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    Firmware update failure..

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    • Helensdadundefined
      Helensdad @Phaedrux
      last edited by

      @Phaedrux Yes, I updated it this afternoon via USB...

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Ah I see, and no change obviously.

        I know you're using the oozenest releases, but could you try updating the firmware to the official 2.05.1 release just to see if there's a change.

        https://github.com/Duet3D/RepRapFirmware/releases/download/2.05.1/Duet2Firmware-2.05.1.zip

        Also, could you link to the oozenest info and releases? I did a quick googling but wasn't able to find anything.

        Z-Bot CoreXY Build | Thingiverse Profile

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        • Helensdadundefined
          Helensdad
          last edited by

          Here is the link to Ooznest firmware, I will trt the Duet firmware tomorrow, I have a job running now. All works ok from web interface, it even reads the card. It is just the Paneldue I have to sort now....
          https://learn.ooznest.co.uk/Wiki/WorkBee_Firmware_Releases

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          • Phaedruxundefined
            Phaedrux Moderator
            last edited by

            Normally I would suggest to replace the 4-wire cable with a new one, but you've already tried the ribbon cable option with the same result.

            Which version of PanelDue is it? Which PanelDue firmware did you use to flash it? Perhaps there was a mismatch.

            Z-Bot CoreXY Build | Thingiverse Profile

            Helensdadundefined 1 Reply Last reply Reply Quote 0
            • Phaedruxundefined
              Phaedrux Moderator @Helensdad
              last edited by

              @Helensdad said in Firmware update failure..:

              after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...

              This part makes me think that the files might not be placed in the /sys folder or that there might be other files there or files not named correctly and so an older file is being used.

              Can you provide a screenshot of the SD card directory structure?

              Z-Bot CoreXY Build | Thingiverse Profile

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              • Helensdadundefined
                Helensdad @Phaedrux
                last edited by

                @Phaedrux said in Firmware update failure..:

                Normally I would suggest to replace the 4-wire cable with a new one, but you've already tried the ribbon cable option with the same result.

                Which version of PanelDue is it? Which PanelDue firmware did you use to flash it? Perhaps there was a mismatch. It is a Paneldue 7i and I used 1.24 for 7i downloaded from your repository...

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                • Helensdadundefined
                  Helensdad @Phaedrux
                  last edited by

                  @Phaedrux said in Firmware update failure..:

                  @Helensdad said in Firmware update failure..:

                  after downloading the combined firmware.bin file, I tell it to update, it then drops the Wifi connection and reverts back to 1.0.3...

                  This part makes me think that the files might not be placed in the /sys folder or that there might be other files there or files not named correctly and so an older file is being used.

                  Can you provide a screenshot of the SD card directory structure?

                  Sys.png File structure.png

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                  • Phaedruxundefined
                    Phaedrux Moderator
                    last edited by

                    Ok, so your screen shot of the /sys folder shows the bin file is actually a ._ file which is a metadata file used by MacOS and is normally hidden. So at some point there was a firmware bin file, but there isn't at the moment.

                    I took a look at the workbee docs and I would try downloading the 1.0.7 full install zip, extracting it, and then trying to upload the combined firmware bin file to the /sys folder in DWC. It should detect it and update the firmware.

                    https://ooznest.co.uk/wp-content/uploads/2019/11/WorkBee-Firmware-v1.0.7.2-Full.zip

                    Maybe it helps, maybe not, but at least we can confirm that 1.0.7 installed correctly.

                    Z-Bot CoreXY Build | Thingiverse Profile

                    Helensdadundefined 1 Reply Last reply Reply Quote 0
                    • Helensdadundefined
                      Helensdad @Phaedrux
                      last edited by

                      @Phaedrux I have just connected the Paneldue to my Maestro board and get the same problem, when I look at the card contents, Paneldue says files on card 0, nothing works except foe settings....

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                      • Phaedruxundefined
                        Phaedrux Moderator
                        last edited by

                        Alright, well that narrows it down to the PanelDue at least.

