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    CONSTANT AJAX disconnect errors

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    • mhackneyundefined
      mhackney
      last edited by

      Here's the M122 after the reboot:

      M122
      === Diagnostics ===
      Used output buffers: 3 of 32 (10 max)
      === Platform ===
      RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
      Board ID: 08DAM-999TL-MQ4S8-6J9F6-3SJ6L-T4BBW
      Static ram used: 21176
      Dynamic ram used: 96104
      Recycled dynamic ram: 1504
      Stack ram used: 1304 current, 5116 maximum
      Never used ram: 7172
      Last reset 00:00:22 ago, cause: software
      Last software reset reason: User, spinning module GCodes, available RAM 6932 bytes (slot 4)
      Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
      Error status: 0
      Free file entries: 10
      SD card 0 detected, interface speed: 20.0MBytes/sec
      SD card longest block write time: 0.0ms
      MCU temperature: min 28.7, current 30.0, max 30.1
      Supply voltage: min 24.5, current 24.6, max 24.9, under voltage events: 0, over voltage events: 0
      Driver 0: stalled standstill
      Driver 1: stalled standstill
      Driver 2: stalled standstill
      Driver 3: standstill
      Driver 4: standstill
      Date/time: 2017-09-15 09:36:48
      Slowest main loop (seconds): 0.007894; fastest: 0.000034
      === Move ===
      MaxReps: 0, StepErrors: 0, FreeDm: 240, MinFreeDm 240, MaxWait: 0ms, Underruns: 0, 0
      Scheduled moves: 0, completed moves: 0
      Bed compensation in use: none
      Bed probe heights: 0.000 0.000 0.000 0.000 0.000
      === Heat ===
      Bed heater = 0, chamber heater = -1
      Heater 1 is on, I-accum = 0.0
      === GCodes ===
      Segments left: 0
      Stack records: 2 allocated, 0 in use
      Movement lock held by null
      http is idle in state(s) 0
      telnet is idle in state(s) 0
      file is idle in state(s) 0
      serial is idle in state(s) 0
      aux is idle in state(s) 0
      daemon is idle in state(s) 0
      queue is idle in state(s) 0
      autopause is idle in state(s) 0
      Code queue is empty.
      Network state is running
      WiFi module is connected to access point
      WiFi firmware version 1.19.2
      WiFi MAC address 5c:cf:7f:2b:e6:eb
      WiFi Vcc 3.10, reset reason Turned on by main processor
      WiFi flash size 4194304, free heap 38904
      WiFi IP address 192.168.1.190
      WiFi signal strength -50dBm
      Reconnections 0
      HTTP sessions: 1 of 8
      Socket states: 2 0 0 0 0 0 0 0
      Responder states: HTTP(1) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

      My 3D Printing blog: http://www.sublimelayers.com
      Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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      • Jareryundefined
        Jarery
        last edited by

        @dc42:

        That all looks good, assuming you only ran M122 once so that the MaxReps value was from the whole of the print so far. Did the Ajax error message box give the error reason as Timeout? Were you able to reconnect the web interface?

        The print was a short one, only 5 min i think, the disconnect happened at about the 2:00 min mark, I ran the M122 command via pronterface at about 2:30 mark.

        • I do not recall the Ajax error for that one, I believe it always states the same message. I'll record it next time.
        • Unable to reconnect via browser connect button, maybe 20 tries, then reconnected after a wireless module off/ on command (run via paneldue as a macro)

        Edit: microsteps are at 16 with interpolation.

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        • mhackneyundefined
          mhackney
          last edited by

          After rebooting Duet I started a print. It remained connected and is still connected now after about an hour. Here is the MaxReps after the print completed:

          MaxReps: 6, StepErrors: 0, FreeDm: 240, MinFreeDm 120, MaxWait: 10979ms, Underruns: 0, 0

          This is after turning down microsteps from 64 to 32 as you recommended yesterday.

          My 3D Printing blog: http://www.sublimelayers.com
          Coming this summer: "3D Printing Strategies - the art of perfecting your designs and prints"

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          • KeeganBundefined
            KeeganB
            last edited by

            Well, I spoke too soon.

            Yesterday's print was done via DWC over about 3-4 hours with the USB cord plugged in the whole time.

