Duet3D Logo Duet3D
    • Tags
    • Documentation
    • Order
    • Register
    • Login

    WiFi Unreliable

    Scheduled Pinned Locked Moved
    Duet Hardware and wiring
    10
    114
    7.0k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Phaedruxundefined
      Phaedrux Moderator
      last edited by

      Is it creating a separate 2.4ghz network SSID or are they combined?
      Do you see any options for band steering or whatever name they give it which tries to shunt devices to the 5ghz network?

      Z-Bot CoreXY Build | Thingiverse Profile

      1 Reply Last reply Reply Quote 0
      • DessiVerseundefined
        DessiVerse
        last edited by

        @phaedrux said in WiFi Unreliable:

        band steering

        I have the setting for this. It’s also one combined SSID for 2.4 and 5 due to the extenders.

        1 Reply Last reply Reply Quote 0
        • Phaedruxundefined
          Phaedrux Moderator
          last edited by

          I would try setting up a separate 2.4ghz SSID with the router itself, no extender, and just see if the performance is better. Try and isolate where the issue lies.

          Z-Bot CoreXY Build | Thingiverse Profile

          DessiVerseundefined 1 Reply Last reply Reply Quote 0
          • stuartofmtundefined
            stuartofmt @DessiVerse
            last edited by stuartofmt

            @dessiverse said in WiFi Unreliable:

            @stuartofmt nope

            Ok - so it may have something to do with the Duet itself.

            The only thing I can suggest at this stage, network-wise, is to eliminate variables. Getting the Duet and the machine that you wish to download from directly connected to the router (i.e. no repeater in the picture) would be a good start.

            P.S. the results you got from the M122 P104 test look almost exactly the same as on my Duet2 Wifi. Downloading a gcode file that is 25MB takes about a minute, the same if I upload it from Prusa Slicer. The .dummy test seems about 10 sec quicker for the same file.

            DessiVerseundefined 1 Reply Last reply Reply Quote 0
            • DessiVerseundefined
              DessiVerse @Phaedrux
              last edited by

              @phaedrux I originally had it like that and it was the same. I changed it a few days after.

              1 Reply Last reply Reply Quote 0
              • DessiVerseundefined
                DessiVerse @stuartofmt
                last edited by

                @stuartofmt I had this issue before I got the repeaters and when I had the networks separated. I also tried with the duet being the only one on the 2.4GHz network and had the same issue. I really think it's a problem with the duet itself.

                Phaedruxundefined stuartofmtundefined 2 Replies Last reply Reply Quote 0
                • Phaedruxundefined
                  Phaedrux Moderator @DessiVerse
                  last edited by

                  @dessiverse said in WiFi Unreliable:

                  I really think it's a problem with the duet itself.

                  Yet the speeds are fine when connecting to the Duet in AP mode. It seems more an issue of the local router not playing well with the Duet.

                  Z-Bot CoreXY Build | Thingiverse Profile

                  1 Reply Last reply Reply Quote 0
                  • stuartofmtundefined
                    stuartofmt @DessiVerse
                    last edited by

                    @dessiverse said in WiFi Unreliable:

                    I really think it's a problem with the duet itself.

                    How about trying a file transfer using FTP? As @Phaedrux said, its strange that when configured as an AP it works well. Maybe testing as an AP and as part of the desired network and compare the results.
                    I'm only suggesting FTP as a way of taking the Duet Code out of the equation and gathering additional data. Again - it may tell something or nothing ...

                    1 Reply Last reply Reply Quote 0
                    • DessiVerseundefined
                      DessiVerse
                      last edited by

                      I put the duet right on top of one of the WiFi nodes, and now it's working fine, but if I move it a foot or two away, it stops working. It's working, but there's gotta be a hardware issue here restricting its signal. The antenna is plugged in. Is there a gcode to ensure it's being used?

                      dc42undefined stuartofmtundefined 2 Replies Last reply Reply Quote 0
                      • dc42undefined
                        dc42 administrators @DessiVerse
                        last edited by dc42

                        @dessiverse have you tried using a different WiFi channel? We've noticed that the ESP module in the Duet works better on some channels than others. This may be due to interference on some channels from other 2.4GHz devices (e.g. cordless phones and leaky microwave ovens) or possibly from the Duet itself (e.g. a harmonic of one of the clock frequencies).

                        Duet WiFi hardware designer and firmware engineer
                        Please do not ask me for Duet support via PM or email, use the forum
                        http://www.escher3d.com, https://miscsolutions.wordpress.com

                        DessiVerseundefined 1 Reply Last reply Reply Quote 0
                        • DessiVerseundefined
                          DessiVerse @dc42
                          last edited by

                          @dc42 I'll have to try to see if I can change just the 2.4GHz channel. Is there a list of recommended channels?

                          dc42undefined 1 Reply Last reply Reply Quote 0
                          • dc42undefined
                            dc42 administrators @DessiVerse
                            last edited by

                            See https://www.metageek.com/training/resources/why-channels-1-6-11.html. There are smartphone apps that can show you which channels are being used by WiFi access points already.

