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IMPORTANT ISSUE with bed temp controller

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fire risk
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  • undefined
    jrockland
    last edited by 14 Jan 2021, 15:12

    Since last update the firmware does NOT always shut down hot ends or beds when they are in FAULT and keep them active :
    Woke up this morning to a 220c bed.. not only cost me couples hours of printing but also a 300$ heating bed. Got lucky it didnt catch in fire.
    Since the last update it happen couples of time where the hot ends would go over their temp but I was always around to monitor them. They go in FAULT mode but keep heating up.
    Please review the firmware asap, it is a major fire issue !

    Thank !

    undefined 1 Reply Last reply 14 Jan 2021, 15:37 Reply Quote 0
    • undefined
      Veti
      last edited by 14 Jan 2021, 15:35

      for the bed its a good idea to add a thermal fuse.
      like
      https://de.aliexpress.com/item/32885492280.html

      what kind of setup are you running?
      an ssr? because normal beds do not reach that temperature.
      maybe the ssr failed.

      undefined 1 Reply Last reply 14 Jan 2021, 15:57 Reply Quote 1
      • undefined
        engikeneer @jrockland
        last edited by 14 Jan 2021, 15:37

        @jrockland maybe also post your config, hardware and firmware versions so the Duet guys have something to go on?

        E3D TC with D3Mini and Toolboards.
        Home-built CoreXY, Duet Wifi, Chimera direct drive, 2x BMG, 300x300x300 build volume
        i3 clone with a bunch of mods

        undefined 1 Reply Last reply 14 Jan 2021, 15:59 Reply Quote 0
        • undefined
          jrockland @Veti
          last edited by 14 Jan 2021, 15:57

          @Veti It is a commercial bed, reach 220c easy.. You are 100% right I will add an external safety switch in case.
          I was just really lucky because if it had been one of my hot end it would had catch in fire, and I'm not sure their is thermal fuse for that..

          undefined 1 Reply Last reply 14 Jan 2021, 15:59 Reply Quote 0
          • undefined
            mrehorstdmd @jrockland
            last edited by 14 Jan 2021, 15:59

            @jrockland Get a fully spe'd and certified TCO from a reliable source like DigiKey. They only cost about $1.

            https://drmrehorst.blogspot.com/

            undefined 1 Reply Last reply 14 Jan 2021, 16:01 Reply Quote 1
            • undefined
              jrockland @engikeneer
              last edited by 14 Jan 2021, 15:59

              @engikeneer Duet3d 6HC, latest firmware 3.2 stable.
              config doesn't matter as it went into fault but kept running. not the first time since the firmware update.

              undefined 1 Reply Last reply 14 Jan 2021, 16:02 Reply Quote 0
              • undefined
                jrockland @mrehorstdmd
                last edited by 14 Jan 2021, 16:01

                @mrehorstdmd TCO ? like those thermal fuse ? sound like a really good idea, and if they are small enough I could also stick one on top of my heat block. I will look into it.

                1 Reply Last reply Reply Quote 0
                • undefined
                  Veti @jrockland
                  last edited by 14 Jan 2021, 16:02

                  @jrockland said in IMPORTANT ISSUE with bed temp controller:

                  config doesn't matter

                  some cooperation from your side would be appreciated.

                  undefined 1 Reply Last reply 14 Jan 2021, 16:08 Reply Quote 0
                  • undefined
                    jrockland @Veti
                    last edited by 14 Jan 2021, 16:08

                    @Veti m307 h1 r0.310 c706.9 d6.34 s1.00. I don't know why you want that.
                    I have to re type it by hand so I wont do the whole config file.

                    undefined 1 Reply Last reply 14 Jan 2021, 16:09 Reply Quote 0
                    • undefined
                      Veti @jrockland
                      last edited by 14 Jan 2021, 16:09

                      @jrockland said in IMPORTANT ISSUE with bed temp controller:

                      I have to re type it by hand so I wont do the whole config file.

                      we mean the whole config.g. you can copy and past the entire file. no need to retype

                      undefined 1 Reply Last reply 14 Jan 2021, 16:22 Reply Quote 0
                      • undefined
                        jrockland @Veti
                        last edited by 14 Jan 2021, 16:22

                        @Veti my machines are commercial grade, there is no "copy paste" options.

                        undefined undefined 2 Replies Last reply 14 Jan 2021, 16:24 Reply Quote 0
                        • undefined
                          Veti @jrockland
                          last edited by 14 Jan 2021, 16:24

                          @jrockland said in IMPORTANT ISSUE with bed temp controller:

                          my machines are commercial grade, there is no "copy paste" options.