            Today I disconnected the USB, connected to DWC, and started a print. before the hot end even finished preheating it has disconnnected and I was unable to reconnect.

            M122
            SENDING:M122
            === Diagnostics ===
            Used output buffers: 3 of 32 (9 max)
            === Platform ===
            RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
            Board ID: 08DDM-9FAM2-LW4SD-6JTF0-3S86N-TLWZX
            Static ram used: 21176
            Dynamic ram used: 96168
            Recycled dynamic ram: 1440
            Stack ram used: 4048 current, 9068 maximum
            Never used ram: 3220
            Last reset 01:43:44 ago, cause: power up
            Last software reset reason: User, spinning module GCodes, available RAM 4348 bytes (slot 0)
            Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
            Error status: 0
            [ERROR] Error status: 0

            Free file entries: 9
            SD card 0 detected, interface speed: 20.0MBytes/sec
            SD card longest block write time: 75.2ms
            MCU temperature: min 30.2, current 33.1, max 33.8
            Supply voltage: min 11.6, current 11.8, max 12.3, under voltage events: 0, over voltage events: 0
            Driver 0: stalled
            Driver 1: stalled
            Driver 2: stalled
            Driver 3: stalled
            Driver 4: standstill
            Date/time: 2017-09-15 19:05:18
            Slowest main loop (seconds): 0.104980; fastest: 0.000000
            === Move ===
            MaxReps: 4, StepErrors: 0, FreeDm: 164, MinFreeDm 144, MaxWait: 962417ms, Underruns: 4, 0
            Scheduled moves: 422, completed moves: 403
            Bed compensation in use: none
            Bed probe heights: 0.021 -0.103 0.041 0.235 0.119
            === Heat ===
            Bed heater = 0, chamber heater = -1
            Heater 0 is on, I-accum = 0.3
            Heater 1 is on, I-accum = 0.6
            === GCodes ===
            Segments left: 1
            Stack records: 2 allocated, 0 in use
            Movement lock held by file
            http is idle in state(s) 0
            telnet is idle in state(s) 0
            file is doing "G1 X7.961 Y8.640 E11.0987" in state(s) 0
            serial is ready with "M122" in state(s) 0
            aux is idle in state(s) 0
            daemon is idle in state(s) 0
            queue is idle in state(s) 0
            autopause is idle in state(s) 0
            Code queue is empty.
            Network state is running
            WiFi module is connected to access point
            WiFi firmware version 1.19.2
            WiFi MAC address 5c:cf:7f:ef:51:6f
            WiFi Vcc 3.10, reset reason Turned on by main processor
            WiFi flash size 4194304, free heap 39712
            WiFi IP address 10.0.1.38
            WiFi signal strength -44dBm
            Reconnections 0
            HTTP sessions: 2 of 8
            Socket states: 0 0 0 0 0 0 0 0
            Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

            Artemis
            Rostock Max v2
            Orion

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            • KeeganBundefined
              KeeganB
              last edited by

              I just came back to my computer and the Safari window that had DWC in it was up, and it had apparently reconnected itself?

              Artemis
              Rostock Max v2
              Orion

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              • T3P3Tonyundefined
                T3P3Tony administrators
                last edited by

                Keegan is there a correlation between USB cable plugged in and stability of the connection?

                www.duet3d.com

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                • KeeganBundefined
                  KeeganB
                  last edited by

                  @T3P3Tony:

                  Keegan is there a correlation between USB cable plugged in and stability of the connection?

                  I really have no idea. It was a theory I was testing. After a couple days of disconnects I noticed my first successful 4hr print with 6hr connection time was when I was also plugged in to USB. Then the next day I tried it without the USB and got nearly an immediate disconnect. Then about an hour later the same DWC window in Safari had reconnected on its own?! It's been working and connected since then for nearly 10 hours. (No usb)

                  Artemis
                  Rostock Max v2
                  Orion

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                  • KeeganBundefined
                    KeeganB
                    last edited by

                    The last two failures both happened within minutes of starting a print. I didn't get the diags for the first failure, but interestingly enough it came back online by itself and worked fine until a few seconds after starting the second print. Here is the M122 after the second print and subsequent AJAX failure. I suspect this will come back online again too, sometime in the middle of the print.