                            Duet WiFi hardware designer and firmware engineer
                            Please do not ask me for Duet support via PM or email, use the forum
                            http://www.escher3d.com, https://miscsolutions.wordpress.com

                            1 Reply Last reply Reply Quote 0
                            • 64bitundefined
                              64bit
                              last edited by

                              I doubt it will help at all, because you've all got a pretty solid grasp on what's going on.

                              My laptop and printer will repeatedly disconnect from my router when my cellphone is in the immediate area. The issues stop if I tether my phone to my laptop (weird, I know). As soon as I unplug my cell from the laptop, I almost immediately start having disconnect issues.

                              I am not trying to hijack this post, or look for a solution. Just suggesting to look for outside interference sources.

                              1 Reply Last reply Reply Quote 0
                              • stuartofmtundefined
                                stuartofmt @DessiVerse
                                last edited by

                                @dessiverse said in WiFi Unreliable:

                                I put the duet right on top of one of the WiFi nodes, and now it's working fine, but if I move it a foot or two away, it stops working. It's working,

                                Its sounding more and more like a router issue (just a gut feeling). In addition to @dc42 suggestion of finding a clear channel - take a look at the QoS settings in the router. If enabled (I'm suspecting they are) then try temporarily disabling. Given that the router is provided by your ISP and likely intended for use with VOIP etc. it's possible there is something there that may be throttling the LAN "streaming" speeds. I suspect this is unlikely the case - of and by itself - but may be a contributing factor, especially if the connectivity is marginal for other reasons.

                                DessiVerseundefined 1 Reply Last reply Reply Quote 0
                                • DessiVerseundefined
                                  DessiVerse @stuartofmt
                                  last edited by DessiVerse

                                  @stuartofmt The reason why I'm very hesitant to say it's a router issue is because I have no issues communicating between any devices on the network besides the duet. The duet is the absolute only one to have any issues, so it doesn't make sense to ignore all other devices and say it's a router issue because of this one device. I do ask again, is there a gcode to check that the antenna is working as it should? Because that right there could be the issue.

                                  EDIT: I also want to note I tried inSSIDer and saw that both my networks, 2.4 and 5GHz, are running on the most unused channels in the area. So that's probably not it either.

                                  dc42undefined 1 Reply Last reply Reply Quote 0
                                  • dc42undefined
                                    dc42 administrators @DessiVerse
                                    last edited by dc42

                                    @dessiverse said in WiFi Unreliable:

                                    EDIT: I also want to note I tried inSSIDer and saw that both my networks, 2.4 and 5GHz, are running on the most unused channels in the area. So that's probably not it either.

                                    Not necessarily, because the Duet may itself be creating a small amount of interference on the channel you are using, which only affects the Duet because of the proximity of the antenna.

                                    From memory, I think it was the lower 2.4GHz WiFi channel numbers that other users reported being unreliable.

                                    Duet WiFi hardware designer and firmware engineer
                                    Please do not ask me for Duet support via PM or email, use the forum
                                    http://www.escher3d.com, https://miscsolutions.wordpress.com

                                    DessiVerseundefined stuartofmtundefined 2 Replies Last reply Reply Quote 0
                                    • DessiVerseundefined
                                      DessiVerse @dc42
                                      last edited by

                                      @dc42 Is there a way to confirm for a fact the antenna is in use and it's not just being ignored? I tried another antenna with a wider range and it's having the same issues.

                                      Phaedruxundefined 1 Reply Last reply Reply Quote 0
                                      • stuartofmtundefined
                                        stuartofmt @dc42
                                        last edited by stuartofmt

                                        @DessiVerse

                                        Did you get this resolved ?
                                        As an FYI. My Router is on Channel 11
                                        I also tried using FTP both upload and download to /gcode and got similar timings to using DWC and my slicer.
                                        So at least in my case - its all consistent.
                                        In your case - "something" is (was?) clearly getting in the way 😞 Just needs to be found.

                                        Edit: Just saw you last post - definitely 😞

                                        1 Reply Last reply Reply Quote 0
                                        • Phaedruxundefined
                                          Phaedrux Moderator @DessiVerse
                                          last edited by

                                          @dessiverse The antenna is definitely in use as your signal strength would be next to nothing without it. And AP mode is working fine. There's some settings incompatibility between the router and the Duet. Without knowing anything about the router it's hard to suggest what to change. If you want to continue troubleshooting we'd need to see some screen shots of the router setting screens to get an idea of what's going on.

                                          Or if you're not interested in messing with all that, to get you back up and running as soon as possible you are authorized to contact your vendor and seek an exchange for your choice of wifi or ethernet version of the board. I'm quite certain that the wifi replacement would have the same issue, so if ethernet is a viable option for you that might be the better way to go. If you choose to go this route, contact your vendor and initiate the warranty process and include a link to this thread as authorization.

                                          Z-Bot CoreXY Build | Thingiverse Profile

                                          DessiVerseundefined 1 Reply Last reply Reply Quote 0
                                          • DessiVerseundefined
                                            DessiVerse @Phaedrux
                                            last edited by

                                            @phaedrux I would like to go the ethernet route. I had already consulted filastruder regarding this and they said duet has to authorize the exchange. I will reach out to them and send them the forum.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Unless otherwise noted, all forum content is licensed under CC-BY-SA