Firmware update failure..

Phaedrux

@Helensdad said in Firmware update failure..:

The settings tab works

What firmware version does it show on the PanelDue settings tab?

It looks like the workbee firmware is based on RRF 2.02.

Helensdad

@Phaedrux 1.24

Phaedrux

Have you ever updated the paneldue firmware? 1.24 is the latest released in April.

Helensdad

@Phaedrux Yes, I updated it this afternoon via USB...

Phaedrux

Ah I see, and no change obviously.

I know you're using the oozenest releases, but could you try updating the firmware to the official 2.05.1 release just to see if there's a change.

https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/Duet2Firmware-2.05.1.zip

Also, could you link to the oozenest info and releases? I did a quick googling but wasn't able to find anything.

Helensdad

Here is the link to Ooznest firmware, I will trt the Duet firmware tomorrow, I have a job running now. All works ok from web interface, it even reads the card. It is just the Paneldue I have to sort now....
https://learn.ooznest.co.uk/Wiki/WorkBee_Firmware_Releases

Phaedrux

Normally I would suggest to replace the 4-wire cable with a new one, but you've already tried the ribbon cable option with the same result.

Which version of PanelDue is it? Which PanelDue firmware did you use to flash it? Perhaps there was a mismatch.

Phaedrux

@Helensdad said in Firmware update failure..:

after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...

This part makes me think that the files might not be placed in the /sys folder or that there might be other files there or files not named correctly and so an older file is being used.

Can you provide a screenshot of the SD card directory structure?

Helensdad

@Phaedrux said in Firmware update failure..:

Normally I would suggest to replace the 4-wire cable with a new one, but you've already tried the ribbon cable option with the same result.

Which version of PanelDue is it? Which PanelDue firmware did you use to flash it? Perhaps there was a mismatch. It is a Paneldue 7i and I used 1.24 for 7i downloaded from your repository...

Helensdad

@Phaedrux said in Firmware update failure..:

@Helensdad said in Firmware update failure..:

after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...

This part makes me think that the files might not be placed in the /sys folder or that there might be other files there or files not named correctly and so an older file is being used.

Can you provide a screenshot of the SD card directory structure?

File structure.png

Phaedrux

Ok, so your screen shot of the /sys folder shows the bin file is actually a ._ file which is a metadata file used by MacOS and is normally hidden. So at some point there was a firmware bin file, but there isn't at the moment.

I took a look at the workbee docs and I would try downloading the 1.0.7 full install zip, extracting it, and then trying to upload the combined firmware bin file to the /sys folder in DWC. It should detect it and update the firmware.

https://ooznest.co.uk/wp-content/uploads/2019/11/WorkBee-Firmware-v1.0.7.2-Full.zip

Maybe it helps, maybe not, but at least we can confirm that 1.0.7 installed correctly.

Helensdad

@Phaedrux I have just connected the Paneldue to my Maestro board and get the same problem, when I look at the card contents, Paneldue says files on card 0, nothing works except foe settings....

Phaedrux

Alright, well that narrows it down to the PanelDue at least.

I would try updating the firmware on the PanelDue again. Redownload the correct file for the 7i and check the file size.

Hopefully it's just a case of a bad flash.

https://duet3d.dozuki.com/Wiki/PanelDue_Firmware_update

Helensdad

I have uprated the firmware again and tried on Duet 2 WiFi and Duet Maestro to no avail. I even used a brand new good quality USB lead. I bought it on May 24th last year so out of warranty. Do you know if it is repairable?

droftarts

@Helensdad have a close look at the 4-wire cable. It’s possible there’s a poor contact, or wire pulled out of a crimp. If you have a multimeter, check resistance of each wire, should be less than 0.1ohm.

Ian

Helensdad

Resistance all below 0.1 Ohm, I get the same problem with the 10 way ribbon cable as well...

dc42

Just to clarify: the PanelDue screen lights up and shows all the buttons etc. but remains stuck at "Connecting" - yes?

Helensdad

Yes, that is correct, tried on 2 Duet boards, updated firmware twice, checked resistance of each conductor on 4 way cable and tried 10 way ribbon cable..

dc42

The usual causes of failure to connect:

Using RRF 3.1 or later, and not having the correct M575 command in config.g.
Mismatched baud rates. Check that both ends are set to 57600, in M575 on the Duet and on the Setup page of PanelDue.
Faulty cable, either a bad crimp or Tx/Rx wires crossed. Check the that wire colours at the 2 ends of the 4-pin cable are reversed from one end to the other.

dc42

PS - it's occurred to me that I may not have tested connecting a PanelDue to a Maestro with recent firmware, because it's an unusual combination. So if you are using RRF 3.1.x then it could be a firmware issue.