                    M122
                    SENDING:M122
                    === Diagnostics ===
                    Used output buffers: 5 of 32 (13 max)
                    === Platform ===
                    RepRapFirmware for Duet WiFi version 1.19.2 running on Duet WiFi 1.0
                    Board ID: 08DDM-9FAM2-LW4SD-6JTF0-3S86N-TLWZX
                    Static ram used: 21176
                    Dynamic ram used: 96280
                    Recycled dynamic ram: 1328
                    Stack ram used: 4048 current, 9104 maximum
                    Never used ram: 3184
                    Last reset 04:50:44 ago, cause: power up
                    Last software reset reason: User, spinning module GCodes, available RAM 4348 bytes (slot 0)
                    Software reset code 0x0003, HFSR 0x00000000, CFSR 0x00000000, ICSR 0x00400000, BFAR 0xe000ed38, SP 0xffffffff
                    Error status: 8
                    [ERROR] Error status: 8

                    Free file entries: 9
                    SD card 0 detected, interface speed: 20.0MBytes/sec
                    SD card longest block write time: 0.0ms
                    MCU temperature: min 35.7, current 35.9, max 36.2
                    Supply voltage: min 11.7, current 11.8, max 12.1, under voltage events: 0, over voltage events: 0
                    Driver 0: stalled
                    Driver 1: stalled
                    Driver 2: stalled
                    Driver 3: stalled
                    Driver 4: standstill
                    Date/time: 2017-09-16 20:04:42
                    Slowest main loop (seconds): 0.003906; fastest: 0.000000
                    === Move ===
                    MaxReps: 4, StepErrors: 0, FreeDm: 221, MinFreeDm 189, MaxWait: 2ms, Underruns: 0, 0
                    Scheduled moves: 2311, completed moves: 2306
                    Bed compensation in use: none
                    Bed probe heights: -0.019 -0.083 -0.078 0.096 -0.127
                    === Heat ===
                    Bed heater = 0, chamber heater = -1
                    Heater 0 is on, I-accum = 0.3
                    Heater 1 is on, I-accum = 0.4
                    === GCodes ===
                    Segments left: 1
                    Stack records: 2 allocated, 0 in use
                    Movement lock held by file
                    http is idle in state(s) 0
                    telnet is idle in state(s) 0
                    file is doing "G1 X25.168 Y2.626 E93.1502" in state(s) 0
                    serial is ready with "M122" in state(s) 0
                    aux is idle in state(s) 0
                    daemon is idle in state(s) 0
                    queue is idle in state(s) 0
                    autopause is idle in state(s) 0
                    Code queue is empty.
                    Network state is running
                    WiFi module is connected to access point
                    WiFi firmware version 1.19.2
                    WiFi MAC address 5c:cf:7f:ef:51:6f
                    WiFi Vcc 3.11, reset reason Turned on by main processor
                    WiFi flash size 4194304, free heap 39392
                    WiFi IP address 10.0.1.38
                    WiFi signal strength -46dBm
                    Reconnections 1
                    HTTP sessions: 2 of 8
                    Socket states: 0 0 0 0 0 0 0 0
                    Responder states: HTTP(0) HTTP(0) HTTP(0) HTTP(0) FTP(0) Telnet(0)

                    Artemis
                    Rostock Max v2
                    Orion

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                    • dc42undefined
                      dc42 administrators
                      last edited by

                      Thanks. I can't see anything wrong in the M122 report. it's interesting that you have a a reconnection count of 1 indicating that the WiFi module became disconnected from the router and successfully connected again, even though you have a very high signal strength.

                      Duet WiFi hardware designer and firmware engineer
                      Please do not ask me for Duet support via PM or email, use the forum
                      http://www.escher3d.com, https://miscsolutions.wordpress.com

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                      • KeeganBundefined
                        KeeganB
                        last edited by

                        David,

                        I think I have established a bit of a pattern in my situation. It seems that right at the beginning of every new print, it disconnects. Then sometime after that (I estimate between 15-30mins) it just reconnects itself and is fine from then until I start the next print.