                        I would try updating the firmware on the PanelDue again. Redownload the correct file for the 7i and check the file size.

                        Hopefully it's just a case of a bad flash.

                        https://duet3d.dozuki.com/Wiki/PanelDue_Firmware_update

                        Z-Bot CoreXY Build | Thingiverse Profile

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                        • Helensdadundefined
                          Helensdad
                          last edited by

                          I have uprated the firmware again and tried on Duet 2 WiFi and Duet Maestro to no avail. I even used a brand new good quality USB lead. I bought it on May 24th last year so out of warranty. Do you know if it is repairable?

                          droftartsundefined 1 Reply Last reply Reply Quote 0
                          • droftartsundefined
                            droftarts administrators @Helensdad
                            last edited by

                            @Helensdad have a close look at the 4-wire cable. It’s possible there’s a poor contact, or wire pulled out of a crimp. If you have a multimeter, check resistance of each wire, should be less than 0.1ohm.

                            Ian

                            Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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                            • Helensdadundefined
                              Helensdad
                              last edited by

                              Resistance all below 0.1 Ohm, I get the same problem with the 10 way ribbon cable as well...

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                              • dc42undefined
                                dc42 administrators
                                last edited by

                                Just to clarify: the PanelDue screen lights up and shows all the buttons etc. but remains stuck at "Connecting" - yes?

                                Duet WiFi hardware designer and firmware engineer
                                Please do not ask me for Duet support via PM or email, use the forum
                                http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                • Helensdadundefined
                                  Helensdad
                                  last edited by

                                  Yes, that is correct, tried on 2 Duet boards, updated firmware twice, checked resistance of each conductor on 4 way cable and tried 10 way ribbon cable..

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                                  • dc42undefined
                                    dc42 administrators
                                    last edited by

                                    The usual causes of failure to connect:

                                    1. Using RRF 3.1 or later, and not having the correct M575 command in config.g.
                                    2. Mismatched baud rates. Check that both ends are set to 57600, in M575 on the Duet and on the Setup page of PanelDue.
                                    3. Faulty cable, either a bad crimp or Tx/Rx wires crossed. Check the that wire colours at the 2 ends of the 4-pin cable are reversed from one end to the other.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

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                                    • dc42undefined
                                      dc42 administrators
                                      last edited by

                                      PS - it's occurred to me that I may not have tested connecting a PanelDue to a Maestro with recent firmware, because it's an unusual combination. So if you are using RRF 3.1.x then it could be a firmware issue.

                                      Duet WiFi hardware designer and firmware engineer
                                      Please do not ask me for Duet support via PM or email, use the forum
                                      http://www.escher3d.com, https://miscsolutions.wordpress.com

                                      Helensdadundefined 1 Reply Last reply Reply Quote 0
                                      • Helensdadundefined
                                        Helensdad @dc42
                                        last edited by

                                        @dc42 Well, I feel a bit daft now, changed baud rate to 5700 and all is well! If my Duet has incorrect baud rate set could that be the cause of my Firmware problem?

                                        dc42undefined Phaedruxundefined 2 Replies Last reply Reply Quote 0
                                        • dc42undefined
                                          dc42 administrators @Helensdad
                                          last edited by dc42

                                          @Helensdad said in Firmware update failure..:

                                          If my Duet has incorrect baud rate set could that be the cause of my Firmware problem?

                                          What firmware problem is that? I suggest you start a new thread about that unless you already have.

                                          Duet WiFi hardware designer and firmware engineer
                                          Please do not ask me for Duet support via PM or email, use the forum
                                          http://www.escher3d.com, https://miscsolutions.wordpress.com

                                          Helensdadundefined 1 Reply Last reply Reply Quote 0
                                          • Helensdadundefined
                                            Helensdad @dc42
                                            last edited by

                                            @dc42 ok, apologies, I thought the two problems may have been interconnected as the paneldue went on the blink immidiately after the firmware update...interconnected

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