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    Duet 3 6HC dead, I is sad (fixed!)

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    • kb58undefined
      kb58 @Phaedrux
      last edited by kb58

      @phaedrux Okay, thanks, I'll look through that guide.

      BTW, what specific binary files have to be loaded? I loaded only the "firmware_MB6HC" binary (I'm running the board in standalone mode). Are any other binaries required for a from-zero code load?

      Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        That looks like the correct firmware file. The bootloader is already in there and can't be damaged so it should boot up fine once the firmware is flashed. The pulsing diagnostic light is a good sign.

        We need to know if you can still communicate with the board over usb terminal. If it can accept commands than it may just be an SD card problem.

        Z-Bot CoreXY Build | Thingiverse Profile

        kb58undefined 1 Reply Last reply Reply Quote 0
        • kb58undefined
          kb58 @Phaedrux
          last edited by

          @phaedrux Just connected with YAT, but haven't tried sending any commands.

          Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

          kb58undefined 1 Reply Last reply Reply Quote 0
          • kb58undefined
            kb58 @kb58
            last edited by

            @kb58 FWIW, the SD card was installed once at the start and never removed nor touched, but I hear you.

            Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

            kb58undefined 1 Reply Last reply Reply Quote 0
            • kb58undefined
              kb58 @kb58
              last edited by kb58

              @kb58 Randomly, I tried querying the board with "M27" (SD printing), and it did reply with "Not SD printing", so that's something.

              Also tried M119:
              64f7853b-a755-4662-9b7b-062f6bc25ff6-image.png

              Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

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              • Phaedruxundefined
                Phaedrux Moderator
                last edited by Phaedrux

                Send M115 to see what firmware is flashed.

                Send M122 for a full diagnostic report.

                Send M552 S1 to enable networking and see if the port lights up.

                Send M575 P1 B57600 S1 to enable the paneldue.

                If you pull the SD card and put it in a PC is the file system still intact?

                Z-Bot CoreXY Build | Thingiverse Profile

                kb58undefined 1 Reply Last reply Reply Quote 0
                • kb58undefined
                  kb58 @Phaedrux
                  last edited by

                  @phaedrux dc231e9e-9688-4708-b71d-62ebec8ac18a-image.png

                  Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

                  kb58undefined 3 Replies Last reply Reply Quote 0
                  • kb58undefined
                    kb58 @kb58
                    last edited by

                    @kb58 c4b8614a-20b0-49ad-b391-9e03e8c0596f-image.png

                    Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

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                    • kb58undefined
                      kb58 @kb58
                      last edited by

                      @kb58 84572cc7-8980-4b97-acf6-34225f18d85d-image.png

                      Interesting... the green network LED is blinking now... huh.

                      Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

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                      • kb58undefined
                        kb58 @kb58
                        last edited by

                        @kb58 8feada11-5d20-40f7-81c9-033d7b28d608-image.png

                        This worked as well. Confirmed that the PanelDue was NOT connecting, entered the above string, and it connected.

                        What does this all mean?

                        Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

                        kb58undefined Phaedruxundefined 2 Replies Last reply Reply Quote 0
                        • kb58undefined
                          kb58 @kb58
                          last edited by

                          @kb58 You asked, "If you pull the SD card and put it in a PC is the file system still intact?"

                          Yes, there are a ton of files in there. I haven't messed with the SD card or added anything, but yes, the file structure seems normal. Not sure to go from here, but a huge THANK YOU for getting me out of the worst of this mystery.

                          Rebooting the board (unplugging the USB briefly) confirms that the ports are back to not working. Should I manually reenable and refresh config.g?

                          Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

                          Phaedruxundefined 1 Reply Last reply Reply Quote 0
                          • Phaedruxundefined
                            Phaedrux Moderator @kb58
                            last edited by

                            @kb58 said in Duet 3 6HC dead, I is sad...:

                            What does this all mean?

                            Power off, pull the SD card and check it in your PC. It sounds like the SD card either isn't being read, or it doesn't have a config.g on it.

                            Z-Bot CoreXY Build | Thingiverse Profile

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                            • Phaedruxundefined
                              Phaedrux Moderator @kb58
                              last edited by

                              @kb58 said in Duet 3 6HC dead, I is sad...:

                              Should I manually reenable and refresh config.g?

                              Check if config.g exists in the /sys/ folder on the SD card.

                              Z-Bot CoreXY Build | Thingiverse Profile

                              kb58undefined 1 Reply Last reply Reply Quote 0
                              • kb58undefined
                                kb58 @Phaedrux
                                last edited by

                                @phaedrux yes

                                a1e789e2-4f2a-4163-8475-c8aba02362d6-image.png

                                Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

                                kb58undefined 1 Reply Last reply Reply Quote 0
                                • kb58undefined
                                  kb58 @kb58
                                  last edited by kb58

                                  @kb58 Oh now this is interesting... zero file size.

                                  31f60e1d-ff1c-4bda-98b5-56f1b2d53004-image.png

                                  Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

                                  kb58undefined 1 Reply Last reply Reply Quote 0
                                  • kb58undefined
                                    kb58 @kb58
                                    last edited by kb58

                                    @kb58 Fixed!!!!!!!

                                    Deleted config.g and renamed the backup to .g, and it's all working again. Wonder how that happened, but regardless, a huge thank you, phaedrux!

                                    Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

                                    tecnoundefined kb58undefined 2 Replies Last reply Reply Quote 1
                                    • tecnoundefined
                                      tecno @kb58
                                      last edited by

                                      @kb58

                                      Take a backup of your sys folder !!!

                                      1 Reply Last reply Reply Quote 1
                                      • kb58undefined
                                        kb58 @kb58
                                        last edited by kb58

                                        @kb58 For anyone else who has their controller freezing up immediately after editing config.g:

                                        Apparently the existing file on the SD card is first erased, and then the edited file takes its place. If the write fails, the controller has nothing to fall back on, so config.g has to be rewritten via other means.

                                        Scratch-built 350mmx350mm coreXY, linear rails, ballscrews, 3 Z axis, Duet3 6HC, v3.3, Tool Board v1.1, BondTech LGX + Mosquito hot end

                                        droftartsundefined 1 Reply Last reply Reply Quote 0
                                        • droftartsundefined
                                          droftarts administrators @kb58
                                          last edited by droftarts

                                          @kb58 said in Duet 3 6HC dead, I is sad (fixed!):

                                          Apparently the existing file on the SD card is first erased, and then the edited file takes its place. If the write fails, the controller has nothing to fall back on, so config.g has to be rewritten via other means.

                                          That’s not quite right. If there is no config.g, the firmware will try to execute config.g.bak. In your case, there was a config.g, it’s just it was empty. So it didn’t execute config.g.bak.

                                          Ian

                                          Bed-slinger - Mini5+ WiFi/1LC | RRP Fisher v1 - D2 WiFi | Polargraph - D2 WiFi | TronXY X5S - 6HC/Roto | CNC router - 6HC | Tractus3D T1250 - D2 Eth

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