                        Artemis
                        Rostock Max v2
                        Orion

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                        • dc42undefined
                          dc42 administrators
                          last edited by

                          I did a little investigation this morning, and I found that for homing moves (i.e. G1 S1 moves), the maximum step rate possible is many times lower than for ordinary moves. So a high microstepping value can cause MaxReps to get very high during a homing move even if the combination of M350 microstepping and M203 maximum speeds is OK for normal moves. So if your print files have a G28 homing command at the start, that could be why you get a disconnection at the start of a print. The workaround for this particular issue is to use slower homing moves.

                          Duet WiFi hardware designer and firmware engineer
                          Please do not ask me for Duet support via PM or email, use the forum
                          http://www.escher3d.com, https://miscsolutions.wordpress.com

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                          • KeeganBundefined
                            KeeganB
                            last edited by

                            I will try slower homing moves. I don't have a separate G28 at the start of my prints, but there is on inside of beg.g that runs (as G32) at the start of all prints.

                            My micro stepping is 16x

                            I should add though, that it doesn't necessarily disconnect during the homing move, sometimes it can be a few minutes into the print.

                            Artemis
                            Rostock Max v2
                            Orion

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                            • dc42undefined
                              dc42 administrators
                              last edited by

                              I would not expect you to have this problem with only x16 microstepping.

                              Duet WiFi hardware designer and firmware engineer
                              Please do not ask me for Duet support via PM or email, use the forum
                              http://www.escher3d.com, https://miscsolutions.wordpress.com

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                              • Jareryundefined
                                Jarery
                                last edited by

                                Similar to KeeganB, my board is set to 16x micro stepping (with interpolation).
                                I also do not have a G28 homing in any of my Gcode but as KeeganB states in my Bed command is a G28 at the start. After that the Gcode has no homing until finished.

                                My disconnects happen early in a print but unlike KeeganB, mine has never reconnected on its own that I'm aware of.
                                I have never seen the reconnect count above 0.
                                Edit: mine don't always happen only near start of a print, just that they are a high chance at start. Mine also disconnects just sitting idle sometime.

                                I'm about a week away from commissioning a second delta with another duet wifi, based on dc42's large Kossel build. So in a week or so I'll be able to tell if both boards exhibit the same behaviour in my wifi network or if its specific to the one board.

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                                • lolorcundefined
                                  lolorc
                                  last edited by

                                  Hi there.

                                  I also have the constant disconnections.
                                  the disconnections also happen when the printer is idle…

                                  I also have a tons of issue uploading g-code files through wifi. (when usb is plugged)

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                                  • BlackTomundefined
                                    BlackTom
                                    last edited by

                                    I have had the same kind of issue with 1.19.2, 1.19 is correct.

                                    I had issues when I was running my bed compensation routine and I had it too when I was printing,
                                    I always finish by being disconnected of the web interface when I print and I cannot reconnect to it.

                                    The print continue without issue until it's done so it doesn't affect it

                                    The only way to get back access to the web interface is by powering off / on the board,

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                                    • lolorcundefined
                                      lolorc
                                      last edited by

                                      @bloood3d:

                                      The only way to get back access to the web interface is by powering off / on the board,

                                      same here.

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                                      • botundefined
                                        bot
                                        last edited by

                                        What about when you do a "hard refresh" of the web page through the web browser? On chrome this is done by holding the CTRL key while clicking refresh. In the past, this has helped me get back into a web interface session.

                                        *not actually a robot

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                                        • KeeganBundefined
                                          KeeganB
                                          last edited by

                                          bot,

                                          That hasn't worked for me. I have also tried loading the page on difference devices.

                                          Artemis
                                          Rostock Max v2
                                          Orion

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                                          • RGN01undefined
                                            RGN01
                                            last edited by

                                            I'm commissioning my new Duet WiFi and have the same issue. I've tried it in two locations (both no more than 10 feet from the WiFi router) and with three clients (desktop PC, Android tablet and Android mobile phone all running Chrome). The desktop PC is best but it still drops the connection frequently - perhaps every 15 minutes - despite the printer not even being fully commissioned (the most it has done is home the towers and heatbed auto set up) and the PC is being used for browsing and email.

                                            I hope that this is resolved as it is a bit concerning to someone new to the Duet (which I think is absolutely great!)

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