                          how do you expect anyone to analyse this problem if you provide no information?

                          i could state that for every other user this is working fine and must be a problem in your setup.

                          undefined 1 Reply Last reply 14 Jan 2021, 16:42 Reply Quote 0
                          • undefined
                            jrockland
                            last edited by 14 Jan 2021, 16:27

                            *** For developers:
                            -heat bed is ran by relays (First thing I checked was if a relay had "stick")
                            -firmware went into "fault" after it couldn't heat fast enough (happen often)
                            -instead of shutting down it kept feeding the relays.

                            -Did a M999 and everything went back to "normal".

                            Board: Duet6HC
                            Pin out: IO3.OUT
                            m307 h1 r0.310 c706.9 d6.34 s1.00
                            firmware 3.2 stable

                            never had this issue before last update.

                            1 Reply Last reply Reply Quote 0
                            • undefined
                              fcwilt @jrockland
                              last edited by 14 Jan 2021, 16:34

                              @jrockland said in IMPORTANT ISSUE with bed temp controller:

                              @Veti my machines are commercial grade, there is no "copy paste" options.

                              The printer uses a Duet board but you don't have access via browser to the Duet Web Control?

                              That seems odd.

                              Frederick

                              Printers: a small Utilmaker style, a small CoreXY and a E3D MS/TC setup. Various hotends. Using Duet 3 hardware running 3.4.6

                              undefined 1 Reply Last reply 14 Jan 2021, 16:38 Reply Quote 0
                              • undefined
                                jrockland @fcwilt
                                last edited by 14 Jan 2021, 16:38

                                @fcwilt not from my computer. I need the geek squad to get on their computer for that.
                                also lot of information is confidential so I can only quick fix manually from the firmware user page and can't copy paste anything.

                                1 Reply Last reply Reply Quote 0
                                • undefined
                                  Luke'sLaboratory @Veti
                                  last edited by Luke'sLaboratory 14 Jan 2021, 16:42

                                  @jrockland

                                  However - some explanation on why the config.g is useful here - it helps diagnose some other issues from weird or overriding settings.

                                  Have you ran a new PID tune with the update to 3.2? The heater tuning uses feedforward algorithms to improve performance and may be one of the reasons for not heating fast enough.

                                  Luke
                                  http://lukeslab.online

                                  undefined 1 Reply Last reply 14 Jan 2021, 16:49 Reply Quote 0
                                  • undefined
                                    engikeneer
                                    last edited by 14 Jan 2021, 16:42

                                    @jrockland you can see everyone is very interested with the amount of people replying!

                                    First thing the developers will need to know to investigate will be some steps to recreate the issue. Eg. Your config file now, and your config file & firmware version from when it worked (3.1.1?).

                                    There are many commands in your config that could impact this (e.g. M143, which IO port you're using etc).

                                    E3D TC with D3Mini and Toolboards.
                                    Home-built CoreXY, Duet Wifi, Chimera direct drive, 2x BMG, 300x300x300 build volume
                                    i3 clone with a bunch of mods

                                    undefined 1 Reply Last reply 14 Jan 2021, 16:54 Reply Quote 0
                                    • undefined
                                      jrockland @Luke'sLaboratory
                                      last edited by 14 Jan 2021, 16:49

                                      @Luke-sLaboratory Yes, I ran a pid tuning on everything since the new format seem to work much better and did improved stability.
                                      I gave more info in a response (not sure how to edit my post) about m307, how the bed is connected and which port it use. not sure if anything else is relevant.

                                      undefined 1 Reply Last reply 14 Jan 2021, 16:57 Reply Quote 0
                                      • undefined
                                        jrockland @engikeneer
                                        last edited by 14 Jan 2021, 16:54

                                        @engikeneer M143 is at 150.
                                        latest firmware used was 3.1.1 stable.
                                        it also happen on my other machines at least once, on hot ends. I disregarded as I was around and was busy so I just forced reset and get it going again.

                                        1 Reply Last reply Reply Quote 0
                                        • undefined
                                          Luke'sLaboratory @jrockland
                                          last edited by 14 Jan 2021, 16:57

                                          @jrockland

                                          I know that sometimes the relay/SSR used can have unintended behaviors if not properly accounted for, they can "latch" on if too warm or if not properly configured. If you're able to provide part #'s for the relays and some pictures of wiring, etc, That could help evaluate the issue.

                                          Luke
                                          http://lukeslab.online

                                          undefined 1 Reply Last reply 14 Jan 2021, 17:01 Reply Quote 0
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