Firmware update failure..

Helensdad · 4 Aug 2020, 20:14

@Phaedrux Yes, I updated it this afternoon via USB...

Phaedrux · 4 Aug 2020, 20:29

Ah I see, and no change obviously.

I know you're using the oozenest releases, but could you try updating the firmware to the official 2.05.1 release just to see if there's a change.

https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/Duet2Firmware-2.05.1.zip

Also, could you link to the oozenest info and releases? I did a quick googling but wasn't able to find anything.

Helensdad · 4 Aug 2020, 20:43

Here is the link to Ooznest firmware, I will trt the Duet firmware tomorrow, I have a job running now. All works ok from web interface, it even reads the card. It is just the Paneldue I have to sort now....
https://learn.ooznest.co.uk/Wiki/WorkBee_Firmware_Releases

Phaedrux · 4 Aug 2020, 20:46

Normally I would suggest to replace the 4-wire cable with a new one, but you've already tried the ribbon cable option with the same result.

Which version of PanelDue is it? Which PanelDue firmware did you use to flash it? Perhaps there was a mismatch.

Phaedrux · 4 Aug 2020, 20:50

@Helensdad said in Firmware update failure..:

after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...

This part makes me think that the files might not be placed in the /sys folder or that there might be other files there or files not named correctly and so an older file is being used.

Can you provide a screenshot of the SD card directory structure?

Helensdad · 4 Aug 2020, 22:10

@Phaedrux said in Firmware update failure..:

Normally I would suggest to replace the 4-wire cable with a new one, but you've already tried the ribbon cable option with the same result.

Which version of PanelDue is it? Which PanelDue firmware did you use to flash it? Perhaps there was a mismatch. It is a Paneldue 7i and I used 1.24 for 7i downloaded from your repository...

Helensdad · 4 Aug 2020, 22:17

@Phaedrux said in Firmware update failure..:

@Helensdad said in Firmware update failure..:

after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...

This part makes me think that the files might not be placed in the /sys folder or that there might be other files there or files not named correctly and so an older file is being used.

Can you provide a screenshot of the SD card directory structure?

Phaedrux · 4 Aug 2020, 23:17

Ok, so your screen shot of the /sys folder shows the bin file is actually a ._ file which is a metadata file used by MacOS and is normally hidden. So at some point there was a firmware bin file, but there isn't at the moment.

I took a look at the workbee docs and I would try downloading the 1.0.7 full install zip, extracting it, and then trying to upload the combined firmware bin file to the /sys folder in DWC. It should detect it and update the firmware.

https://ooznest.co.uk/wp-content/uploads/2019/11/WorkBee-Firmware-v1.0.7.2-Full.zip

Maybe it helps, maybe not, but at least we can confirm that 1.0.7 installed correctly.

Helensdad · 5 Aug 2020, 18:38

@Phaedrux I have just connected the Paneldue to my Maestro board and get the same problem, when I look at the card contents, Paneldue says files on card 0, nothing works except foe settings....

Phaedrux · 5 Aug 2020, 20:54

Alright, well that narrows it down to the PanelDue at least.

I would try updating the firmware on the PanelDue again. Redownload the correct file for the 7i and check the file size.

Hopefully it's just a case of a bad flash.

https://duet3d.dozuki.com/Wiki/PanelDue_Firmware_update

Helensdad · 6 Aug 2020, 10:03

I have uprated the firmware again and tried on Duet 2 WiFi and Duet Maestro to no avail. I even used a brand new good quality USB lead. I bought it on May 24th last year so out of warranty. Do you know if it is repairable?

droftarts · 6 Aug 2020, 10:13

@Helensdad have a close look at the 4-wire cable. It’s possible there’s a poor contact, or wire pulled out of a crimp. If you have a multimeter, check resistance of each wire, should be less than 0.1ohm.

Ian

Helensdad · 6 Aug 2020, 10:27

Resistance all below 0.1 Ohm, I get the same problem with the 10 way ribbon cable as well...

dc42 · 6 Aug 2020, 10:46

Just to clarify: the PanelDue screen lights up and shows all the buttons etc. but remains stuck at "Connecting" - yes?

Helensdad · 6 Aug 2020, 11:35

Yes, that is correct, tried on 2 Duet boards, updated firmware twice, checked resistance of each conductor on 4 way cable and tried 10 way ribbon cable..

dc42 · 6 Aug 2020, 13:27

The usual causes of failure to connect:

Using RRF 3.1 or later, and not having the correct M575 command in config.g.
Mismatched baud rates. Check that both ends are set to 57600, in M575 on the Duet and on the Setup page of PanelDue.
Faulty cable, either a bad crimp or Tx/Rx wires crossed. Check the that wire colours at the 2 ends of the 4-pin cable are reversed from one end to the other.

dc42 · 6 Aug 2020, 13:32

PS - it's occurred to me that I may not have tested connecting a PanelDue to a Maestro with recent firmware, because it's an unusual combination. So if you are using RRF 3.1.x then it could be a firmware issue.

Helensdad · 6 Aug 2020, 16:29

@dc42 Well, I feel a bit daft now, changed baud rate to 5700 and all is well! If my Duet has incorrect baud rate set could that be the cause of my Firmware problem?

dc42 · 8 Jun 2020, 17:36

@Helensdad said in Firmware update failure..:

If my Duet has incorrect baud rate set could that be the cause of my Firmware problem?

What firmware problem is that? I suggest you start a new thread about that unless you already have.

Helensdad · 8 Aug 2020, 06:35

@dc42 ok, apologies, I thought the two problems may have been interconnected as the paneldue went on the blink immidiately after the firmware update...interconnected