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Heater Fault

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  • undefined
    SIam @Dave Parry
    last edited by 14 Oct 2021, 11:57

    @dave-parry said in Heater Fault:

    Config.G says firmware version 1.21

    please enter M115 in the console, and post the result

    Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
    Duet WiFi 1.02 or later + DueX5
    RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
    Duet WiFi Server: 1.26
    Duet Web Control 3.4.0beta4 (2021-09-27)

    1 Reply Last reply Reply Quote 0
    • undefined
      T3P3Tony administrators @Dave Parry
      last edited by T3P3Tony 14 Oct 2021, 13:56

      @dave-parry said in Heater Fault:

      Config.G says firmware version 1.21
      Although I've just noticed it says
      Configuration file for Duet 0.8.5

      that will just be the comments in the config.g file from when it was first made. as @SIam says M115 to get the currently loaded firmware.

      Given the DWC version it its likely you are on 3.4b3. There was an issue that was fixed in 3.4b4:
      https://github.com/Duet3D/RepRapFirmware/wiki/Changelog-RRF-3.x-Beta-&-RC

      Heater fault detection was too sensitive during the heating up phase

      so please try upgrading to the latest beta release (currently 3.4b5) and see if the issue still occurs.

      www.duet3d.com

      1 Reply Last reply Reply Quote 0
      • undefined
        Dave Parry
        last edited by 14 Oct 2021, 14:41

        using M115 I get
        M115
        FIRMWARE_NAME: RepRapFirmware for Duet 2 WiFi/Ethernet FIRMWARE_VERSION: 3.4.0beta3 ELECTRONICS: Duet Ethernet 1.02 or later FIRMWARE_DATE: 2021-08-24 13:56:19

        Tried updating to 3.4.0b5 and whenI try installing I get
        Error: M997: In-application programming binary "0:/firmware/Duet2_SDiap32_WiFiEth.bin" not found.

        undefined 1 Reply Last reply 14 Oct 2021, 14:43 Reply Quote 0
        • undefined
          T3P3Tony administrators @Dave Parry
          last edited by 14 Oct 2021, 14:43

          @dave-parry upload the file that it can fid first, then upgrade the firmware. I guess you upgraded to 3.4b3 from a version <3.3 so that file was not put in the right place

          www.duet3d.com

          undefined 1 Reply Last reply 14 Oct 2021, 14:56 Reply Quote 0
          • undefined
            Dave Parry @T3P3Tony
            last edited by Dave Parry 14 Oct 2021, 14:56

            @t3p3tony Have done the updates and it says installed. However M115 still says 3.4.0 beta 3.
            Have restarted machine but still the same

            undefined 1 Reply Last reply 14 Oct 2021, 15:01 Reply Quote 0
            • undefined
              T3P3Tony administrators @Dave Parry
              last edited by 14 Oct 2021, 15:01

              @dave-parry try re-installing it again please

              www.duet3d.com

              undefined 1 Reply Last reply 14 Oct 2021, 15:06 Reply Quote 0
              • undefined
                Dave Parry @T3P3Tony
                last edited by 14 Oct 2021, 15:06

                @t3p3tony Done that a couple of times now Tony and just notice that the Panel due shows an error could'nt fined file duet2comb..... something too long to display.
                Have tried downloading both 0:/sys/Duet2CombinedFirmware.bin and 0:/sys/Duet2CombinediAP.bin and re installing again. same result

                undefined 1 Reply Last reply 14 Oct 2021, 15:14 Reply Quote 0
                • undefined
                  T3P3Tony administrators @Dave Parry
                  last edited by 14 Oct 2021, 15:14

                  @dave-parry try putting the Duet2_SDiap32_WiFiEth.bin (from the 3.3 release)

                  and the Duet2CombinedFirmware.bin

                  from the 3.4b5 release in the /firmware directory and then run M997.

                  www.duet3d.com

                  undefined 1 Reply Last reply 14 Oct 2021, 15:22 Reply Quote 0
                  • undefined
                    Dave Parry @T3P3Tony
                    last edited by 14 Oct 2021, 15:22

                    @t3p3tony Still the same.

                    undefined 1 Reply Last reply 14 Oct 2021, 15:22 Reply Quote 0
                    • undefined
                      T3P3Tony administrators @Dave Parry
                      last edited by 14 Oct 2021, 15:22

                      @dave-parry what is reported by M997?
                      Also what is showing in the /firmware directory in DWC?

                      www.duet3d.com

                      undefined 1 Reply Last reply 14 Oct 2021, 15:25 Reply Quote 0
                      • undefined
                        Dave Parry @T3P3Tony
                        last edited by Dave Parry 14 Oct 2021, 15:25

                        @t3p3tony Nothing gets reported and paneldue shows error. But nothing in status window.
                        seems to start update but stops pretty quickly. Status just says M997 and nothing else.

