves: 0, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                            === Heat ===
                            Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                            === GCodes ===
                            Segments left: 0
                            Stack records: 2 allocated, 0 in use
                            Movement lock held by null
                            http is idle in state(s) 0
                            telnet is idle in state(s) 0
                            file is idle in state(s) 0
                            serial is idle in state(s) 0
                            aux is idle in state(s) 0
                            daemon is idle in state(s) 0
                            queue is idle in state(s) 0
                            autopause is idle in state(s) 0
                            Code queue is empty.
                            === Network ===
                            Slowest loop: 4.65ms; fastest: 0.02ms
                            Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                            HTTP sessions: 1 of 8
                            Interface state 5, link 100Mbps full duplex
                            
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                            • guildnerundefined
                              guildner
                              last edited by

                              And, when attempting to home I get this:

                              G28 X
                              Warning: motor phase A may be disconnected reported by driver(s) 0
                              Warning: motor phase B may be disconnected reported by driver(s) 0
                              

                              And M122 shows this:

                              M122
                              === Diagnostics ===
                              RepRapFirmware for Duet 2 WiFi/Ethernet version 2.05.1 running on Duet Ethernet 1.02 or later
                              Board ID: 08DLM-996RU-N85T0-6J9F2-3SN6L-1UVRR
                              Used output buffers: 3 of 24 (10 max)
                              === RTOS ===
                              Static ram: 25712
                              Dynamic ram: 93156 of which 48 recycled
                              Exception stack ram used: 432
                              Never used ram: 11724
                              Tasks: NETWORK(ready,744) HEAT(blocked,1152) MAIN(running,3728) IDLE(ready,160)
                              Owned mutexes:
                              === Platform ===
                              Last reset 00:03:04 ago, cause: power up
                              Last software reset time unknown, reason: User, spinning module GCodes, available RAM 10428 bytes (slot 3)
                              Software reset code 0x0003 HFSR 0x00000000 CFSR 0x00000000 ICSR 0x0441f000 BFAR 0xe000ed38 SP 0xffffffff Task 0x4e49414d
                              Error status: 0
                              Free file entries: 9
                              SD card 0 detected, interface speed: 20.0MBytes/sec
                              SD card longest block write time: 1.6ms, max retries 0
                              MCU temperature: min 38.6, current 43.6, max 43.6
                              Supply voltage: min 24.4, current 24.5, max 24.6, under voltage events: 0, over voltage events: 0, power good: yes
                              Driver 0: standstill, SG min/max 0/0
                              Driver 1: ok, SG min/max 0/0
                              Driver 2: standstill, SG min/max not available
                              Driver 3: standstill, SG min/max not available
                              Driver 4: standstill, SG min/max not available
                              Date/time: 2020-07-30 20:36:52
                              Cache data hit count 350466746
                              Slowest loop: 7.60ms; fastest: 0.07ms
                              I2C nak errors 0, send timeouts 0, receive timeouts 0, finishTimeouts 0, resets 0
                              === Move ===
                              Hiccups: 0, FreeDm: 160, MinFreeDm: 158, MaxWait: 56855ms
                              Bed compensation in use: none, comp offset 0.000
                              === DDARing ===
                              Scheduled moves: 2, completed moves: 2, StepErrors: 0, LaErrors: 0, Underruns: 0, 0
                              === Heat ===
                              Bed heaters = 0 -1 -1 -1, chamberHeaters = -1 -1
                              === GCodes ===
                              Segments left: 0
                              Stack records: 2 allocated, 0 in use
                              Movement lock held by null
                              http is idle in state(s) 0
                              telnet is idle in state(s) 0
                              file is idle in state(s) 0
                              serial is idle in state(s) 0
                              aux is idle in state(s) 0
                              daemon is idle in state(s) 0
                              queue is idle in state(s) 0
                              autopause is idle in state(s) 0
                              Code queue is empty.
                              === Network ===
                              Slowest loop: 5.46ms; fastest: 0.02ms
                              Responder states: HTTP(0) HTTP(2) HTTP(0) HTTP(0) FTP(0) Telnet(0) Telnet(0)
                              HTTP sessions: 1 of 8
                              Interface state 5, link 100Mbps full duplex
                              
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                              • Phaedruxundefined
                                Phaedrux Moderator
                                last edited by

                                Can you post your homex.g?

                                Are you able to generate the same error by just sending

                                G92 X100
                                G91
                                G1 X10 F1000

                                Z-Bot CoreXY Build | Thingiverse Profile

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                                • guildnerundefined
                                  guildner
                                  last edited by

                                  Here is my homex.g file:

                                  ; Home X Axis
                                  
                                  G91                     ; Set relative mode
                                  G1 X-330 F6000 S1       ; Big negative move to search for endstop
                                  G1 X4 F600              ; Back off the endstop
                                  G1 X-10 F600 S1         ; Find endstop again slowly
                                  G90                     ; Set absolute mode
                                  

                                  Yes, that generates the error

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                                  • guildnerundefined
                                    guildner
                                    last edited by

                                    If it matters, the motor never moves at all when giving it any of these commands.

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                                    • guildnerundefined
                                      guildner @T3P3Tony
                                      last edited by

                                      @T3P3Tony This is a brand-new board, and I am looking to get authorization to get a replacement (ordered from Filastruder).

                                      Is there anything else you need from me?

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                                      • Phaedruxundefined
                                        Phaedrux Moderator
                                        last edited by

                                        Hi thanks for your patience and for providing all of the detail. I don't see anything in your config that would cause it and your troubleshooting indicates the driver has failed. Please contact filastruder to initiate a warranty replacement. Refer them to this thread.

                                        Z-Bot CoreXY Build | Thingiverse Profile

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                                        • guildnerundefined
                                          guildner
                                          last edited by

                                          Thanks for your help @Phaedrux @bearer @T3P3Tony! Greatly appreciated.

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