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Duet 3 Mini 5+ blown stepper on first move

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Duet Hardware and wiring
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  • undefined
    jbarros
    last edited by 30 Aug 2021, 23:06

    So, while testing my brand spanking new Duet board, it blows on the first move, got fireworks flying and all.
    This was an "upgrade" from a Duet2 Wifi so cables and steppers were printing fine.
    This is driver #2 connected to Z

    Board: Duet 3 Mini 5+
    Serial: 202101-0093

    Can I please get an RMA approval?

    240826653_370874618089776_564715039298758445_n.jpg 239383958_553845645734968_5320193358292117723_n.jpg

    1 Reply Last reply Reply Quote 0
    • undefined
      Phaedrux Moderator
      last edited by 30 Aug 2021, 23:09

      Ouch, what was the current set at?

      When and where did you purchase your Duet?

      Z-Bot CoreXY Build | Thingiverse Profile

      undefined 1 Reply Last reply 31 Aug 2021, 12:37 Reply Quote 0
      • undefined
        jbarros @Phaedrux
        last edited by jbarros 31 Aug 2021, 12:37

        @phaedrux said in Duet 3 Mini 5+ blown stepper on first move:

        Ouch, what was the current set at?

        1000mA

        M906 X1200 Y1200 Z1000 E800 I30 ; set motor currents (mA) and motor idle factor in per cent

        When and where did you purchase your Duet?

        It was bought from RatRig in May 2021

        1 Reply Last reply Reply Quote 0
        • undefined
          Phaedrux Moderator
          last edited by 31 Aug 2021, 19:29

          Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

          Z-Bot CoreXY Build | Thingiverse Profile

          undefined 1 Reply Last reply 31 Aug 2021, 22:31 Reply Quote 0
          • undefined
            jbarros @Phaedrux
            last edited by 31 Aug 2021, 22:31

            @phaedrux said in Duet 3 Mini 5+ blown stepper on first move:

            warranty@duet3d.com

            Email sent, thank you for your support 🙂

            undefined 1 Reply Last reply 5 Sept 2021, 22:57 Reply Quote 0
            • undefined
              jbarros @jbarros
              last edited by 5 Sept 2021, 22:57

              Just to close the loop, super speedy RMA process, new board has helped chew almost an entire spool of filament 😊 👍

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