                        undefined 1 Reply Last reply 14 Oct 2021, 15:28 Reply Quote 0
                        • undefined
                          Dave Parry @Dave Parry
                          last edited by 14 Oct 2021, 15:28

                          @dave-parry In firmware folder just have 3 files.
                          Duet2_SDiap32_WiFiEth.bin
                          Duet2CombinedFirmware.bin
                          Duet2CombinedIAP.bin

                          undefined 1 Reply Last reply 14 Oct 2021, 15:42 Reply Quote 0
                          • undefined
                            T3P3Tony administrators @Dave Parry
                            last edited by 14 Oct 2021, 15:42

                            @dave-parry are you sending M997 from DWC or the PanelDue?

                            At this point i would suggest connecting over a USB cable and sending M997 via a terminal program like YAT.

                            www.duet3d.com

                            undefined 1 Reply Last reply 14 Oct 2021, 15:46 Reply Quote 0
                            • undefined
                              Dave Parry @T3P3Tony
                              last edited by 14 Oct 2021, 15:46

                              @t3p3tony I was using DWC. will try using yat. I think I have that installed. but maybe have to be later on. Thanks for your help.

                              undefined 1 Reply Last reply 14 Oct 2021, 16:55 Reply Quote 0
                              • undefined
                                Dave Parry @Dave Parry
                                last edited by 14 Oct 2021, 16:55

                                @dave-parry Get the same thing using YAT.
                                I get a error message cant find 0:/sys/duet2comb.... which seems to be the wrong location. However even putting a copy in the sys folder doesnt work, still get the same message

                                undefined 1 Reply Last reply 14 Oct 2021, 17:04 Reply Quote 0
                                • undefined
                                  SIam @Dave Parry
                                  last edited by 14 Oct 2021, 17:04

                                  @dave-parry as far I can remember I had the same problem, my solution was to upload an actual version from Duet2CombinedIAP.bin I was sure I had the newest version, but it wasn't so...

                                  Hypercube-Evolution-Hybrid, Piezo Orion, Orbiter
                                  Duet WiFi 1.02 or later + DueX5
                                  RepRapFirmware for Duet 2 WiFi/Ethernet 3.4.0beta4 (2021-09-27 11:30:36)
                                  Duet WiFi Server: 1.26
                                  Duet Web Control 3.4.0beta4 (2021-09-27)

                                  1 Reply Last reply Reply Quote 0
                                  • undefined
                                    jazbaatbadalgaye
                                    last edited by jazbaatbadalgaye 14 Oct 2021, 17:35

                                    Idk if it will work but make a copy of the contents of your SD card, then flash a stable binary using Bossa, perferably 3.3. Then generate the config files according to the printer and place those folders in the sd card. Then replace the bin in firmware folder with the version you want to flash. Go to YAT and run M997.

                                    Also are you pressing the reset button before you try to flash the firmware? I have noticed that even if your all files are in correct directories, YAT gives .bin file not found unless you reset the board

                                    undefined 2 Replies Last reply 14 Oct 2021, 18:07 Reply Quote 0
                                    • undefined
                                      Dave Parry @jazbaatbadalgaye
                                      last edited by 14 Oct 2021, 18:07

                                      @jazbaatbadalgaye No did'nt press reset. Will try that next.

                                      1 Reply Last reply Reply Quote 0
                                      • undefined
                                        Dave Parry @jazbaatbadalgaye
                                        last edited by 14 Oct 2021, 18:52

                                        @jazbaatbadalgaye trying to flash using bossa, but although the Com3 is listed (and Device manager/port is listed as duet) says cant connect to device. Am I missing something?

                                        undefined 1 Reply Last reply 14 Oct 2021, 19:00 Reply Quote 0
                                        • undefined
                                          jazbaatbadalgaye @Dave Parry
                                          last edited by jazbaatbadalgaye 14 Oct 2021, 19:00

                                          @dave-parry Did you put the jumper on the erase pins? As the name suggests, it is going to erase the board so proceed with caution.

                                          undefined 1 Reply Last reply 14 Oct 2021, 19:12 Reply Quote 0
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