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    Maestro issues (Firmware not updating and no ethernet)

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    Duet Hardware and wiring
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    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      Nothing jumps out at me either, but failures aren't always spectacular.

      When and where did you purchase the Maestro?

      Z-Bot CoreXY Build | Thingiverse Profile

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      • j3dundefined
        j3d
        last edited by

        I purchased it from spool3d.ca on October 15th, 2019. It's taken quite a while to get everything set up - it has only done one print so far.

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        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          That is unfortunately well out of warranty.

          Perhaps @bearer may have a keener eye and can spot something in your photos or has an idea on potential repair.

          Z-Bot CoreXY Build | Thingiverse Profile

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          • j3dundefined
            j3d
            last edited by

            I see. I'm kind of bummed out here to be honest, as this is the second piece of Duet hardware that has failed on me. The first being the IR sensor, which had a bad solder joint on the IR receiver, and now this. This certainly isn't something I would have expected from a premium product.

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              If you wish you can contact roland@duet3d.com and inquire about doing an exchange for a refurbished board at reduced cost, subject to availability.

              But hopefully bearer or DC42 has a better idea of what could have gone wrong and whether it's repairable. From the troubleshooting we've done it's safe to say that the network interface is no longer working.

              Z-Bot CoreXY Build | Thingiverse Profile

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              • A Former User?
                A Former User
                last edited by

                (Pardon the delay)

                I missed that it worked prior to the upgrade; to troubleshoot I'd probably monitor the SPI bus between the W5500 and CPU and replace whichever failed to initialize as can't see any obvious failures.

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                • j3dundefined
                  j3d
                  last edited by j3d

                  I assume I would need a logic analyzer or oscilloscope with decoding functionality in order to do that?

                  Are the pins exposed on some easily accessible test point? I don't see any traditional SPI pins on the back.

                  Would it be possible for back-emf to destroy one of the stepper drivers is such a way that it would be messing up the rest of the SPI bus? I had my cantilevered bed fall a short distance before I noticed the board went bad.

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                  • A Former User?
                    A Former User @j3d
                    last edited by

                    @j3d said in Maestro issues (Firmware not updating and no ethernet):

                    Are the pins exposed on some easily accessible test point?

                    no, but the kicad sources are available https://github.com/Duet3D/Duet-2-Hardware/tree/master/Duet2/Duet2Maestro_v1.0 your options are the vias on the bottom or the pins on the top. and yes a logic analyzer would help.

                    if lacking then starting with replacing the w5500 would be my bet, or you could try https://forum.duet3d.com/post/127089 - or as Phaedrux suggest maybe a refurbished exchange.

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                    • j3dundefined
                      j3d
                      last edited by

                      Do you happen to know what the SPI frequency is?

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                      • A Former User?
                        A Former User
                        last edited by

                        not sure, but i think <=12mhz (could be 1mhz but not too familiar with the code, which is also available on the duet3d github)

                        (also stepper drivers on the maestro use uart, not spi)

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                        • j3dundefined
                          j3d
                          last edited by

                          I just received a response from my reseller saying that Duet discontinued the Maestro? Is this true? I haven't been able to find it in stock anywhere in Canada.

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                          • Phaedruxundefined
                            Phaedrux Moderator @j3d
                            last edited by

                            @j3d Yes, that is correct. The Maestro is no longer being made, though there may still be some boards out in the wild for sale.

                            The replacement board is the Duet3 Mini5+ which is currently in early production and hitting retailers now.

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • j3dundefined
                              j3d
                              last edited by j3d

                              @dc42 Is there any way that we can try and debug the SPI connection between the MCU and the PHY through firmware?

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                              • Phaedruxundefined
                                Phaedrux Moderator @Phaedrux
                                last edited by

                                @Phaedrux said in Maestro issues (Firmware not updating and no ethernet):

                                If you wish you can contact roland@duet3d.com and inquire about doing an exchange for a refurbished board at reduced cost, subject to availability.

                                Have you taken advantage of this yet?

                                Z-Bot CoreXY Build | Thingiverse Profile

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                                • j3dundefined
                                  j3d @Phaedrux
                                  last edited by

                                  @Phaedrux I have sent off an email, yes.

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