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    issues with my new board and old board

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    • henryL1985undefined
      henryL1985
      last edited by henryL1985

      just got my duet2 wifi in the mail and was going to plug it in Via USB to connect it to yat for initial WIFI connection and Blue smoke came out the board i smelled smoke and powered off the board by unplugging the USB

      ... checked my USB voltage and its fine
      ...tested port by plugging in a digital charger to a fossil watch which runs off USB port
      ..plugged in a rc car ESC programing module and it works with no issues
      ...DOA from arrival?

      my previous Duet2 ethernet just fails to show signs of life, working fine since February of 2021 and just in the last week of December it failed to boot up and i can't even pull the Board up on YAT (yet another terminal)... does not show that the usb is connected when physically it connected using the wire that was provided in the box originally

      ---check all my items on the 3d printer for damage or cuts
      ---checked my psu and i am getting 24Volts dead on...
      ---checked all my stepper motors on my friends 3d printer which runs the same setup and they work with no issues..
      --checked all my wires and all show correct and the connectors are solid
      am at a loss of words right now 2 boards dead a money lost

      i dont have a micro SD card reader that plugs into the computer to be able to pull the config file but i know it was dialed in for that 3d printer

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      • Phaedruxundefined
        Phaedrux Moderator
        last edited by

        Did you have USB and VIN connected at the same time?
        https://duet3d.dozuki.com/Wiki/USB_ground_loops

        Can you post some detailed close up photos of the board? Do you see any damaged chips?

        Z-Bot CoreXY Build | Thingiverse Profile

        henryL1985undefined 1 Reply Last reply Reply Quote 0
        • henryL1985undefined
          henryL1985 @Phaedrux
          last edited by

          @phaedrux funny how you mention that article.. that is one of the first things i looked up and was able to rule out because before anything i had the board on my bench with no connections from the power supply just the cable that was in the box and that was it. the puff of smoke came from the upper right hand corner of this picture right under the Z axis plug in i didnt even get to mount this product all i was trying to do is set the Wifi connection to it so i can get started !how did this happen.jpg

          henryL1985undefined 1 Reply Last reply Reply Quote 0
          • henryL1985undefined
            henryL1985 @henryL1985
            last edited by

            pardon my camera skills they are horrible

            Phaedruxundefined 1 Reply Last reply Reply Quote 0
            • Phaedruxundefined
              Phaedrux Moderator @henryL1985
              last edited by

              @henryl1985 said in issues with my new board and old board:

              pardon my camera skills they are horrible

              Maybe so, but it's hard to miss a crater like that. Yikes.

              When and where did you purchase the Duet Wifi?

              For the Duet Ethernet, have you gone through this yet?

              https://duet3d.dozuki.com/Wiki/What_to_do_if_your_Duet_won't_respond

              Z-Bot CoreXY Build | Thingiverse Profile

              henryL1985undefined 1 Reply Last reply Reply Quote 0
              • henryL1985undefined
                henryL1985 @Phaedrux
                last edited by

                @phaedrux great minds think alike .. went through the process and the ethernet based board showed no signs of life... bossa was downloaded and it didnt auto detect the board or anything..

                wifi board was purchased through matterhackers here in the US on december 24th 2021 late in the night arrived on december 31st 2021

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                • Phaedruxundefined
                  Phaedrux Moderator
                  last edited by

                  What LEDs are lit on the Ethernet board? Did you use the firmware wipe jumper? You'll need to do that to get it to show up as a bossa port.

                  For the wifi board,
                  Please send an email to warranty@duet3d.com and CC your reseller. Include a link to this forum thread and the details of your original purchase. You'll receive a reply with a form to fill out.

                  Z-Bot CoreXY Build | Thingiverse Profile

                  henryL1985undefined 1 Reply Last reply Reply Quote 0
                  • henryL1985undefined
                    henryL1985 @Phaedrux
                    last edited by

                    @phaedrux.. that is the thing when i plug in the USB board with the factory provided cable i get no lights no Signs Of Life... i took it out of the 3d printer so no PSU no other connection to the board...bossa software doesn't even pick up the com port that its plugged into.

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                    • Phaedruxundefined
                      Phaedrux Moderator
                      last edited by

                      Do you notice any damaged chips on the ethernet board?
                      Have you checked the fuses?

                      Z-Bot CoreXY Build | Thingiverse Profile

                      henryL1985undefined 2 Replies Last reply Reply Quote 0
                      • henryL1985undefined
                        henryL1985 @Phaedrux
                        last edited by

                        @phaedrux checked the fuses they all check out, all visual inspections check out

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                        • henryL1985undefined
                          henryL1985 @Phaedrux
                          last edited by

                          @phaedrux so update on the ethernet board one.. checked the fuses and any physical damage and nothing is damaged that i can see.. ran a multi meter on the fuses and they check out....

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                          • Phaedruxundefined
                            Phaedrux Moderator
                            last edited by

                            Does anything get hot to the touch on the ethernet board? No LEDs at all?

                            Z-Bot CoreXY Build | Thingiverse Profile

                            henryL1985undefined 1 Reply Last reply Reply Quote 0
                            • henryL1985undefined
                              henryL1985 @Phaedrux
                              last edited by henryL1985

                              @phaedrux i have been looking over the board and replaced the fuses and swapped out memory card and checked the board for over temps.. got it to fire up but now i get error short to ground on all X Y Z axis connections... and like i have mentioned before i have tested the motors and they are all good.. so i get signs of life but something is fried i just don't know how

                              Phaedruxundefined 1 Reply Last reply Reply Quote 0
                              • Phaedruxundefined
                                Phaedrux Moderator @henryL1985
                                last edited by

                                @henryl1985 said in issues with my new board and old board:

                                got it to fire up but now i get error short to ground on all X Y Z axis

                                Something bad happened and the zappy bits when to the wrong place.

                                Z-Bot CoreXY Build | Thingiverse Profile

                                henryL1985undefined 1 Reply Last reply Reply Quote 0
                                • henryL1985undefined
                                  henryL1985 @Phaedrux
                                  last edited by

                                  @phaedrux polarity was correct i have it marked as per the diagrams that matterhackers offers so electricity should of gone through the right way

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