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    Unresponsive duet 2 wifi, doesn't show up in device manager.

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    Duet Hardware and wiring
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    • Ravenundefined
      Raven
      last edited by

      I had already checked those pages but in the fallback procedure they don't explain what to do if your device won't show up at all in the device manager.

      I tried 2 differend computers and all their COM ports.
      I checked the board for damage and I see none.
      All of the fuses are still intact.
      I have disconnected all the wires, I just have the board here right now so it is not a short.
      Powersupply has been tested and works fine as well.
      With or without SD card only the red 5V and the usb light will light up but the other power indicators will also light up if is hooked up to the power supply.

      Phaedruxundefined 1 Reply Last reply Reply Quote 0
      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Can you post a clear, close up, well lit, photo of the top of the board? Might be able to see if a component has popped.

        Did you test the blade fuses with a multimeter, or just visually?

        Have you used the reset/erase button on the duet yet?

        Z-Bot CoreXY Build | Thingiverse Profile

        Ravenundefined 1 Reply Last reply Reply Quote 0
        • Phaedruxundefined
          Phaedrux Moderator @Raven
          last edited by

          @Raven said in Unresponsive duet 2 wifi, doesn't show up in device manager.:

          I had already checked those pages but in the fallback procedure they don't explain what to do if your device won't show up at all in the device manager.

          https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond#Section_If_the_port_still_doesn_t_appear_on_the_PC

          Z-Bot CoreXY Build | Thingiverse Profile

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          • Ravenundefined
            Raven @Phaedrux
            last edited by

            @Phaedrux

            @Phaedrux said in Unresponsive duet 2 wifi, doesn't show up in device manager.:

            Can you post a clear, close up, well lit, photo of the top of the board? Might be able to see if a component has popped.

            Did you test the blade fuses with a multimeter, or just visually?

            Have you used the reset/erase button on the duet yet?

            Here is a picture:
            Board.jpg

            I checked the bladde fuses visually, I don't have a multimeter.
            I have used the reset/erase button but it doesn't appear to do anything.

            @Phaedrux said in Unresponsive duet 2 wifi, doesn't show up in device manager.:

            @Raven said in Unresponsive duet 2 wifi, doesn't show up in device manager.:

            I had already checked those pages but in the fallback procedure they don't explain what to do if your device won't show up at all in the device manager.

            https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond#Section_If_the_port_still_doesn_t_appear_on_the_PC

            That page doesn't mention what to do if the board still won't show up in the device manager other than to send it back if it's under warranty.

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            • Phaedruxundefined
              Phaedrux Moderator
              last edited by

              Have you fit the erase jumper?
              Have you tried without the SD card?

              If it's still not showing up, then yes we'd be talking about warranty replacement if possible or repair/refurb.

              Z-Bot CoreXY Build | Thingiverse Profile

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              • Ravenundefined
                Raven
                last edited by

                I have fit the jumper yes,
                Without the SD card the board does the exact same.

                My board warranty has expired.

                Phaedruxundefined 1 Reply Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator @Raven
                  last edited by

                  @Raven said in Unresponsive duet 2 wifi, doesn't show up in device manager.:

                  My board warranty has expired.

                  When and where was it purchased?

                  Z-Bot CoreXY Build | Thingiverse Profile

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                  • Ravenundefined
                    Raven
                    last edited by

                    In 2018 but this board was barely used. It was originally supposed to be used to revive an old UP mini but that didn't work out and since a couple months ago I decided to build a printer using this board. I have been using it for 2 months without problem and today, suddenly it just stopped working when I turned on my printer.

                    It's not as if I had any power outage or a failure prior so I am just confused on what has gone wrong.

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      If you wish, you can contact roland@duet3d.com to inquire about the availability of a refurbished unit at reduced cost on exchange. Include a link to this thread and details about your original vendor purchase.

                      Z-Bot CoreXY Build | Thingiverse Profile

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                      • Ravenundefined
                        Raven
                        last edited by

                        Thank you for the notice, I will do that.

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